1. FRANCA FACCHIN
8513 168th St., Surrey, BC, V3J 4V2
(604) 805-01947
francafacchin@rocketmail.com
Overview
With a passion for skin care and esthetics, as well as wealth of experience in customer service, I feel
that I have the necessary skills to work as a Sales Representative for your cosmetics company.
Work Experience
M.A.C. Cosmetics (November 1992 – Present)
Retail Makeup Artist
 Assisted customers on a dailybasis servicing their ever-changing needs using various sales and
customer service techniques
 High-level makeup artist ability
 Loyal customer base
Master Classes and Technique Seminars
 Conducted various seminars on differenttopics
o Day to Evening looks, Perfect Skin, Contouring, Bridal, Bollywood Glamour.
Fashion Show Certification
 Selected as a member of ‘Fashion Cares’ – annual Vancouver charity fashion event
 Specially selectedto be a part of MAC Olympic Team – appliedmake up at the 2010 Vancouver
Olympics
o Ensured athletes, presenters, and performers were camera and photo-ready
Event Coordinator
 Coordinated numerous events including staff and models selection
 Ensuring that staff styling is tailored to specific event
 Analyze events - successes and failures
In-Store Trainer
 Trained new and existingemployeeson new launches and procedures as directed by Head
Office. Ongoing training to expand artistry.
 Lessons: Specialized sessions when customers have 90 minutes to learn a technique of their
choice.
 New product launches: trained and monitored staff and product sales regarding each
promotional launch

2. Product Specialist
 Inventory: analyze sales (note high-sellingproducts), place orders, conducts bi-annual stock
counts
 Finding creative ways to sell slow-moving products
 Tracking promotional launch’s success
Assistant Manager and 3rd Key
 Manage staff of 20 employees
 Opening and closing duties and daily operations
 Liaison between staff and management
 Hiring/Coaching employees
References
References available upon request