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Leadership in Teams:
Maximizing Success
Advanced Personal Knowledge
“…we would argue that effective leadership
processes represent perhaps the most critical
factor in the success of organizational teams”
(Zaccaro, Rittman & Marks, 2001, p. 452)
2
Personal Knowledge
Learning Objectives
• Develop individual leadership
characteristics based on leadership
goals
• Help teams become more productive by
developing leadership strategies which
facilitate task completion
• Understand how individuals may adopt
transformational leadership within their
teams
3
Conceptualizing Leadership
• Can you give an example of someone you
think is a good leader? Why?
• What are characteristics of good leaders?
4
Leadership Defined
“Leadership is a process whereby an
individual influences a group of
individuals to achieve a common goal”
(Northouse, pg. 3, 2004)
5
Leadership Defined, continued
During last 50 years, there have been over 65
different classification systems of leadership.
They differ in:
 Focus on individual leader versus the group and
its processes
 Focus on inherent styles/characteristics versus
behaviors or skills that can be learned
 Focus on “designated” versus “emergent”
leadership
6
Brainstorming Activity
• Think about teams you have been on
in the past: were the leaders
designated or did they emerge? How
did well did the team work together?
Do you have a preference?
7
What is the Leader’s goal?
Team Excellence*
Characteristics of Excellent Teams include:
 Clear, elevating goal
 Results-driven structure
 Competent team structure
 Unified commitment
 Collaborative climate
 Standards of excellence
 Principled leadership
 External support
* (Larson & LaFasto, 1989)
8
Common Leadership
Responsibilities*
• Initiate the relationships/start the team
• Create and maintain communication
• Maintain relationships (internal and
external to the team)
• Use power to influence others and
reach mutual goals (position or
personal power)
• Provide a vision for achievement and
motivation
9
How is Good Leadership
Exercised and Demonstrated?
• Personal Characteristics: “You’re a
born leader!”
• Skills and Knowledge: “You’re an
exceptional individual!”
• Behaviors: “You’re a skillful facilitator!”
10
Personal Characteristics
associated with Leaders*
• Intelligence (complex problem solving
skills and social judgment skills)
• Self-confidence (self esteem and
assurance)
• Determination (initiative, drive,
proactive, perseverance)
• Ethical (can be trusted by others,
integrity)
• Social (friendly, outgoing, tactful)
11
Skills and Abilities associated
with Leaders*
• Technical: knowledge about the team’s
specific tasks or activities (THINGS)
• Interpersonal: knowledge of how to
work with others and to help others
work with each other (PEOPLE)
• Conceptual: knowledge about ideas,
concepts, ability to hypothesize (IDEAS)
• (Optional) Test yourself: The
Leadership Skills Inventory
• *Katz (1955), Muford, Zacarro, Harding (2000)
12
Leadership Behaviors*
• Focuses on the behaviors or style of the
leader (not just traits or characteristics)
• Two major types of behaviors:
 Task
 Relationship
• How can these behaviors be combined
by a leader to influence the team to
succeed??
13
Task Behaviors
• Focus is on production: how the team
tasks are accomplished
• Involves paying attention to:
policy
development of new products
 making plans for the future
14
Relationship Tasks
• Focus is the people on the team
• Behaviors include building trust,
commitment to the organization,
promoting the wellbeing of team
members, and establishing harmony on
the team
15
4 Combinations of Task &
Relationship Styles
• High Task/High Relationship: “Team Management”-
work is accomplished by committed people with a
common stake in the process and outcome
• Low Task/Low Relationship: “Impoverished
Management”-leader in name only, uninvolved,
indifferent
• High Task/Low Relationship: “Authority/Compliance”-
benevolent dictator who acts as though people are
unconnected to the task
• Low Task/ High Relationship: “Social Club”-attention
to the needs of people creates comfortable, friendly
team environment, with relaxed work tempo
16
Beyond Personality, Styles and
Tasks:
Transformational Leadership*
• Focus is on transforming individuals by
addressing values, ethics, long term goals
• Considers the “whole” person; helps them
reach their full potential
• Motivates team members to do much more
than is expected of them
• Promotes the common good over individual
self interest
*Burns (1978)
17
Transformational Leaders:
• Are purposeful role models in terms of ethics
and values
• Can formulate a vision of the desired future
state of the organization or team WITH team
members
• Can understand and empower team
members
• Can act as change agents to initiate and
maintain team progress, create an inclusive,
creative, committed environment
18
Transformational Leaders on
Teams
• Must be concerned with both team performance and
team development (tasks and relationships)
• Leadership behaviors can be shared by all members
of the team at various times; leadership is fluid and
based on the team needs at the time
• Tasks include: motivating members, identifying
tasks/problems, conflict resolution, matching team
tasks/goals to individual needs/competencies and
external requirements
19
Why Transformational
Leadership?*
Studies have shown:
It increases organizational performance
It generates higher commitment to the task
from team members
It reduces employee stress and increases
well-being
Is it linked with customer satisfaction
*Epitropaki (2004)
20
Taking the Skills Inventory*
• Leader-centered model that stresses
developing particular skills
 Luckily, skills are competencies that individuals
can learn or develop. You do not need to be born
with them.
• The skills approach provides an expansive
view of leadership: includes problem-solving
skills, social judgment skills, knowledge,
individual attributes…
• The Skills Inventory helps you understand
how leadership skills are measured, and what
your own skills might be.
*Northouse (2004)
21
Leadership summary
• Being a leader is all-encompassing:
good leaders are also good teammates
• The role of “leader” may shift from
person-to-person as the task
necessitates
• The proper balance of task and
relationship behaviors must be present
for effective leadership
22
Optional Slides
• Case Study Discussion
• Taking additional leadership
instruments
23
What kind of Leader are you?
• In terms of characteristics:
 How many leader characteristics do you possess?
Ask for feedback confirmation from a team member.
• In terms of skills:
 Complete the Skills Inventory (Northouse, 2004)
• In terms of style:
 Complete the Style Questionnaire (Northouse,
2004)
• In terms of transformational leadership:
 Complete the Multifactor Leadership Questionnaire
(MLQ)
24
Case Study
• Break into small groups and discuss the
following scenario from a:
 Leadership skill perspective
 Leadership style perspective
 Transformational leadership perspective
• Is one leadership approach more useful
than the others?
• How would a leader with YOUR
characteristics work with this situation?
25
Leadership in Teams:
The Leader in You
Leadership on teams is a complex process
 Involves attention to completion of the task and
productivity of people
 Is a combination and reflection of you as a whole
person: intellect, emotion, spiritual, personality,
skills, and behaviors
 Involves communication, problem solving,
technical skills, awareness of the needs of the
team, external demands and expectations, and a
vision
 Everyone can be a leader and exemplify
leadership behaviors/attitudes
26
References
• Blake R.R., & Mouton, J.S. (1985). The Managerial Grid III. Houston,
TX: Gulf.
• Burns, J.M. (1978). Leadership. New York: Harper & Row.
• Epitropaki, O. (2004). What is transformational leadership? From
http://www.shef.ac.uk/~iwp/publications/whatis/transformational.pdf
• Katz, R.L. (1955, Jan-Feb). Skills of an effective administrator. Harvard
Business Review.
• Kirkpatrick, S.A., & Locke, E.A. (1991). Leadership: Do traits matter?
The Executive, 5,48-60.
• Larson, C.E., & LaFasto, M.J. (1989). Teamwork: What must go right,
what can go wrong. Newberry Park, CA: Sage Publications.
• Mumford, M.D., Zaccaro. S. J., Connelly, M.S. & Marks, M.A. (2000).
Leadership skills: Conclusions and future directions. Leadership
Quarterly, 11(1), 155-170.
• Northouse, P.G. (2004). Leadership: Theory and practice. Thousand
Oaks, London: Sage Publications.
• Stodgill, R.M. (1974). Handbook of leadership: A survey of theory and
research. New York: Free Press.
• Zaccaro, Rittman, & Marks. (2001). Team leadership. Leadership
Quarterly, 12(4), 451-483.

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Leadership in team maximizing success

  • 1. 1 Leadership in Teams: Maximizing Success Advanced Personal Knowledge “…we would argue that effective leadership processes represent perhaps the most critical factor in the success of organizational teams” (Zaccaro, Rittman & Marks, 2001, p. 452)
  • 2. 2 Personal Knowledge Learning Objectives • Develop individual leadership characteristics based on leadership goals • Help teams become more productive by developing leadership strategies which facilitate task completion • Understand how individuals may adopt transformational leadership within their teams
  • 3. 3 Conceptualizing Leadership • Can you give an example of someone you think is a good leader? Why? • What are characteristics of good leaders?
  • 4. 4 Leadership Defined “Leadership is a process whereby an individual influences a group of individuals to achieve a common goal” (Northouse, pg. 3, 2004)
  • 5. 5 Leadership Defined, continued During last 50 years, there have been over 65 different classification systems of leadership. They differ in:  Focus on individual leader versus the group and its processes  Focus on inherent styles/characteristics versus behaviors or skills that can be learned  Focus on “designated” versus “emergent” leadership
  • 6. 6 Brainstorming Activity • Think about teams you have been on in the past: were the leaders designated or did they emerge? How did well did the team work together? Do you have a preference?
  • 7. 7 What is the Leader’s goal? Team Excellence* Characteristics of Excellent Teams include:  Clear, elevating goal  Results-driven structure  Competent team structure  Unified commitment  Collaborative climate  Standards of excellence  Principled leadership  External support * (Larson & LaFasto, 1989)
  • 8. 8 Common Leadership Responsibilities* • Initiate the relationships/start the team • Create and maintain communication • Maintain relationships (internal and external to the team) • Use power to influence others and reach mutual goals (position or personal power) • Provide a vision for achievement and motivation
  • 9. 9 How is Good Leadership Exercised and Demonstrated? • Personal Characteristics: “You’re a born leader!” • Skills and Knowledge: “You’re an exceptional individual!” • Behaviors: “You’re a skillful facilitator!”
  • 10. 10 Personal Characteristics associated with Leaders* • Intelligence (complex problem solving skills and social judgment skills) • Self-confidence (self esteem and assurance) • Determination (initiative, drive, proactive, perseverance) • Ethical (can be trusted by others, integrity) • Social (friendly, outgoing, tactful)
  • 11. 11 Skills and Abilities associated with Leaders* • Technical: knowledge about the team’s specific tasks or activities (THINGS) • Interpersonal: knowledge of how to work with others and to help others work with each other (PEOPLE) • Conceptual: knowledge about ideas, concepts, ability to hypothesize (IDEAS) • (Optional) Test yourself: The Leadership Skills Inventory • *Katz (1955), Muford, Zacarro, Harding (2000)
  • 12. 12 Leadership Behaviors* • Focuses on the behaviors or style of the leader (not just traits or characteristics) • Two major types of behaviors:  Task  Relationship • How can these behaviors be combined by a leader to influence the team to succeed??
  • 13. 13 Task Behaviors • Focus is on production: how the team tasks are accomplished • Involves paying attention to: policy development of new products  making plans for the future
  • 14. 14 Relationship Tasks • Focus is the people on the team • Behaviors include building trust, commitment to the organization, promoting the wellbeing of team members, and establishing harmony on the team
  • 15. 15 4 Combinations of Task & Relationship Styles • High Task/High Relationship: “Team Management”- work is accomplished by committed people with a common stake in the process and outcome • Low Task/Low Relationship: “Impoverished Management”-leader in name only, uninvolved, indifferent • High Task/Low Relationship: “Authority/Compliance”- benevolent dictator who acts as though people are unconnected to the task • Low Task/ High Relationship: “Social Club”-attention to the needs of people creates comfortable, friendly team environment, with relaxed work tempo
  • 16. 16 Beyond Personality, Styles and Tasks: Transformational Leadership* • Focus is on transforming individuals by addressing values, ethics, long term goals • Considers the “whole” person; helps them reach their full potential • Motivates team members to do much more than is expected of them • Promotes the common good over individual self interest *Burns (1978)
  • 17. 17 Transformational Leaders: • Are purposeful role models in terms of ethics and values • Can formulate a vision of the desired future state of the organization or team WITH team members • Can understand and empower team members • Can act as change agents to initiate and maintain team progress, create an inclusive, creative, committed environment
  • 18. 18 Transformational Leaders on Teams • Must be concerned with both team performance and team development (tasks and relationships) • Leadership behaviors can be shared by all members of the team at various times; leadership is fluid and based on the team needs at the time • Tasks include: motivating members, identifying tasks/problems, conflict resolution, matching team tasks/goals to individual needs/competencies and external requirements
  • 19. 19 Why Transformational Leadership?* Studies have shown: It increases organizational performance It generates higher commitment to the task from team members It reduces employee stress and increases well-being Is it linked with customer satisfaction *Epitropaki (2004)
  • 20. 20 Taking the Skills Inventory* • Leader-centered model that stresses developing particular skills  Luckily, skills are competencies that individuals can learn or develop. You do not need to be born with them. • The skills approach provides an expansive view of leadership: includes problem-solving skills, social judgment skills, knowledge, individual attributes… • The Skills Inventory helps you understand how leadership skills are measured, and what your own skills might be. *Northouse (2004)
  • 21. 21 Leadership summary • Being a leader is all-encompassing: good leaders are also good teammates • The role of “leader” may shift from person-to-person as the task necessitates • The proper balance of task and relationship behaviors must be present for effective leadership
  • 22. 22 Optional Slides • Case Study Discussion • Taking additional leadership instruments
  • 23. 23 What kind of Leader are you? • In terms of characteristics:  How many leader characteristics do you possess? Ask for feedback confirmation from a team member. • In terms of skills:  Complete the Skills Inventory (Northouse, 2004) • In terms of style:  Complete the Style Questionnaire (Northouse, 2004) • In terms of transformational leadership:  Complete the Multifactor Leadership Questionnaire (MLQ)
  • 24. 24 Case Study • Break into small groups and discuss the following scenario from a:  Leadership skill perspective  Leadership style perspective  Transformational leadership perspective • Is one leadership approach more useful than the others? • How would a leader with YOUR characteristics work with this situation?
  • 25. 25 Leadership in Teams: The Leader in You Leadership on teams is a complex process  Involves attention to completion of the task and productivity of people  Is a combination and reflection of you as a whole person: intellect, emotion, spiritual, personality, skills, and behaviors  Involves communication, problem solving, technical skills, awareness of the needs of the team, external demands and expectations, and a vision  Everyone can be a leader and exemplify leadership behaviors/attitudes
  • 26. 26 References • Blake R.R., & Mouton, J.S. (1985). The Managerial Grid III. Houston, TX: Gulf. • Burns, J.M. (1978). Leadership. New York: Harper & Row. • Epitropaki, O. (2004). What is transformational leadership? From http://www.shef.ac.uk/~iwp/publications/whatis/transformational.pdf • Katz, R.L. (1955, Jan-Feb). Skills of an effective administrator. Harvard Business Review. • Kirkpatrick, S.A., & Locke, E.A. (1991). Leadership: Do traits matter? The Executive, 5,48-60. • Larson, C.E., & LaFasto, M.J. (1989). Teamwork: What must go right, what can go wrong. Newberry Park, CA: Sage Publications. • Mumford, M.D., Zaccaro. S. J., Connelly, M.S. & Marks, M.A. (2000). Leadership skills: Conclusions and future directions. Leadership Quarterly, 11(1), 155-170. • Northouse, P.G. (2004). Leadership: Theory and practice. Thousand Oaks, London: Sage Publications. • Stodgill, R.M. (1974). Handbook of leadership: A survey of theory and research. New York: Free Press. • Zaccaro, Rittman, & Marks. (2001). Team leadership. Leadership Quarterly, 12(4), 451-483.