1. Evan Stone
Mobile: 919-432-9800
Email: Evanmstn@gmail.com
OBJECTIVE
Accomplishedcustomersupportprofessional withproventrackrecordof communication, q
ualityassurance,andanalytics.Strengthsare inbusinessacumen,drive forresults,self-knowled
ge, problem solving, learning on the fly, and intellectual horsepower.
EXPERIENCE
Wireless Team Member, Target Mobile/MarketSource, Morrisville, NC — 2015 - 2016
❖ Activated phones and tablets on the ATT, Sprint, and Verizon carrier networks.
❖ Assisted multiple locations when short-handed.
❖ Checkedinnewshipments,cataloguedinventory,andcreatedtrade-inshipmentsformultiple
locations.
Sales and Membership Associate, BJ’s Wholesale Club, Raleigh, NC — 2014 - 2015
❖ Utilized my interpersonal and arithmetic skills to provide top customer service.
❖ Primary trainer for new specialists in checkout process and membership services.
❖ Relied upon as a mentor to store on member services.
Sales and Membership Associate, Sam’s Club, Mooresville, NC — 2013 - 2014
❖ Applied membership sales training to schedule and organize membership satellite drives
❖ Employed interpersonal skills and training to assist in the opening of the Rock Hill, SC club
❖ Exercisedsalesandregistertrainingtoparticipateinthe grandopeningof the Mooresville, NC
club
Data Entry Clerk, Family Central Inc, North Lauderdale — 2013 - 2014
❖ Designed informational packets for clientele
❖ Maintained and developed spreadsheets for each child care provider.
❖ Organized documents and files in office and storage room

2. KEY SKILLS
Customer Service | Technical learning | Microsoft Office | Team Building
Business Acumen | Organizational Agility | Presentation | Quality and Assurance
REFERENCES
❖ Debbie Garton
Previous Employer
Contact: (704) 657-1199
❖ Erinanne Clark
Manager (BJ’s Wholesale Club #123)
Contact: (919) 806-5000 ex. “0”
❖ Amy Ungor
Manager (Family Central Inc.)
Contact: (954)232-9934