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Johnetta L. Shaw
4325 Carol Ave.
Fort Worth, Texas 76105
817-372-4428
Jlshaw30@yahoo.com
Career Objective: To continue acareerin the Makeupand Fashion industry, withastrongfocuson
advancingmyskillsinmakeupapplication,runwayandphotography/printwork!
Nordstrom/ MAC Cosmetics Oct 2014- Present
MAC Certified MakeupArtist
…MakeupcertifiedArtist(Level 1and2) and retail associate.Responsibilities include:makeup
applications,personal one-on-onelessonsanddemonstrations. Assistcustomerwithmakeupand
skincare needswhile buildingarelationshipandtrust. Alwaysfocusedongivingthe best customer
service experience while maintainingloyaltyandtrustwithcustomersandclients.Assistcustomers with
rewardcreditcard accounts and debutloyalty accountsforreturnvisits.Restockdutiesincludingmaking
callsto customersforreplenishmentneeds. Placingorders in-store andonline then trackingdeliveries
for customersandDTC's afteran order has beenmade. Individual pre-sale goalssetfordifferentevents
to achieve andmonitor. Some travel requiredforproductknowledge andeducationevery3months
withMAC cosmeticsfornewlaunches. Stocking,cleaning,organizing,rearrangingandbringingnew
ideastocounterand managementthatmeet employee needsandconcerns.Cashregisteropeningand
closingtill dutiesperformed.Microsoft,10-keyand touchscreen capabilities.
Sephora Aug 2012- Feb 2015
MakeupArtist/CMA certified/RetailAssociate
...Responsible forthe applicationandsalesof cosmetics,skincare,haircare and fragrance. Strong focus
on makeupartistrybetweenclients;focusingoneducatingandfocusingontechniques andcolortheory!
Performedsitdownconsultationswithclientsandbuildingastrongretentionforfuture visits.
Continuouseducationusingvideosfocusingonfurtheringmyartistryskillswithvariousmakeuplines
soldin-store oronline.
The Lash Lounge July 2008- Dec 2011
SalonManager
...Managedday-to-dayactivitiesof the salon. UtilizedOperatingPOSsystemEnvisionSalonSoftware
System2011. Used SalonIris2006 and 2008 Salonsoftware systems. Bookedappointmentsforeyelash
extensionrefills,full-sets,lash/browtinting,permanentmakeupservices,andlashpermingservices.
Soldcosmeticitemsof private label,andall inventoryduties. Maintainedamonthlysalesreportof
servicesrendered. Incharge of promotionsof servicesbyemailing,directmail,postcardandphone
calls. Handledall staff meetingsandimportantcommunicationdetailswithownerandsupervisorwhen
needed.
Education: Ogle School of Cosmetology:ObtainedLicense inEsthetologyin2004
EvermanHighSchool Graduate 1995

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jresume2015

  • 1. Johnetta L. Shaw 4325 Carol Ave. Fort Worth, Texas 76105 817-372-4428 Jlshaw30@yahoo.com Career Objective: To continue acareerin the Makeupand Fashion industry, withastrongfocuson advancingmyskillsinmakeupapplication,runwayandphotography/printwork! Nordstrom/ MAC Cosmetics Oct 2014- Present MAC Certified MakeupArtist …MakeupcertifiedArtist(Level 1and2) and retail associate.Responsibilities include:makeup applications,personal one-on-onelessonsanddemonstrations. Assistcustomerwithmakeupand skincare needswhile buildingarelationshipandtrust. Alwaysfocusedongivingthe best customer service experience while maintainingloyaltyandtrustwithcustomersandclients.Assistcustomers with rewardcreditcard accounts and debutloyalty accountsforreturnvisits.Restockdutiesincludingmaking callsto customersforreplenishmentneeds. Placingorders in-store andonline then trackingdeliveries for customersandDTC's afteran order has beenmade. Individual pre-sale goalssetfordifferentevents to achieve andmonitor. Some travel requiredforproductknowledge andeducationevery3months withMAC cosmeticsfornewlaunches. Stocking,cleaning,organizing,rearrangingandbringingnew ideastocounterand managementthatmeet employee needsandconcerns.Cashregisteropeningand closingtill dutiesperformed.Microsoft,10-keyand touchscreen capabilities. Sephora Aug 2012- Feb 2015 MakeupArtist/CMA certified/RetailAssociate ...Responsible forthe applicationandsalesof cosmetics,skincare,haircare and fragrance. Strong focus on makeupartistrybetweenclients;focusingoneducatingandfocusingontechniques andcolortheory! Performedsitdownconsultationswithclientsandbuildingastrongretentionforfuture visits. Continuouseducationusingvideosfocusingonfurtheringmyartistryskillswithvariousmakeuplines soldin-store oronline. The Lash Lounge July 2008- Dec 2011 SalonManager ...Managedday-to-dayactivitiesof the salon. UtilizedOperatingPOSsystemEnvisionSalonSoftware System2011. Used SalonIris2006 and 2008 Salonsoftware systems. Bookedappointmentsforeyelash extensionrefills,full-sets,lash/browtinting,permanentmakeupservices,andlashpermingservices. Soldcosmeticitemsof private label,andall inventoryduties. Maintainedamonthlysalesreportof servicesrendered. Incharge of promotionsof servicesbyemailing,directmail,postcardandphone calls. Handledall staff meetingsandimportantcommunicationdetailswithownerandsupervisorwhen needed. Education: Ogle School of Cosmetology:ObtainedLicense inEsthetologyin2004 EvermanHighSchool Graduate 1995