Basics of Counselling, Concepts of Counselling

1. Workplace
Counselling
Counselling
Prepared by Dr.Evangeline J

2. About Counselling
Today’s fast paced corporate world, there is no organisation free of stress
Stress may arise out of workplace issues like managing deadlines, meeting
targets,lack of time to fulfill personal and family commitments
This reduces their productivity greatly and also affects their team spirit and the
overall work environment.
Hence, many companies have therefore made counselling a part of their
corporate culture

3. Why Counselling?
The present time is very uncertain(We are living in a VUCA world)
Job Opportunities are not much
Inflation is very high
Inflation is very high
Needs and expectations are increasing
Tough competition is being faced due to Globalization and entry of MNCs
It’s a matter of survival,growth and excellence in the business activities.

4. What is Counselling? Definition
“Counselling means consultation,mutual interchange of opinion, deliberating
together” - Webster’s Dictionary
“Counselling is the psychotherapeutic relationship in which an individual
receives direct help from an adviser or finds an opportunity to release negative
receives direct help from an adviser or finds an opportunity to release negative
feelings and thus clear the way for positive growth in personality”-Harriman

5. Counselling Process
Step 1 - Relationship Building
First step is very important because the client is reading the verbal and non
verbal messages and make inferences about the counselor and the counseling
situation.
situation.
Is the counselor able to empathize with the client? Does the client view the
counselor genuine?

6. Some steps for relationship building for the Counselor:
Introduce Yourself
Ensure Client is comfortable
Address the Client by name
Address the Client by name
Invite social conversation to reduce anxiety
Invite Client to describe his/her reason for coming to talk
Indicate that you are interested in the person

7. Step 2 : Problem Assessment
This step involves the collection & classification of information about the client’s
life situation and reasons for seeking counseling.
Step 3: Goal Setting
Like any other activity, counseling must have focus.
Goals are the results or outcomes that client wants to achieve at the end of
Counseling.

8. Step 4 - Intervention
There are different points of view concerning what a good counselor should do with
clients depending on the theoretical positions that the counselor subscribes to. For
example, the person-centred approach suggests that the counselor gets involved rather
than intervenes by placing emphasis on the relationship. The behavioural approach
than intervenes by placing emphasis on the relationship. The behavioural approach
attempts to initiate
Step 5: Terminating the counseling process will have to be conducted with sensitivity
with the client knowing that it will have to end.