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MANAGEMENT FUNCTIONS
LEADING AND LEADERSHIP
Learning Outcomes
• Explain Leading and Leadership
• Differentiate between a leader and
manager
• Describe selected leadership theories and
their application to health service delivery
8/17/2023 2
Learning Outcomes cont’d
• Identify attributes, qualities and skills
for effective leadership
• Explain the major sources of power of
a leader
• Describe leadership styles
8/17/2023 3
Definitions
1. Leading/directing
Leading is a management function that
involves motivating subordinates,
Influencing individuals or teams as they
work, selecting the most effective
communication channels or dealing in any
way with employee behaviour issues
8/17/2023 4
Definitions cont’d
• Directing is the managerial function of
establishing direction and then influencing
people to follow that direction
8/17/2023 5
Activities in Leading
Leading consists of:
• Pointing the way and allowing others to do
the work (directing and motivating)
• Supervising i.e. overseeing activities
• Influencing ( Effective communication)
• Managing conflicts
8/17/2023 6
Definitions…. Leadership
2. Leadership
• Leadership is the process of influence in
which the leader influences others towards
goal achievement
8/17/2023 7
Definitions cont’d
• Leadership is the process of using one’s
skills, qualities and power to influence
patients, families and others toward an
end point, vision or goal
8/17/2023 8
Definitions cont’d
• Leadership is an interpersonal
process, which involves the leader
influencing group activities and acting
as a role model in-order to inspire
people to achieve their personal and
group goals
8/17/2023 9
Elements of Leadership
• The Leader - Whose purpose is to guide
and direct
• The Led (subordinates)- Who are
expected to accomplish the work and give
feedback
8/17/2023 10
Elements of Leadership
• The audience – the group - Who are
going to benefit from the goal attainment
e.g. clients
8/17/2023 11
Leadership vs Management
• “Management is doing things right,
leadership is doing the right things”
(Warren Bennis and Peter Drucker)
• How do leaders differ from managers?
8/17/2023 12
Leadership, Power and Influence
• Leadership is attained through power,
position, authority and influence
Power
• Leadership involves the exercise of power.
Power is the potential ability to influence or
the potential to achieve goals
8/17/2023 13
Leadership, Power and Influence…
It is that which enables leaders to influence
followers.
8/17/2023 14
Types of Power
• Position Power
– Position places the leader as a part of
the management team – able to relate
to them, ask their advice, and receive
instructions
– Use of authority
8/17/2023 15
Types of Power
• Personal power
Power derived from relationships with
others and personal abilities
8/17/2023 16
Sources of power
• Reward Power
• Coercive/Punishment Power
• Legitimate Power (Authority)
• Referent Power
• Expert Power
• Information Power
8/17/2023 17
Sources of power
Individual Learning Activity
• Explain the sources of power listed and how a
leader uses them in executing the leadership
role
8/17/2023 18
Leadership, Power and Influence…
• Influence
A skill that allows the manager to guide the
activities of the employees in an
appropriate direction
8/17/2023 19
Leadership, Power and Influence…
• Direct influence stems from the role
expectations associated with a given
position. It includes:
–Motivating
–Coaching
8/17/2023 20
Leadership, Power and Influence…
– Directing
– Communicating
8/17/2023 21
Leadership Theories
Background
The scientific study of leadership began in
the 20th century.
Early research works focused on leadership
in a broad view; the focus was on areas
like traits or behaviours of the leader.
8/17/2023 22
Types of Leadership Theories
Trait Theories
1. The Great Man Theory
One of the oldest theories - the basis for
most leadership research until the mid
1940s.
8/17/2023 23
Types of Leadership Theories…….
Assumption: Some people have
(are born) certain characteristics or
personality traits
that make them better leaders than others
Identified behavioural characteristics that
are common in leaders
8/17/2023 24
Key Characteristics
Some of the most common leadership traits
identified are:
• Knowledge of the business
• Initiative
• Tenacity
• Energy
• Good cognitive skills (capable of using
good judgement and decisions)
8/17/2023 25
Key Characteristics….
• Flexibility
• Creativity
• Charisma
• Emotional intelligence
• Drive and motivation to succeed
• Confidence
• Honesty and integrity
8/17/2023 26
Key Characteristics
• Individual Learning activity
Are leaders born or made? Explain your
answer
• Which characteristics do you believe an
effective leader should possess?
• Which of the characteristics do you have
as a leader?
27
Shortcomings of Trait theories
Neglect the impact of others on the situation
and on the leadership role.
8/17/2023 28
Types of Leadership Theories cont’d
2.Charismatic Theory
• One variant of the Great Man Theory of
leadership
• It held that leaders are those who possess
charisma or an attraction to which
followers respond with favour and
commitment
8/17/2023 29
Types of Leadership Theories cont’d
• Leaders inspire followers by obtaining
emotional commitment from them by
arousing feelings of loyalty and
enthusiasm
8/17/2023 30
Types of Leadership Theories cont’d
3. Behavioural Theories
• Imply that leaders can be trained – focus
on the way of doing things
• Behavioural theories describe leadership
in terms of both the qualities of the leader
and the characteristics, abilities and needs
8/17/2023 31
Types of Leadership Theories cont’d
of the group
• Behavioural – theories assume that
effective leaders acquire a pattern of
learned behaviours resulting in three
patterns of styles of leadership
Types of Leadership Theories cont’d
4. Situational Leadership/Contingency
Theory
• Researchers focused on characteristics of
the organisation and the situation, to
explain leadership effectiveness, for
example:
8/17/2023 33
Types of Leadership Theories cont’d
• The hierarchical structure of the
organisation
• The atmosphere of the organisation
• The characteristics of the leadership
role and the follower
8/17/2023 34
Types of Leadership Theories cont’d
• This approach requires analysis of both
the task and the people involved so as to
bring a balance in approach without
sacrificing one of them
8/17/2023 35
Types of Leadership Theories cont’d
Key situational factors for determining leader
effectiveness
• Leader – member relations.
• Task structure
• Position Power
8/17/2023 36
Types of Leadership Theories cont’d
Transformational Leadership
Theory
• Is based on an inspiring vision that
changes the framework of the organization
for employees
• Emphasizes the importance of
interpersonal relationships
• Motivation is through articulating an
inspirational vision
8/17/2023 37
Types of Leadership Theories cont’d
• Future oriented, concerned with change,
innovation and the empowerment of others
• Leader attempts to change views,
attitudes, needs and values of the
followers
8/17/2023 38

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MANAGEMENT_FUNCTIONS-LEADING.ppt

  • 2. Learning Outcomes • Explain Leading and Leadership • Differentiate between a leader and manager • Describe selected leadership theories and their application to health service delivery 8/17/2023 2
  • 3. Learning Outcomes cont’d • Identify attributes, qualities and skills for effective leadership • Explain the major sources of power of a leader • Describe leadership styles 8/17/2023 3
  • 4. Definitions 1. Leading/directing Leading is a management function that involves motivating subordinates, Influencing individuals or teams as they work, selecting the most effective communication channels or dealing in any way with employee behaviour issues 8/17/2023 4
  • 5. Definitions cont’d • Directing is the managerial function of establishing direction and then influencing people to follow that direction 8/17/2023 5
  • 6. Activities in Leading Leading consists of: • Pointing the way and allowing others to do the work (directing and motivating) • Supervising i.e. overseeing activities • Influencing ( Effective communication) • Managing conflicts 8/17/2023 6
  • 7. Definitions…. Leadership 2. Leadership • Leadership is the process of influence in which the leader influences others towards goal achievement 8/17/2023 7
  • 8. Definitions cont’d • Leadership is the process of using one’s skills, qualities and power to influence patients, families and others toward an end point, vision or goal 8/17/2023 8
  • 9. Definitions cont’d • Leadership is an interpersonal process, which involves the leader influencing group activities and acting as a role model in-order to inspire people to achieve their personal and group goals 8/17/2023 9
  • 10. Elements of Leadership • The Leader - Whose purpose is to guide and direct • The Led (subordinates)- Who are expected to accomplish the work and give feedback 8/17/2023 10
  • 11. Elements of Leadership • The audience – the group - Who are going to benefit from the goal attainment e.g. clients 8/17/2023 11
  • 12. Leadership vs Management • “Management is doing things right, leadership is doing the right things” (Warren Bennis and Peter Drucker) • How do leaders differ from managers? 8/17/2023 12
  • 13. Leadership, Power and Influence • Leadership is attained through power, position, authority and influence Power • Leadership involves the exercise of power. Power is the potential ability to influence or the potential to achieve goals 8/17/2023 13
  • 14. Leadership, Power and Influence… It is that which enables leaders to influence followers. 8/17/2023 14
  • 15. Types of Power • Position Power – Position places the leader as a part of the management team – able to relate to them, ask their advice, and receive instructions – Use of authority 8/17/2023 15
  • 16. Types of Power • Personal power Power derived from relationships with others and personal abilities 8/17/2023 16
  • 17. Sources of power • Reward Power • Coercive/Punishment Power • Legitimate Power (Authority) • Referent Power • Expert Power • Information Power 8/17/2023 17
  • 18. Sources of power Individual Learning Activity • Explain the sources of power listed and how a leader uses them in executing the leadership role 8/17/2023 18
  • 19. Leadership, Power and Influence… • Influence A skill that allows the manager to guide the activities of the employees in an appropriate direction 8/17/2023 19
  • 20. Leadership, Power and Influence… • Direct influence stems from the role expectations associated with a given position. It includes: –Motivating –Coaching 8/17/2023 20
  • 21. Leadership, Power and Influence… – Directing – Communicating 8/17/2023 21
  • 22. Leadership Theories Background The scientific study of leadership began in the 20th century. Early research works focused on leadership in a broad view; the focus was on areas like traits or behaviours of the leader. 8/17/2023 22
  • 23. Types of Leadership Theories Trait Theories 1. The Great Man Theory One of the oldest theories - the basis for most leadership research until the mid 1940s. 8/17/2023 23
  • 24. Types of Leadership Theories……. Assumption: Some people have (are born) certain characteristics or personality traits that make them better leaders than others Identified behavioural characteristics that are common in leaders 8/17/2023 24
  • 25. Key Characteristics Some of the most common leadership traits identified are: • Knowledge of the business • Initiative • Tenacity • Energy • Good cognitive skills (capable of using good judgement and decisions) 8/17/2023 25
  • 26. Key Characteristics…. • Flexibility • Creativity • Charisma • Emotional intelligence • Drive and motivation to succeed • Confidence • Honesty and integrity 8/17/2023 26
  • 27. Key Characteristics • Individual Learning activity Are leaders born or made? Explain your answer • Which characteristics do you believe an effective leader should possess? • Which of the characteristics do you have as a leader? 27
  • 28. Shortcomings of Trait theories Neglect the impact of others on the situation and on the leadership role. 8/17/2023 28
  • 29. Types of Leadership Theories cont’d 2.Charismatic Theory • One variant of the Great Man Theory of leadership • It held that leaders are those who possess charisma or an attraction to which followers respond with favour and commitment 8/17/2023 29
  • 30. Types of Leadership Theories cont’d • Leaders inspire followers by obtaining emotional commitment from them by arousing feelings of loyalty and enthusiasm 8/17/2023 30
  • 31. Types of Leadership Theories cont’d 3. Behavioural Theories • Imply that leaders can be trained – focus on the way of doing things • Behavioural theories describe leadership in terms of both the qualities of the leader and the characteristics, abilities and needs 8/17/2023 31
  • 32. Types of Leadership Theories cont’d of the group • Behavioural – theories assume that effective leaders acquire a pattern of learned behaviours resulting in three patterns of styles of leadership
  • 33. Types of Leadership Theories cont’d 4. Situational Leadership/Contingency Theory • Researchers focused on characteristics of the organisation and the situation, to explain leadership effectiveness, for example: 8/17/2023 33
  • 34. Types of Leadership Theories cont’d • The hierarchical structure of the organisation • The atmosphere of the organisation • The characteristics of the leadership role and the follower 8/17/2023 34
  • 35. Types of Leadership Theories cont’d • This approach requires analysis of both the task and the people involved so as to bring a balance in approach without sacrificing one of them 8/17/2023 35
  • 36. Types of Leadership Theories cont’d Key situational factors for determining leader effectiveness • Leader – member relations. • Task structure • Position Power 8/17/2023 36
  • 37. Types of Leadership Theories cont’d Transformational Leadership Theory • Is based on an inspiring vision that changes the framework of the organization for employees • Emphasizes the importance of interpersonal relationships • Motivation is through articulating an inspirational vision 8/17/2023 37
  • 38. Types of Leadership Theories cont’d • Future oriented, concerned with change, innovation and the empowerment of others • Leader attempts to change views, attitudes, needs and values of the followers 8/17/2023 38