1. Paulette H. Hicks, Executive & Business Coach
Entrepreneurial Experience
 PAULETTE HICKS, Executive & Business Coach, (2012 – Present), Miami, FL; professional coach to leaders and public figures
 SMARTTALKS Media, LLC, Founder/CEO, ‘Information & Events to Empower’, (2007 – Present), Miami, FL
 Imani Ventures, Founder /CEO, domestic and international real estate investments, 2005 – Present), Miami, FL
Corporate Experience
 Citigroup/Citibank (1977 – 2007)
Director, Global Diversity & Inclusion, Citigroup, Global Consumer Group [15 companies and 200,000 staff], New York, NY
SVP, Business Manager, Citibank, Mid-Atlantic Region, DC-MD-VA, [35 financial centers and 600+ staff]; ranked #1 of 5 US regions
VP, Area Director/ Cluster Manager, [12 financial centers], Citibank, Florida, Miami, FL; launched first Business Banking Center in region
VP, Head of Operations, Business & Professional Division, Citibank, Florida, Miami, FL; built and ran the Division Operations function
VP, Small Business Lending/ Senior Business Analyst, Citibank, Florida, Miami, FL; launched startup of Business & Professional Division
Manager, Business & Professional and High Net Worth Client Segments, Citibank, N.A., New York, created first Legal Client segment
Financial Analyst, Lower Manhattan Region - Consumer Bank, Citibank, N.A., New York
 PricewaterhouseCoopers, New York, NY (1974 – 1977), Senior Auditor
Educational Background
Graduate, Professional Coaching Certification, University of Miami, Miami, FL, an accredited International Coach Federation Program
MBA, Corporate Finance, Pace University, Lubin School, New York, NY
BA, Accounting, Florida A&M University, Sybil C. Mobley School of Business & Industry, Tallahassee, FL (Westinghouse Fellowship)
Masters Certificate, Personal Empowerment , Universal Foundation for Better Living, International New Thought Association, Miami, FL
Numerous training modules, seminars, retreats and self-study in leadership, personal growth and development.
Core Competencies and Specializations
 One on One Coaching of business leaders, public figures and centers of influence using a ‘whole brain’ approach
 Customized Group Coaching and Business Masterminds
 Destination retreats designed to enhance creativity, self-awareness, and a place for transformation

2. Paulette H. Hicks, Executive & Business Coach
I Chose Executive and Business Coaching Because…
 I believe in the innate genius and resourcefulness of all people, and I’m driven to inspire empowering solutions to a range of business and personal goals
 I am a leader, and know that leaders have greater potential for authentic connection and influence with others, which can enhance the effectiveness of
teams and the business results of the organization
 Business and self-growth are my passions and long term success as a leader in any enterprise requires a balance of modern business principles with
conscious personal development
 My executive experience in business and demonstrated people skills enable me to be a credible, objective partner and sounding board
My Clients Appreciate Me For…
 Creating a safe space for them to think through complex issues, engaging both their strategic and analytical strengths with their intuitive and conceptual
abilities
 Demonstrating the skill to help them get beneath the surface of challenges as they uncover and address causes vs symptoms
 Being willing to ‘speak truth to power’ standing as witness to their greatness in leading through rapid changes and increased scrutiny while avoiding the
pitfalls of hubris or ego
 Co-creating a trusted partnership where real sustainable results are achieved and new learning is integrated and modeled
I Get Satisfaction From…
 Seeing clients accomplish business and personal breakthroughs
 Helping create ‘win-win’ solutions for all
 Clients’ increased confidence, fulfillment and joy in achieving stretch goals, while maintaining balance in their lives
 Aiding businesses, organizations, and their leaders avoid blind spots and maximize their performance and potential
My Clients Say…
“Paulette is truly gifted in shining a light on your present power and holding the vision for your untapped potential.”
“If you’re serious about moving your life and business forward in a refreshingly authentic way, then I wholeheartedly recommend working with Paulette.”
“Paulette helped my business partner and I to identify areas in our partnership that were lacking communication, organization, and accountability, we were then
able to develop plans that worked for both of us.”
“I really felt taken care of by Coach Paulette. She brilliantly took me from point A to point Z with care, attention and intention using precision questioning and
(some) answers that allowed me to discover that I could achieve my dream of taking my products and services to market with freedom and ease.”