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Module – II
Innovation and Entrepreneurship
Opportunity recognition and entry strategies
Entrepreneurship as a Style of Management
Maintaining Competitive Advantage- Use of IPR to protect Innovation
14 March 2023 TCE, Madurai 2
Crafting your Value
Proposition
IS IS NOT
EXCLUSIVE
How well does it highlight your competitive
advantage & set you apart?
PAIN-FOCUSED
How will your product fix the customer’s
problem or improve their life?
SPECIFIC
What are the specific benefits
your target customer will receive?
DESCRIPTION
A description or your services
and passions.
INFORMATION
Information about your company,
product and service.
SLOGAN
Write some slogan or catchy
phrase for your brand.
VALUE
PROPOSITION
VALUE PROPOSITION BUILDER FRAMEWORK
The specific group of customer
you are targeting
Benefits minus costs, as perceived
by the customer
The product and service
mix you are selling
Substantiated credibility and
believability of your offerings
How you are offering from
and better than alternatives
How your offer delivers
clear customer value
01 02 03
06 05 04
MARKET VALUE OFFERINGS
PROOF DIFFERENTIATION BENEFITS
COMPONENTS OF A STRONG VALUE DIFFERENTIATION
VALUABLE
“I want” & “I need ”
DIFFERENTIATED
“No alternatives are as good”
SUBSTANTIATED
“I trust” & “I believe”
SELLER
Value Proposition
CUSTO
MER
Value Perception
DECISION TO SELL DECISION TO BUY
VALUE PERCEPTION GAP
CUSTOMER VALUE MAP
Poor Value
Excellent Value
Relative
Price
L
O
W
H
I
G
H
Relative Satisfaction / Quality
L O W H I G H
Company 1
Company 2
Company 3
Company 4
Product:
Company:
Ideal customer:
Substitutes:
GAIN CREATORS
Describe how your products and
services create customers gains
GAINS
Benefits customers expect,
desire, or would be surprised by.
PAINS
Negative emotions, undesired
costs, situations and risks
PRODUCT &
SERVICES
List of products and
services your value
proposition is built
around
JOBS
What specific customer
segment is trying to
get done
Describe how your products and services
eliminate customers pains, negative
emotions or undesired costa and situations
PAIN RELIEVERS
PRODUCT CUSTOMER
Crafting your Offering Strategy
Innovation Rador
• There are many different ways a firm can innovate; it helps define the
innovation space according to what, who, how, and where aspects
– Change what the firm offers, in line with a traditional view of new product or
service innovation
– Changing who the customer is represents another route that involves
innovations related to customers, experiences, and value capture
– Changing how you sell to customers pertains to the processes, organizations,
and supply chains that a firm uses
– Changing where to sell to customers comprises presence, networking, and
brand innovations
• Innovation Rador
– Captures many different ways a firm can innovate; helps define the innovation
space according to what, who, how, and where
Offering
Develop new
products or
services Platform
Use
interchangeable
designs
Solutions
Provide a total
solution
Value capture
Change how
customers pay
Experience
Change
customer
interactions
Customer
Change
customers to
target
Processes
Change
operating
processes
Organization
Change firm
structure
Supply chain
Change supply
chain
Presence
Change where
products are sold
Networking
Interconnections
as a strength
Brand
Leverage
the brand
into new
markets
Changing
what the firm
offers
Changing who
the customer
is
Changing
how to sell to
customers
Changing
where to sell
to customers
Adapted from Sawhney, M., Wolcott, R.C., & Arroniz, I. (2006), “The 12 Different Ways for Companies to Innovate,”
MIT Sloan Management Review, Vol. 47 (3), p. 75.
Value Capture
Customer Experience
Solution
Platform
Brand
Networking
Supply Chain
Organization
Offering
(WHAT)
Process
(HOW)
Presence
(WHERE)
Customers
(WHO)
Starbucks
Crafting your innovative
Offering Strategy – Blue Ocean
Concept and Definition Design and Development Validation and Production Final Audit
Initial
ideas
New Product
Stage-Gate Design Review Process for Effective
Product Development
Repositioning Strategies
• An innovative offering can result from dramatically repositioning an existing
offering, such as removing some features or adding others, so that the total
offering appeals to a different customer segment with a “new” value
proposition
• The advantage of this strategy is that it generally does not require a new
technology or invention, and marketers thus can to take the lead in these
efforts
• Red Ocean markets—thus named to reflect the metaphor of blood in the
water—are very competitive and populated by “sharks” fighting over the
same customers
• To pursue more disruptive repositioning strategies, firms instead can seek out
Blue Ocean markets, a metaphor reflecting the blue hue of the deep ocean
waters that are far from land
Red Vs. Blue Ocean Strategy
14 March 2023 TCE, Madurai 15
The Four Actions Framework
14 March 2023 TCE, Madurai 16
Value Innovation
Case Study: Cirque due Soleil
a new form of live entertainment
What is Cirque du Soleil?
Opera?
Reflection
What did Cirque du Soleil Do?
1. Which of the factors that the “circus industry”
takes for granted did they eliminate?
2. Which did they reduce?
3. Which did they raise well above standard?
4. Which factors did they create that have not
existed before?
Case Study: Cirque du Soleil
 No animals, no stars
 Enchanting and more sophistical clowns
 Retention of the symbolic and glamorous aspects of circus, such as the tent
and the more breathtaking aspects, such as acrobats
 Creation of a hybrid between the circus and the theatre, borrowing from
Broadway shows
 Original music score, driving the visual performance, lighting, and timing of the
acts
 Abstract and spiritual dance, an idea derived from theater and ballet
 Incorporation of more comfort, sophistication, elegance and theatrical themes
and plots (stories); this brought not only the richness of theatre but a whole
new demographic of customers
 Multiple productions, giving people a reason to come to the circus more
frequently
 New audiences and demographics
Cirque du Soleil Strategy Canvas
Case Study: Cirque du Soleil
The only way to beat the competition is to stop trying to beat the
competition. Cirque du Soleil created uncontested new market space
that made the competition irrelevant.
14 March 2023 TCE, Madurai 25

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Innovation and Entrepreneurship- Introduction.ppt

  • 1. Module – II Innovation and Entrepreneurship Opportunity recognition and entry strategies Entrepreneurship as a Style of Management Maintaining Competitive Advantage- Use of IPR to protect Innovation
  • 2. 14 March 2023 TCE, Madurai 2 Crafting your Value Proposition
  • 3. IS IS NOT EXCLUSIVE How well does it highlight your competitive advantage & set you apart? PAIN-FOCUSED How will your product fix the customer’s problem or improve their life? SPECIFIC What are the specific benefits your target customer will receive? DESCRIPTION A description or your services and passions. INFORMATION Information about your company, product and service. SLOGAN Write some slogan or catchy phrase for your brand. VALUE PROPOSITION
  • 4. VALUE PROPOSITION BUILDER FRAMEWORK The specific group of customer you are targeting Benefits minus costs, as perceived by the customer The product and service mix you are selling Substantiated credibility and believability of your offerings How you are offering from and better than alternatives How your offer delivers clear customer value 01 02 03 06 05 04 MARKET VALUE OFFERINGS PROOF DIFFERENTIATION BENEFITS
  • 5. COMPONENTS OF A STRONG VALUE DIFFERENTIATION VALUABLE “I want” & “I need ” DIFFERENTIATED “No alternatives are as good” SUBSTANTIATED “I trust” & “I believe” SELLER Value Proposition CUSTO MER Value Perception DECISION TO SELL DECISION TO BUY VALUE PERCEPTION GAP
  • 6. CUSTOMER VALUE MAP Poor Value Excellent Value Relative Price L O W H I G H Relative Satisfaction / Quality L O W H I G H Company 1 Company 2 Company 3 Company 4
  • 7. Product: Company: Ideal customer: Substitutes: GAIN CREATORS Describe how your products and services create customers gains GAINS Benefits customers expect, desire, or would be surprised by. PAINS Negative emotions, undesired costs, situations and risks PRODUCT & SERVICES List of products and services your value proposition is built around JOBS What specific customer segment is trying to get done Describe how your products and services eliminate customers pains, negative emotions or undesired costa and situations PAIN RELIEVERS PRODUCT CUSTOMER
  • 9. Innovation Rador • There are many different ways a firm can innovate; it helps define the innovation space according to what, who, how, and where aspects – Change what the firm offers, in line with a traditional view of new product or service innovation – Changing who the customer is represents another route that involves innovations related to customers, experiences, and value capture – Changing how you sell to customers pertains to the processes, organizations, and supply chains that a firm uses – Changing where to sell to customers comprises presence, networking, and brand innovations • Innovation Rador – Captures many different ways a firm can innovate; helps define the innovation space according to what, who, how, and where
  • 10. Offering Develop new products or services Platform Use interchangeable designs Solutions Provide a total solution Value capture Change how customers pay Experience Change customer interactions Customer Change customers to target Processes Change operating processes Organization Change firm structure Supply chain Change supply chain Presence Change where products are sold Networking Interconnections as a strength Brand Leverage the brand into new markets Changing what the firm offers Changing who the customer is Changing how to sell to customers Changing where to sell to customers Adapted from Sawhney, M., Wolcott, R.C., & Arroniz, I. (2006), “The 12 Different Ways for Companies to Innovate,” MIT Sloan Management Review, Vol. 47 (3), p. 75.
  • 11. Value Capture Customer Experience Solution Platform Brand Networking Supply Chain Organization Offering (WHAT) Process (HOW) Presence (WHERE) Customers (WHO) Starbucks
  • 12. Crafting your innovative Offering Strategy – Blue Ocean
  • 13. Concept and Definition Design and Development Validation and Production Final Audit Initial ideas New Product Stage-Gate Design Review Process for Effective Product Development
  • 14. Repositioning Strategies • An innovative offering can result from dramatically repositioning an existing offering, such as removing some features or adding others, so that the total offering appeals to a different customer segment with a “new” value proposition • The advantage of this strategy is that it generally does not require a new technology or invention, and marketers thus can to take the lead in these efforts • Red Ocean markets—thus named to reflect the metaphor of blood in the water—are very competitive and populated by “sharks” fighting over the same customers • To pursue more disruptive repositioning strategies, firms instead can seek out Blue Ocean markets, a metaphor reflecting the blue hue of the deep ocean waters that are far from land
  • 15. Red Vs. Blue Ocean Strategy 14 March 2023 TCE, Madurai 15
  • 16. The Four Actions Framework 14 March 2023 TCE, Madurai 16
  • 18. Case Study: Cirque due Soleil a new form of live entertainment
  • 19.
  • 20. What is Cirque du Soleil? Opera?
  • 21. Reflection What did Cirque du Soleil Do? 1. Which of the factors that the “circus industry” takes for granted did they eliminate? 2. Which did they reduce? 3. Which did they raise well above standard? 4. Which factors did they create that have not existed before?
  • 22. Case Study: Cirque du Soleil  No animals, no stars  Enchanting and more sophistical clowns  Retention of the symbolic and glamorous aspects of circus, such as the tent and the more breathtaking aspects, such as acrobats  Creation of a hybrid between the circus and the theatre, borrowing from Broadway shows  Original music score, driving the visual performance, lighting, and timing of the acts  Abstract and spiritual dance, an idea derived from theater and ballet  Incorporation of more comfort, sophistication, elegance and theatrical themes and plots (stories); this brought not only the richness of theatre but a whole new demographic of customers  Multiple productions, giving people a reason to come to the circus more frequently  New audiences and demographics
  • 23. Cirque du Soleil Strategy Canvas
  • 24. Case Study: Cirque du Soleil The only way to beat the competition is to stop trying to beat the competition. Cirque du Soleil created uncontested new market space that made the competition irrelevant.
  • 25. 14 March 2023 TCE, Madurai 25