Pamela Giovanni is a reliable and motivated individual seeking a new opportunity. She has over 5 years of experience in various customer service, administrative, and hospitality roles. Pamela possesses strong communication skills and the ability to work well independently or as part of a team. She is adept at problem-solving, meeting deadlines, and adapting to changing needs. Pamela maintains excellent references.

1. Pamela Giovanni
11 Spen Green
Leeds LS16 5EU
Contact: 07776 905397
pamela.giovanni@yahoo.co.u
Personal Profile
A reliable andmotivatedpersonwhocanbe trustedtoalwaysworkhard, be flexible andadaptable and
oftengothe extramile. Ipossessexcellentcommunicationskillsanddisplayafriendlyandopenpersona
easilybuildingatrustingrapport.Iam adeptat respondingtoenquiriesandrecognise the importanceof
treatingcustomersina professional andcourteousmanneratall times.Iworkwell usingmyowninitiative
and I alsoworkwell withinateamas I focusuponachievinggoalsandsharingduties.Iamfullyconfidentthat
I wouldprove tobe an invaluable assettoanyteam.
Key Skills and Attributes
 A quickand effective decisionmakerwithamethodical,systematicapproachtoproblemsolving
coupledwithattentiontodetail
 Abilitytoworksuccessfullyunderpressure toachieve tightdeadlines,usedtoworkinginateam
whilstcapable of utilizingowninitiative
 An excellentcommunicatorwithdevelopedadministrativeandcollatingskills possessesgood
communication,organizationalandpersonal developmentskills
 Excellenttime management,reliable,efficientandtrustworthy
 Flexible andisable toadaptto changingenvironmentand employerrequirements
 Alwaysenthusiastictolearnandundertake new challengesthatwill enable me to make myduties
more productive
Career History
Aircraft Cleaner- FlightcareMultiservicesLBA 2015 - Present
 Workingat LeedsBradfordAirport,workingaspart of a dedicatedteamcleaning the interiorand
exteriorof designated aircrafttoa highstandard
 Ensuringthat all safetyproceduresare adheredtoinaccordance withstrictregulations andwithhigh
level clearance anddisclosure checks
 Workinginconfinedspaces,dealingwithrefuse fromreceptaclesandseatpockets
 Excellentcommunicationskillsandafriendlyandhelpful approachwithinateamensuringIplayand
active and motivatedpart
 Replenishingairline stockquicklyandefficientlytoensure seatpocketsare well presentedreadyfor
passengersthatcome on board
 Ensuringanydiscrepancies andincidentsthatmayoccur are escalated tomanagementif required
Groom/StableHand/Equestrian - VariouspositionsacrossUK 2014 - 2015
 Workingacross variousStablesandRidingSchoolsinpredominantlyWestYorkshire
 Cleaningoutthe horse stables aswell as exercising,groomingandfeeding the horses
 Ruggingup andbeddingdownleadingHorsestothe fieldsandback
 Preparingandcheckingthe tack (bridlesandsaddles) ensuringall are safe and well maintained
 Stable andfieldmanagementincluding recognisingpoisonousplants,Animal care andliaisingwith
veterinarypracticesforinjuriesandillness
 Workinginall weathersandoftenduringunsociable hours withaflexible approach

2. CleaningOperative- Co-operativeRetail Services
 Cleaningbusy storesacrossthe cooperative group tothe higheststandards
 Ensuringall publicandprivate areasincludingbathroomandkitchenfacilitieswere cleanedtoahigh
standardand inaccordance withfoodhygiene andHealthandSafetyregulations
 Workingflexiblehours andshiftpatterns tosuitthe employerandcontinuityof the store staffing
Care Assistant- VariousResidential Homes
 Workedfor three differentCare facilitiesinthe SelbyArea
 Providingahighlevel of supportforresidentswithvaried needsbothmental andphysical
 Dailypersonal care like washing,feeding,liftingandmovingpatients,usingthe toilet
 Liaisingwithandhelpingfamiliestodeal withnew responsibilitiesandunderstandthe needsof their
relative,offeringsupportinsensitivesituations
 Identifyingneedsandkeepingthoroughcare plans withclearandfactual information
 Promotinginclusionandadignifiedapproachatall times
CateringAssistant/KitchenHand - Hark To Rover andYummiesDessert Bar
 Workinginbusykitchenspreparingfood ordersforservice tocustomers
 Keepingall productionareas cleanandhygienicinaccordance withfoodsafetyregulations
 Offeringanexcellent standardof service andpresentationatall times
 Washingand housekeeping,ensuringall cutlery,crockeryandothercookingitemsare steamcleaned
and replacedintothe chef areas
Backstage Dresser - Leeds GrandTheatre
 Part of the wardrobe department, workingcloselywiththe costumes
 Storing,racking,cleaning of the garmentsandkeepingthemingoodrepair
 Ensure costumesare correctlymovedandallocatedwithinthe theatre,gettingthemtothe correct
actors on time andhelpingthe actorsgetintocostume (withthe possibilityof costume changes
withinaperformance thiswascritical)
 Workingbotheveningandmatinee performances
Scare Actor - WakefieldScare ground
 Workingas a theatrical performerportrayinghorrorcharactersandengaging audiencesina
controlled scare entertainmentenvironment/livehorrorexperience
 Performinginextremelychallengingenvironmentswhich wasbothphysicallyandmentally
demanding
 Adaptingtodifferentrolesand performingindarkness,claustrophobicconditions,strobe lighting
and heavyfog,veryloudsoundscapes,sometimeswearing false headsorextendable arms,oversized
costumes,latex prostheticsandheavymakeup
Education
LeedsUniversity 2009 - 2012
 Certificate of HigherEducation andBA PerformingArts – Ongoing
SecondaryEducation
 Maths, English,Science
Training
Movingand HandlingTrained, COSHHAwareness,HealthandSafetyinthe Workplace Trained,FoodHygiene
Trained, Stable andFieldManagementincludingAnimal Care
Excellent references available on request