Genesis Ellis is seeking a position that utilizes her strong administrative and customer service skills. She has over 5 years of experience in roles such as Community Representative, Office Assistant, Customer Service Representative, Marketing Intern, and Assistant Store Manager. Ellis has a degree in Marketing Management from Gwinnett Technical College and a Leadership Certificate from Toast Masters. She is articulate with excellent communication, organization, and relationship building abilities.

1. Genesis I. Ellis
3853 Hillsborough Court, Snellville, Georgia 30039− 4704226899 –
genesisellis022@gmail.com
Objective High energy self-oriented recent marketing graduate eager to bring strong
administrative skills to a growing fast pace company in need of top-level
support. Excellent organization, communication, and relationship building
skills. Articulate and friendly with a professional demeanor.
Experience Community Representative
Newland Community, Flowery Branch
January 2017 – Present
Respond to requests and gather information from residents and potential
customers.
Reply to emails and follow up with phone calls with agents and builders.
Help organize special event that company sponsors and hosts.
Office Assistant
Robert Half, Duluth, Ga
December 2016 – January 2017 (Temp)
Assisted with multiple marketing-related projects for a diverse range of
companies with a particular emphasis on further developing nascent social
media outreach efforts and online community building.
Respond to requests for information from the media or designate an
appropriate spokesperson or information source.
Develop and maintain the company's corporate image and identity, which
includes the use of logos and signage.
Customer Service Representative
Assurance, Marietta Ga
August 2016 –October 2016
Confer with customers by telephone or in person to provide information
about products or services, take or enter orders, cancel accounts, or obtain
details of complaints.
Answer incoming calls, greeting callers, providing information, transferring
calls or taking messages as necessary.

2. Genesis Ellis
3853 Hillsborough court, Snellville, Ga|470)422-6899 genesisellis022@gmail.com
Complete contract forms, prepare change of address records, or issue service
discontinuance orders, using computers.
Marketing Intern
PP&A Corporation, Peachtree Corners, Ga
March 2016 – August 2016
Resolve customer complaints regarding sales and service.
Respond to requests for information from the media or designate an
appropriate spokesperson or information source.
Develop and maintain the company's corporate image and identity, which
includes the use of logos and signage.
Assistant Store Manager
Dots Fashion, Atlanta, Ga
June 2009 – September 2014
Provide customer service by greeting and assisting customers and
responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking,
reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service
and quality goods
Chief Operations Officer
Note cloud Network, Snellville, Ga
October 2011 – current
Direct administrative activities directly related to making products or
providing services.
Prepare staff work schedules and assign specific duties. See more
occupations related to this task.
Place telephone calls or arrange conference calls as instructed.
Education Marketing Management
Gwinnett Technical College, Lawrenceville, Ga
December 2016
Leadership Certificate, Toast Masters

3. Genesis Ellis
3853 Hillsborough court, Snellville, Ga|470)422-6899 genesisellis022@gmail.com