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An Introduction to
Wikipedia for
Marketers
David King
Owner and Wikipedian, Ethical Wiki
Your Presenter
• ~38,000 edits over 7 years
• >30% of Wikipedia’s best
company articles
• Consultant for brands, people,
non-profits and more
Agenda
• Why Wikipedia
• Why not Wikipedia
• Our approach
Why Wikipedia
• Top 10 in 96% of searches
• Top result in 56% of searches
• More educated readers than Twitter and
LinkedIn combined
• Have you used Wikipedia?
Why Wikipedia
*Based on more than 2,500 articles
High, 2%
Mid,
13%
Low,
85%
Quality
Top, 2%
High,
8%
Mid,
23%
Low,
67%
Importance
Why Not
*Based on more than 2,500 articles
Bias,
15%
Other,
14%
Quality,
16%
Outdated, 4%
Citations,
51%
Problems
Why Not
Good faith Conflict of
Interest
Useful edits
*Based on more than 100 assessments provided by Ethical Wiki
Why Not
• PR agencies
• The Vatican
• The Mormon Church
• Amnesty International
• The FBI
• The Church of Scientology
• Exxon
• Microsoft
• Apple
• Coca-Cola
• Disney
• Wal-Mart
• The Guardian
• Nestle
• Pepsi
• Diebold
• The CIA
• Anheuser-Busch
• ChevronTexaco
• Dell Computers
• MySpace
• EA Games
• Fox News
• Sony
• British Petroleum
Ethics
Legal
Wikipedia policy
Principles
Our Approach
• Bias and
misinformation run
unchecked
• Quality of Wikipedia
pages remain low
Hands-off
• Requires patience and
expertise
• Offers a safer
approach for
improvements
Talk page
strategies
• Risk of vengeful
editing from angry
Wikipedians
• Risk of media
exposure
Anonymous
Direct editing
Content
• Sources
• Notability
• Neutrality
• Misc
• Common pitfalls
• Images
The end
Questions?

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An Introduction to Wikipedia for Marketers

  • 1. An Introduction to Wikipedia for Marketers David King Owner and Wikipedian, Ethical Wiki
  • 2. Your Presenter • ~38,000 edits over 7 years • >30% of Wikipedia’s best company articles • Consultant for brands, people, non-profits and more
  • 3. Agenda • Why Wikipedia • Why not Wikipedia • Our approach
  • 4. Why Wikipedia • Top 10 in 96% of searches • Top result in 56% of searches • More educated readers than Twitter and LinkedIn combined • Have you used Wikipedia?
  • 5. Why Wikipedia *Based on more than 2,500 articles High, 2% Mid, 13% Low, 85% Quality Top, 2% High, 8% Mid, 23% Low, 67% Importance
  • 6. Why Not *Based on more than 2,500 articles Bias, 15% Other, 14% Quality, 16% Outdated, 4% Citations, 51% Problems
  • 7. Why Not Good faith Conflict of Interest Useful edits *Based on more than 100 assessments provided by Ethical Wiki
  • 8. Why Not • PR agencies • The Vatican • The Mormon Church • Amnesty International • The FBI • The Church of Scientology • Exxon • Microsoft • Apple • Coca-Cola • Disney • Wal-Mart • The Guardian • Nestle • Pepsi • Diebold • The CIA • Anheuser-Busch • ChevronTexaco • Dell Computers • MySpace • EA Games • Fox News • Sony • British Petroleum
  • 10. Our Approach • Bias and misinformation run unchecked • Quality of Wikipedia pages remain low Hands-off • Requires patience and expertise • Offers a safer approach for improvements Talk page strategies • Risk of vengeful editing from angry Wikipedians • Risk of media exposure Anonymous Direct editing
  • 11. Content • Sources • Notability • Neutrality • Misc • Common pitfalls • Images

Editor's Notes

  1. 96% is based on 600 random articles in an analysis by Virante 56% is based on 1,000 searches done by SEO firm Intelligent Positioning Educated readers based on data from the Pew Internet & American Life Project
  2. Based on Wikipedia’s own assessments of more than 2,500 Wikipedia articles. Data collected using screen-scraping software.
  3. Based on Wikipedia’s own assessments of more than 2,500 Wikipedia articles. Data collected using screen-scraping software.
  4. Based on more than 100 assessments provided by Ethical Wiki in 2013. “Conflict of interest” is a measure of how many potential clients had objectives that could be achieved while following Wikipedia’s rules.
  5. A partial list of some of the organizations embarrassed publicly for inappropriate editing on Wikipedia.
  6. Federal Trade Commission’s disclosure laws (255.5) Wikipedia’s policies for editors with a conflict of interest Wikipedia’s philosophy for neutrality and good-faith
  7. Ethical Wiki takes the Talk Page strategies approach for projects we accept.