1. Shawna N. Bretz
435 West 10th
Street Apt 6 Erie, Pa 16502
724-510-1578 bretzshawna@yahoo.com
_______________________________________________________________________
To whom it may concern,
I’m seeking to secure a challenging and rewarding career. I have passed exam 473 for the United States
Postal Service. I have previously worked the UPS as season help. I enjoyed it very much, as I enjoy
being outdoors in all types of weather conditions. I like to stay physically active as well.
I am an energetic, detail-oriented, and a responsible individual. I work well with others as a team
player. I have trained new employees and have up sold merchandise at previous jobs. Past employers
would describe me as very reliable and able to learn new procedures quickly. I thrive in a busy
atmosphere that involves multitasking.
I enjoy working with others, meeting deadlines, and having the chance to excel in the workplace. I
would very much enjoy the opportunity to talk to you in person. Thank you for your consideration.
Sincerely,
Shawna N. Bretz

2. Education: Major: Attendance Date:
°Tri-State Business Institute Dental Hygiene May 2008 Graduate
°Youngstown State University Dental Hygiene 2005 to 2006
Courses and Skills
°Power Point
°Patterson Eaglesoft
°Microsoft Word
°Reynolds and Reynolds
°X-Time Scheduling Program
°FMC Dealer
Continuing Education Certificates:
°Crime Victim Center of Erie County
Volunteer Services:
°Certification of Acknowledgement in Acknowledgement of Generous Support in Girls and Boys Town
in 2007 Christmas Appeal
°Hyatts Thanksgiving 2014: served Thanksgiving to those who did not have a meal or a place to go
°Fundraised for Organizations such as, American Cancer Society, March of Dimes, Katrina, and more
°Sheetz Family Christmas: Taking underprivileged kids shopping for Christmas
°Certificate of Appreciation for Give Kids a Smile
Accomplishments:
°Sigma Alpha Lambda Membership: a national leadership and honors organization dedicated to
promoting and rewarding academic achievement and opportunities for community service
°Some of SAl volunteer work includes:
American Cancer Society, American Heart Association, March of Dimes, Katrina
fundraiser, Soup kitchens, clothes and food collections
°Deans List at Tri-State Business Institute and Youngstown State University
Work History:
°Current: Champin Ford/Volvo
Scheduling Coordinator: Maintained the schedule for five different teams of machanics, ensured the
teams had adequate amount of work or found work for them, checked repair ordered to make sure
mechanics got paid the correct time for their work, closed repair orders, ordered parts, ensured parts in
stock before customers appointment, checked vehicle for opened recalls, provided excellent customer
service
°Michael Lamb
Advertisement & Marketing: Worked with Michael Lambs band in promoting the band,
scheduling shows, updating website with news and information, helped band grow
through advertising
°Quality Inn & Suites
Sales Coordinator: Helped to coordinate all events at the hotel, made sure events ran efficiently and
above the guests expectations, helped in all areas of the hotel, trained new employees, helped the
business in advertisement and sales, helped guests plan menu, calculate costs of food, room fees, hall
fee, and any other expenses or details for their event

3. References:
Carla Travaglini
Travaglini Enterprises
20904 Barbara LN
Meadville, PA 16335
814-724-9175
Ryan Fuda, General Manager
Quality Inn & Suites
8040 Perry Highway
Erie, PA 16509
814-490-7788
rfuda@msn.com
Michael Lamb
2156 Arlington Avenue
Atlanta, GA 30324
770-374-4249
Joseph Winkler
2619 Post Avenue
Erie, PA 16508
Championjoe5@aol.com

4. Michael Lamb
2156 Arlington Avenue
Atlanta, GA 30324
770-374-4249
To Whom It May Concern,
Shawna worked with my company in the music industry. She had several responsibilities
while working with us. She helped organize and schedule upcoming events and shows.
Without being asked, Shawna updated the bands website with news and updates. She
also advertised and promoted the band. Shawna took the initiative to go above and
beyond her job.
While working with us, she always had an enjoyable personality. She is hard working
and dedicated to her work. Shawna works well with others and always keeps busy.
Because of Shawna’s great personality and work ethic, I would recommend her to any
company for hire.
Sincerely,
Michael Lamb

5. Ryan Fuda, General Manager
Quality Inn & Suites
8040 Perry Highway
Erie, PA 16509
814-490-7788
To Whom It May Concern:
Shawna worked for Quality Inn & Suites as a Sales Coordinator, bartender, and hostess.
She organized, scheduled, planned, and set up for any events we had at the hotel.
Although this was her main responsibility, she was always willing to help out in any
department as needed.
She is a great attribute to any company, because of her strong work ethic and reliability.
During her duration here, she always had a pleasant attitude and worked well with
others. Shawna helped the business grow by helping to advertise and promote Quality
Inn & Suites.
She often went above and beyond her job and did not mind staying late or coming in
early. Her ability to multitask, work well with fellow employees, her dedication, and
great attitude, makes her a huge asset to any company. I would recommend her as for
hire, as I know she is a dedicated employee.
Sincerely,
Ryan Fuda

6. Ryan Fuda, General Manager
Quality Inn & Suites
8040 Perry Highway
Erie, PA 16509
814-490-7788
To Whom It May Concern:
Shawna worked for Quality Inn & Suites as a Sales Coordinator, bartender, and hostess.
She organized, scheduled, planned, and set up for any events we had at the hotel.
Although this was her main responsibility, she was always willing to help out in any
department as needed.
She is a great attribute to any company, because of her strong work ethic and reliability.
During her duration here, she always had a pleasant attitude and worked well with
others. Shawna helped the business grow by helping to advertise and promote Quality
Inn & Suites.
She often went above and beyond her job and did not mind staying late or coming in
early. Her ability to multitask, work well with fellow employees, her dedication, and
great attitude, makes her a huge asset to any company. I would recommend her as for
hire, as I know she is a dedicated employee.
Sincerely,
Ryan Fuda