1. TRACY J. SMITH
15931 Chalfonte, Detroit, MI 48227 | H: (313) 743-2737 | C: (313) 742-9751 | tracyj.smith@yahoo.com
Career Overview
Dedicatedcustomer service representative, excellent atjuggling multiple tasksand working under pressure.
Motivated to maintain customer satisfaction and contribute to companysuccess.
Core Strengths
Ability to maintain accurate client records Outstanding work ethic,high level ofintegrityand
Interacteffectively with diverse population's confidentiality
Enjoyteam environment, able to work with little direct Able to handle crisissituations in a calm
supervision professional manner
ProfessionalExperience
Newborn Photographer 11/2013 to 05/2014
MOM 365 Detroit, MI
Photographed newborn babies to provide a delightfulexperience of capturing babies first moments.
Created photo packagesfitting mom's need and budget.
Medication Care Manager 02/2013 to 08/2013
Sunrise Living Center Farmington Hills, MI
Administered and documented medications for sixty residents,including insulin.
Ability to prioritize and make decisions acting in resident bestinterest.
Personal Care Aide 02/2012 to 09/2012
Sandra Heard Southfield, MI
Assisted with daily living skillstransported clientand administered medications.
Nutrition Assessment Specialist 08/2011 to 01/2012
Advantage Staffing Personnel Birmingham, MI
Scheduled appointments and interviewed seniors who wanted to be partofthe MealsOn Wheels program.
Youth specialist 09/2008 to 03/2010
Judson Center Royal Oak, MI
Provided care and treatment to abused and neglected residentsages9-18.
Implemented each resident treatment plan and acted as an effective adult role model.
Personal Care Aide 10/2002 to 06/2008
Helen Ford Detroit, MI
Planned, purchased and prepared meals assisted with dailyliving skills,appointmentsand medications.
Program Associate 03/2001 to 03/2002
Detroit Urban League Detroit, MI
Supervised the Parenting 2000 and the Tobacco programs which assisted parentswith children ages 0-5 and
informed them about the dangers of second hand smoke.
Education
B.S.: Business Administration
Grand ValleyState University