An experienced IT professional seeks new opportunities to develop skills. He has extensive experience designing, maintaining and implementing computer networking systems for retail businesses. He is ambitious, passionate about IT, and excels at problem-solving under deadlines. His skills include computer networking, hardware maintenance, website management, and technical support. He aims to obtain further training in areas like Active Directory and IT service management.

1. OBJECTIVE
A motivated self-starter, with extensive IT, managerial and
administrative experience, seeks a challenging opportunity, within
a fast-paced environment, to develop as an IT professional.
An individual, with advanced computer networking and hardware
maintenance skills, who:
 designed and maintained a networking system for local
retail brand, incorporating backup and NAS systems,
 and implemented and enhance a new EPOS system, linked
to E-Commerce,
seeks a long-lasting, challenging career in IT, with the opportunity
for professional and personal development.
PROFILE
An ambitious, passionate and enthusiastic individual, with
valuable, practical experience in computer systems, computer
networking, phone systems and hardware maintenance, within the
private sector.
Continuously strives to resolve technical issues creatively, in order
to meet strict deadlines.
Experienced in communicating with local and international clients,
with the ability to communicate at all levels.
KEY SKILLS
Communication: High quality written and verbal communication
skills, and confident in communicating effectively with national
and international customers from diverse cultures and
backgrounds, including clients of a "celebrity" status.
Teamwork: Confident in building and maintaining solid working
relationships with colleagues and clients .
Problem Solving: Actively seeks new solutions to problems,
incorporating avid personal interest in IT, in order to devise the
best solution, whilst considering budgetary restrictions.
Scott Jenkins BMus
1 Haskins Place, Western Road, Crowborough, TN6 3FA
scottyj1984@gmail.com
07734 258 669
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COMPUTER SKILLS
Expert Microsoft Office
2010, Windows 7 and
Internet user/administrator.
Advanced skills in
building and maintaining
PCs and laptops.
Expert knowledge and
understanding of hardware
and peripherals.
Intuitive computing expert,
with the ability to
understand and utilise new
hardware and software,
swiftly.
Experience working on
various operating systems,
including Windows, iOS
and Linux, as well as being
familiar with the
mechanics of web design.
Advanced TeamViewer
skills.
Intermediate skills in
Gliffy and Citrix.
Basic understanding of
Active Directory, ITIL
Service Management, with
desire to expand
knowledge and willingness
to undertake further
training / qualifications.
Familiar with Adobe
software, such as Adobe
Acrobat and Creative Suite
(inc. Photoshop and
Premier.
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2. Managerial: Appointed as Acting Manager in the absence of senior
team members, and possesses the natural ability to direct a team
and delegate tasks in order to optimise the team's potential.
EMPLOYMENT HISTORY
May 2006 to Present, Head of IT / Head of Administration / Saxophone
Specialist (Sales) / Instrument Repair Technician, Saxophones Ltd
(Sax.co.uk), Crowborough:
 Responsible for control and processing of orders, through
EPOS and E-Commerce.
 Financial Management.
 Website Management.
 Leading the development of mail merge software,
extrapolating data from a database, in order to streamline
the instrument hire system.
 Stock Control.
 Responsible for management of multiple hire systems,
involving: payments, processing requests, completing
applications and management of paperwork.
 Responsible for management and maintenance of company
computer/telephone network.
 Remotely access computers for repairs to faulty software.
 Repair and maintenance of computer hardware /
peripherals.
 Responsible for providing technical support to employees
throughout the company, with regards to computing
systems, company network and telephone systems.
September 2002 to June 2011, Peripatetic Teacher / Musical Director,
Kent Music School, Kent:
 Responsible for providing one-to-one and group tuition, as
well as leading ensembles.
 Designed and delivered training sessions in improvisation
and musical theory.
 Responsible for delivering training to the Core Rhythm
section.
 Responsible for management of musicians.
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ADDITIONAL
INFORMATION
Driving:
Full Clean UK License
Location:
Willing to Travel
Interests:
Coding
Computer Gaming
Telephone Network
Engineering
Electrical Engineering
A desire to develop skills in
the aforementioned areas
● ● ●
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EDUCATION
Sep '10 - Jun '12, Merton
College, MIT Instrumental
Repairs: Woodwind, PASS
Sep '02 - Jul '05, Middlesex
University, BMus Music
(Jazz), II:ii
Sep '00 - Jul '05, Cornwallis
School:
A-Level, Music, B
Adv. BTEC, ICT, B/C
GCSE, English, C
GCSE, Mathematics, C
Sep '99 - Jul '00, The
Malling School, GCSE:
Music, A*
D&T, Double Science, C
English, French, ICT,
Mathematics, D
Religious Education, E
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