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PERFORMANCE
APPRAISAL
Performance Appraisal
◈also referred to as a performance review,
performance evaluation, (career) development
discussion, or employee appraisal is a method by
which the job performance of an employee is
documented and evaluated.
◈Performance Appraisal is the systematic
evaluation of the performance of
employees and to understand the abilities
of a person for further growth and
development.
Performance appraisal
is generally done in
systematic ways which
are as follows:
◈The supervisors measure the
pay of employees and compare
it with targets and plans.
◈The supervisor analyses the
factors behind work
performances of employees.
◈The employers are in
position to guide the
employees for a better
performance.
Objectives of
Performance
Appraisal
◈To maintain records in order
to determine compensation
packages, wage structure,
salaries raises, etc.
◈To identify the strengths
and weaknesses of
employees to place right
men on right job.
◈To maintain and assess the
potential present in a person for
further growth and
development.
◈To provide a feedback to
employees regarding their
performance and related
status.
◈It serves as a basis for
influencing working
habits of the employees.
◈To review and retain the
promotional and other
training programmes.
Advantages of
Performance
Appraisal
Promotion:
◈Performance Appraisal helps the
supervisors to chalk out the promotion
programmes for efficient employees. In
this regards, inefficient workers can be
dismissed or demoted in case.
Compensation:
◈Performance Appraisal helps in chalking out compensation
packages for employees. Merit rating is possible through
performance appraisal. Performance Appraisal tries to give
worth to a performance. Compensation packages which
includes bonus, high salary rates, extra benefits, allowances
and pre-requisites are dependent on performance appraisal.
The criteria should be merit rather than seniority.
Employees Development:
◈The systematic procedure of performance appraisal
helps the supervisors to frame training policies and
programmes. It helps to analyze strengths and
weaknesses of employees so that new jobs can be
designed for efficient employees. It also helps in
framing future development programmes.
Selection Validation:
◈Performance Appraisal helps the supervisors to
understand the validity and importance of the
selection procedure. The supervisors come to know
the validity and thereby the strengths and
weaknesses of selection procedure. Future changes
in selection methods can be made in this regard.
Communication:
◈For an organization, effective communication between employees and employers is
very important. Through performance appraisal, communication can be sought for in
the following ways:
a. Through performance appraisal, the employers can understand and accept skills of
subordinates.
b. The subordinates can also understand and create a trust and confidence in superiors.
c. It also helps in maintaining cordial and congenial labor management relationship.
d. It develops the spirit of work and boosts the morale of employees.
All the above factors ensure effective communication.
Motivation:
◈Performance appraisal serves as a motivation tool.
Through evaluating performance of employees, a
person’s efficiency can be determined if the targets
are achieved. This very well motivates a person for
better job and helps him to improve his performance
in the future.
Performance
Appraisal Tools
and Techniques
Ranking Method
◈The ranking system requires the rater to rank his subordinates on
overall performance. This consists in simply putting a man in a rank
order. Under this method, the ranking of an employee in a work group
is done against that of another employee. The relative position of each
employee is tested in terms of his numerical rank. It may also be done
by ranking a person on his job performance against another member of
the competitive group.
Forced Distribution method
◈This is a ranking technique where raters are required to allocate a
certain percentage of rates to certain categories (eg: superior, above
average, average) or percentiles (eg: top 10 percent, bottom 20 percent
etc). Both the number of categories and percentage of employees to be
allotted to each category are a function of performance appraisal design
and format. The workers of outstanding merit may be placed at top 10
percent of the scale, the rest may be placed as 20 % good, 40 %
outstanding, 20 % fair and 10 % fair.
Critical Incident techniques
◈Under this method, the manager prepares lists of statements of very
effective and ineffective behavior of an employee. These critical
incidents or events represent the outstanding or poor behavior of
employees or the job. The manager maintains logs of each employee,
whereby he periodically records critical incidents of the workers
behavior. At the end of the rating period, these recorded critical
incidents are used in the evaluation of the worker’s performance.
Checklists and Weighted Checklists
◈In this system, a large number of statements that describe a specific job
are given. Each statement has a weight or scale value attached to it.
While rating an employee the supervisor checks all those statements that
most closely describe the behavior of the individual under assessment.
The rating sheet is then scored by averaging the weights of all the
statements checked by the rater. A checklist is constructed for each job
by having persons who are quite familiar with the jobs.
Performance
Appraisal
Biases
First Impression (primacy effect):
◈Raters form an overall impression about the
ratee on the basis of some particular
characteristics of the ratee identified by them.
The identified qualities and features may not
provide adequate base for appraisal.
Halo Effect:
◈ The individual’s performance is completely appraised on
the basis of a perceived positive quality, feature or trait. In
other words this is the tendency to rate a man uniformly high
or low in other traits if he is extra-ordinarily high or low in
one particular trait. If a worker has few absences, his
supervisor might give him a high rating in all other areas of
work.
Horn Effect:
◈ The individual’s performance is completely
appraised on the basis of a negative quality or
feature perceived. This results in an overall
lower rating than may be warranted. “He is not
formally dressed up in the office. He may be
casual at work too!”.
Excessive Stiffness or Lenience:
◈ Depending upon the raters own standards, values and physical and
mental makeup at the time of appraisal, ratees may be rated very
strictly or leniently. Some of the managers are likely to take the line of
least resistance and rate people high, whereas others, by nature, believe
in the tyranny of exact assessment, considering more particularly the
drawbacks of the individual and thus making the assessment
excessively severe. The leniency error can render a system ineffective.
If everyone is to be rated high, the system has not done anything to
differentiate among the employees.
Central Tendency:
◈Appraisers rate all employees as average
performers. That is, it is an attitude to rate people as
neither high nor low and follow the middle path. For
example, a professor, with a view to play it safe,
might give a class grade near the equal to B,
regardless of the differences in individual
performances.
Personal Biases:
◈The way a supervisor feels about each of the
individuals working under him - whether he likes or
dislikes them - as a tremendous effect on the rating
of their performances. Personal Bias can stem from
various sources as a result of information obtained
from colleagues, considerations of faith and
thinking, social and family background and so on.
Spillover Effect:
◈The present performance is evaluated
much on the basis of past performance.
“The person who was a good performer in
distant past is assured to be okay at
present also”.
Recency Effect:
◈Rating is influenced by the most
recent behavior ignoring the commonly
demonstrated behaviors during the
entire appraisal period.
SELF-INTRODUCTRION
◈A self introduction speech is often
called for at a first meeting of a group. It
could be a work based seminar, a hobby
group, your new class at the start of the
term ...The possibilities are endless.
A good self-introductory speech
◈Stating your name clearly
◈Placing yourself - where you are from, the organization you belong to, the position
you currently hold
◈Background - what can you share that is related to the group's core purpose for
meeting? Is it an event, experience, a particular skill or educational qualification?
◈Interest, passion or goal - what particularly interests you? What drives you? What is
the personal goal you want to achieve within this group?
◈Sharing personal details - hobbies or pet peeves
◈Unity - what do you share in common with someone else in the group?
Self preservation
techniques for nervous
speakers
◈Ignore everyone else and focus on
yourself
◈Make some notes
◈Watch the timing
Here's a simple self introduction speech example
Hi everybody!
I'm Masie Smith, Senior Marketing Executive, from Watts and Frederick in
Smalltown, Bigstate.
It's great to be finally here. I've been dreaming about the opportunity and
possibilities of working collectively and directly with each other for a long time
now. Jane and Sam can attest to that. There's been hours put in balancing the
schedules to make it happen.
Webinars and email are fine but nothing beats face to face.
Working like this has always been a passion. Even in kindergarten I tried to set
up a group-think session around a one swing and ten children problem.
Years later my master degree focused on harnessing group energy creatively.
I've been inspired by agencies that got it right.
Sally you've already said it and I echo you. I'm excited!
HOW TO GIVE SELF
INTRODUCTION IN
ITERVIEW
1. Start with a smile on your face & give details about Name, Place after greeting.
2. If necessary only add your family details.
3. Tell about your educational details.
4. Share about why you want to do JOB so.
5. About your Project in Brief.
6. The person who inspired you a lot.
7. Then about your interests/hobbies.
8. Also how you will spend your time when you are free.
9. Tell about skills.
10. Then conclude by saying THANKS to the Person who is listening to you.
GROUP DISCUSSION
◈A discussion group is a group of individuals with similar
interest who gather either formally or informally to bring up
ideas, solve problems or give comments. The major
approaches are in person, via conference call or website.
People respond comments and post forum in established
mailing list, news group or IRC. Other group members could
choose to respond by posting text or image.
Features Of
Group Discussion
◈Group Discussion, as the name itself
indicates, is a group activity carried out
by participating individuals. It is an
exchange of ideas among the individuals
of a group on a specific topic.
◈It is used as reliable, testing device -
mainly as a tool to assess all the
candidates in a group at one go -in
order to select the best in comparative
perspective.
◈Group Discussion is an
informal discussion in which
participants of the same
educational standard discuss a
topic of current interest.
◈It is also known as leaderless discussion. It means its aim is
to find out the natural leadership level of the candidates.
Strictly speaking, no one from the group or outside will be
officially designated as leader or president or chairman or
anything of the sort. Even the examiner or supervisor who
launches the discussion will retire to the background. No one
will participate or intervene in the deliberations of the group.
Overview of
online discussion
group
◈Google Group has been built to
be one of the major online
discussion groups with a wide
range of worldwide frequent users.
◈Facebook group simplifies
processes and protects privacy of
users when they interact with
people.
Whatsapp group
◈is a mobile SMS and messaging app, it features the function
of group discussion as well. Users set group chats to boost
the convenience of a proper group discussion. With shared
characteristics to Facebook group, the instructions are
comparatively similar. Common actions for administrators
include: creating group, renaming title, blocking members,
deleting irrelevant information through the management.
PERSONAL
INTERVIEW
SESSION
◈The Face-to-Face Method. A personal
interview survey, also called as a face-to-face
survey, is a survey method that is utilized when a
specific target population is involved. The purpose
of conducting a personal interview survey is to
explore the responses of the people to gather more
and deeper information.
◈An interview is a conversation where
questions are asked and answers are given. In
common parlance, the word "interview" refers
to a one-on-one conversation with one person
acting in the role of the interviewer and the
other in the role of the interviewee.
Top 5 Job Interview Do's
◈Be prepared.
◈Be confident.
◈Be engaging.
◈Be careful.
◈Be outgoing.
Top 5 Job Interview Don'ts
◈Don't be late.
◈Don't be pushy about salary.
◈Don't talk too much.
◈Don't exaggerate.
◈Don't over or underdress.
THANK YOU
AND GOD
BLESS!

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Performance Reviews & Self-Introductions

  • 2. Performance Appraisal ◈also referred to as a performance review, performance evaluation, (career) development discussion, or employee appraisal is a method by which the job performance of an employee is documented and evaluated.
  • 3. ◈Performance Appraisal is the systematic evaluation of the performance of employees and to understand the abilities of a person for further growth and development.
  • 4. Performance appraisal is generally done in systematic ways which are as follows:
  • 5. ◈The supervisors measure the pay of employees and compare it with targets and plans.
  • 6. ◈The supervisor analyses the factors behind work performances of employees.
  • 7. ◈The employers are in position to guide the employees for a better performance.
  • 9. ◈To maintain records in order to determine compensation packages, wage structure, salaries raises, etc.
  • 10. ◈To identify the strengths and weaknesses of employees to place right men on right job.
  • 11. ◈To maintain and assess the potential present in a person for further growth and development.
  • 12. ◈To provide a feedback to employees regarding their performance and related status.
  • 13. ◈It serves as a basis for influencing working habits of the employees.
  • 14. ◈To review and retain the promotional and other training programmes.
  • 16. Promotion: ◈Performance Appraisal helps the supervisors to chalk out the promotion programmes for efficient employees. In this regards, inefficient workers can be dismissed or demoted in case.
  • 17. Compensation: ◈Performance Appraisal helps in chalking out compensation packages for employees. Merit rating is possible through performance appraisal. Performance Appraisal tries to give worth to a performance. Compensation packages which includes bonus, high salary rates, extra benefits, allowances and pre-requisites are dependent on performance appraisal. The criteria should be merit rather than seniority.
  • 18. Employees Development: ◈The systematic procedure of performance appraisal helps the supervisors to frame training policies and programmes. It helps to analyze strengths and weaknesses of employees so that new jobs can be designed for efficient employees. It also helps in framing future development programmes.
  • 19. Selection Validation: ◈Performance Appraisal helps the supervisors to understand the validity and importance of the selection procedure. The supervisors come to know the validity and thereby the strengths and weaknesses of selection procedure. Future changes in selection methods can be made in this regard.
  • 20. Communication: ◈For an organization, effective communication between employees and employers is very important. Through performance appraisal, communication can be sought for in the following ways: a. Through performance appraisal, the employers can understand and accept skills of subordinates. b. The subordinates can also understand and create a trust and confidence in superiors. c. It also helps in maintaining cordial and congenial labor management relationship. d. It develops the spirit of work and boosts the morale of employees. All the above factors ensure effective communication.
  • 21. Motivation: ◈Performance appraisal serves as a motivation tool. Through evaluating performance of employees, a person’s efficiency can be determined if the targets are achieved. This very well motivates a person for better job and helps him to improve his performance in the future.
  • 23. Ranking Method ◈The ranking system requires the rater to rank his subordinates on overall performance. This consists in simply putting a man in a rank order. Under this method, the ranking of an employee in a work group is done against that of another employee. The relative position of each employee is tested in terms of his numerical rank. It may also be done by ranking a person on his job performance against another member of the competitive group.
  • 24. Forced Distribution method ◈This is a ranking technique where raters are required to allocate a certain percentage of rates to certain categories (eg: superior, above average, average) or percentiles (eg: top 10 percent, bottom 20 percent etc). Both the number of categories and percentage of employees to be allotted to each category are a function of performance appraisal design and format. The workers of outstanding merit may be placed at top 10 percent of the scale, the rest may be placed as 20 % good, 40 % outstanding, 20 % fair and 10 % fair.
  • 25. Critical Incident techniques ◈Under this method, the manager prepares lists of statements of very effective and ineffective behavior of an employee. These critical incidents or events represent the outstanding or poor behavior of employees or the job. The manager maintains logs of each employee, whereby he periodically records critical incidents of the workers behavior. At the end of the rating period, these recorded critical incidents are used in the evaluation of the worker’s performance.
  • 26. Checklists and Weighted Checklists ◈In this system, a large number of statements that describe a specific job are given. Each statement has a weight or scale value attached to it. While rating an employee the supervisor checks all those statements that most closely describe the behavior of the individual under assessment. The rating sheet is then scored by averaging the weights of all the statements checked by the rater. A checklist is constructed for each job by having persons who are quite familiar with the jobs.
  • 28. First Impression (primacy effect): ◈Raters form an overall impression about the ratee on the basis of some particular characteristics of the ratee identified by them. The identified qualities and features may not provide adequate base for appraisal.
  • 29. Halo Effect: ◈ The individual’s performance is completely appraised on the basis of a perceived positive quality, feature or trait. In other words this is the tendency to rate a man uniformly high or low in other traits if he is extra-ordinarily high or low in one particular trait. If a worker has few absences, his supervisor might give him a high rating in all other areas of work.
  • 30. Horn Effect: ◈ The individual’s performance is completely appraised on the basis of a negative quality or feature perceived. This results in an overall lower rating than may be warranted. “He is not formally dressed up in the office. He may be casual at work too!”.
  • 31. Excessive Stiffness or Lenience: ◈ Depending upon the raters own standards, values and physical and mental makeup at the time of appraisal, ratees may be rated very strictly or leniently. Some of the managers are likely to take the line of least resistance and rate people high, whereas others, by nature, believe in the tyranny of exact assessment, considering more particularly the drawbacks of the individual and thus making the assessment excessively severe. The leniency error can render a system ineffective. If everyone is to be rated high, the system has not done anything to differentiate among the employees.
  • 32. Central Tendency: ◈Appraisers rate all employees as average performers. That is, it is an attitude to rate people as neither high nor low and follow the middle path. For example, a professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances.
  • 33. Personal Biases: ◈The way a supervisor feels about each of the individuals working under him - whether he likes or dislikes them - as a tremendous effect on the rating of their performances. Personal Bias can stem from various sources as a result of information obtained from colleagues, considerations of faith and thinking, social and family background and so on.
  • 34. Spillover Effect: ◈The present performance is evaluated much on the basis of past performance. “The person who was a good performer in distant past is assured to be okay at present also”.
  • 35. Recency Effect: ◈Rating is influenced by the most recent behavior ignoring the commonly demonstrated behaviors during the entire appraisal period.
  • 37. ◈A self introduction speech is often called for at a first meeting of a group. It could be a work based seminar, a hobby group, your new class at the start of the term ...The possibilities are endless.
  • 38. A good self-introductory speech ◈Stating your name clearly ◈Placing yourself - where you are from, the organization you belong to, the position you currently hold ◈Background - what can you share that is related to the group's core purpose for meeting? Is it an event, experience, a particular skill or educational qualification? ◈Interest, passion or goal - what particularly interests you? What drives you? What is the personal goal you want to achieve within this group? ◈Sharing personal details - hobbies or pet peeves ◈Unity - what do you share in common with someone else in the group?
  • 39. Self preservation techniques for nervous speakers ◈Ignore everyone else and focus on yourself ◈Make some notes ◈Watch the timing
  • 40. Here's a simple self introduction speech example Hi everybody! I'm Masie Smith, Senior Marketing Executive, from Watts and Frederick in Smalltown, Bigstate. It's great to be finally here. I've been dreaming about the opportunity and possibilities of working collectively and directly with each other for a long time now. Jane and Sam can attest to that. There's been hours put in balancing the schedules to make it happen. Webinars and email are fine but nothing beats face to face. Working like this has always been a passion. Even in kindergarten I tried to set up a group-think session around a one swing and ten children problem. Years later my master degree focused on harnessing group energy creatively. I've been inspired by agencies that got it right. Sally you've already said it and I echo you. I'm excited!
  • 41. HOW TO GIVE SELF INTRODUCTION IN ITERVIEW
  • 42. 1. Start with a smile on your face & give details about Name, Place after greeting. 2. If necessary only add your family details. 3. Tell about your educational details. 4. Share about why you want to do JOB so. 5. About your Project in Brief. 6. The person who inspired you a lot. 7. Then about your interests/hobbies. 8. Also how you will spend your time when you are free. 9. Tell about skills. 10. Then conclude by saying THANKS to the Person who is listening to you.
  • 44. ◈A discussion group is a group of individuals with similar interest who gather either formally or informally to bring up ideas, solve problems or give comments. The major approaches are in person, via conference call or website. People respond comments and post forum in established mailing list, news group or IRC. Other group members could choose to respond by posting text or image.
  • 46. ◈Group Discussion, as the name itself indicates, is a group activity carried out by participating individuals. It is an exchange of ideas among the individuals of a group on a specific topic.
  • 47. ◈It is used as reliable, testing device - mainly as a tool to assess all the candidates in a group at one go -in order to select the best in comparative perspective.
  • 48. ◈Group Discussion is an informal discussion in which participants of the same educational standard discuss a topic of current interest.
  • 49. ◈It is also known as leaderless discussion. It means its aim is to find out the natural leadership level of the candidates. Strictly speaking, no one from the group or outside will be officially designated as leader or president or chairman or anything of the sort. Even the examiner or supervisor who launches the discussion will retire to the background. No one will participate or intervene in the deliberations of the group.
  • 51. ◈Google Group has been built to be one of the major online discussion groups with a wide range of worldwide frequent users.
  • 52. ◈Facebook group simplifies processes and protects privacy of users when they interact with people.
  • 53. Whatsapp group ◈is a mobile SMS and messaging app, it features the function of group discussion as well. Users set group chats to boost the convenience of a proper group discussion. With shared characteristics to Facebook group, the instructions are comparatively similar. Common actions for administrators include: creating group, renaming title, blocking members, deleting irrelevant information through the management.
  • 55. ◈The Face-to-Face Method. A personal interview survey, also called as a face-to-face survey, is a survey method that is utilized when a specific target population is involved. The purpose of conducting a personal interview survey is to explore the responses of the people to gather more and deeper information.
  • 56. ◈An interview is a conversation where questions are asked and answers are given. In common parlance, the word "interview" refers to a one-on-one conversation with one person acting in the role of the interviewer and the other in the role of the interviewee.
  • 57. Top 5 Job Interview Do's ◈Be prepared. ◈Be confident. ◈Be engaging. ◈Be careful. ◈Be outgoing.
  • 58. Top 5 Job Interview Don'ts ◈Don't be late. ◈Don't be pushy about salary. ◈Don't talk too much. ◈Don't exaggerate. ◈Don't over or underdress.