1. Felicia Jones
16277 Jefferson Street
Omaha, NE 68135
(402) 614 – 4658
Felicia.jones61808@gmail.com
Objective:SeekingaCustomerServicepositionwithCenturyLink.
Summary of Qualification:
 5+ yearsin the SalesandCustomerService industrywithknowledge inleadershipand
organizationwithvariousbusinessesandagencies.Passionateincustomerrelations. Energetic
leaderwithexcellentoral andwrittencommunication,aswell asinterpersonal skills.
Professional Profile:
Homemaker:
 Manage schedulesforfamilybasedaroundschool andsocial activities.
 Prepare andcook meals,cleanandorganize clothesandhouse.
 Establishanhonest,healthy, knowledgeable wayof living.
 Encourage positive behaviorandsetgoals.
CustomerService:
 Dailyoral and writtencommunicationwithcustomers.
 Conferredwithcustomersbytelephone orinpersontoprovide informationaboutproductsor
services,tookandenteredorders,obtainedcontractsandsetappointments.
 Performeddeepandlightcleaningsof housesandofficeswhilemaintainingaresponsible work
processaroundcustomersvalueditemsaswell astheirhome. Operatedandtendedto washing
or dry-cleaningmachines,washedand dry-cleanedindustrial orhouseholdarticles.
 Preparedandservedfoodanddrinkstopatrons at tablesindiningestablishments,interacted
withpatronsduringhostedevents,assistedonhostingevents.
Experience:
No WorriesCleaning McKinney,Texas
House Keeper 06/05/14 - 07/26/14
TiltedKilt Frisco, Texas
Cocktail Waitress 07/26/14 - 06/04/14 – 06/15/13 - 07/22/13
IHOP McKinney,Texas
Server 07/26/13 - 01/24/14 – 12/11/2011 - 03/17/12

2. Felicia Jones
16277 Jefferson Street
Omaha, NE 68135
(402) 614 – 4658
Felicia.jones61808@gmail.com
Experience:
Chaucer’sSushi Bar andGrill McKinney, Texas
Cocktail Waitress 01/12/13 - 04/05/13
PrincetonLaundry Princeton,Texas
LaundryAttendant 06/14/12 - 10/05/12
References:Available uponrequest