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BY- GAURAV JAIN
gauravpaatni1995@gmail.com
What is Personal Selling?
Personal selling is also known as face-to-face
selling in which one person who is the salesman
tries to convince the customer in buying a product.
It is a promotional method by which the
salesperson uses his or her skills and abilities in an
attempt to make a sale.
FEATURES OF PERSONAL SELLING
Personal Approach
Quick Response
Time Saving
Oral Communication
Relationship Building
NEED OF PERSONAL SELLING
Requirements of Product Demonstration
Emergence of an Entirely New Type of Product
Need to Develop Relations with Customers
Source of Marketing Research Data
To Remove Misconceptions Caused by
Competitive Advertising
ADVANTAGES OF PERSONAL SELLING
Two-Way Communication
Personal Attention
 Detail Demonstration
Complementary to other Promotional Tools
Immediate Feedback
Flexibility
LIMITATIONS OF PERSONAL SELLING
Limited Reach
More administrative problems
Difficulty of getting right kind of salesmen
Inconsistent messages.
PROCESS OF PERSONAL SELLING
Prospecting
Pre-Approach
Approach
Presentation & demonstration
Overcoming objections
Closing
PRINCIPLES OF EFFECTIVE PERSONAL
SELLING
Planning
Sense of Accountability
Listen
Wise Speech
Story Telling
Personal selling

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Personal selling

  • 2. What is Personal Selling? Personal selling is also known as face-to-face selling in which one person who is the salesman tries to convince the customer in buying a product. It is a promotional method by which the salesperson uses his or her skills and abilities in an attempt to make a sale.
  • 3. FEATURES OF PERSONAL SELLING Personal Approach Quick Response Time Saving Oral Communication Relationship Building
  • 4. NEED OF PERSONAL SELLING Requirements of Product Demonstration Emergence of an Entirely New Type of Product Need to Develop Relations with Customers Source of Marketing Research Data To Remove Misconceptions Caused by Competitive Advertising
  • 5. ADVANTAGES OF PERSONAL SELLING Two-Way Communication Personal Attention  Detail Demonstration Complementary to other Promotional Tools Immediate Feedback Flexibility
  • 6. LIMITATIONS OF PERSONAL SELLING Limited Reach More administrative problems Difficulty of getting right kind of salesmen Inconsistent messages.
  • 7. PROCESS OF PERSONAL SELLING Prospecting Pre-Approach Approach Presentation & demonstration Overcoming objections Closing
  • 8. PRINCIPLES OF EFFECTIVE PERSONAL SELLING Planning Sense of Accountability Listen Wise Speech Story Telling