This presentation is broken up into three sections. Why you should participate on Wikipedia as a marketer, why you should not, and ethical approaches to the site. It's packed with insightful data on the quality of company articles and how often your marketing objectives are aligned with Wikipedia's rules. Please contact me at dking@ethicalwiki.com about presenting this as a workshop, training presentation or speaking opportunity.
4. Why Wikipedia
• Top 10 in 96% of searches
• Top result in 56% of searches
• More educated readers than Twitter and
LinkedIn combined
• Have you used Wikipedia?
5. Why Wikipedia
*Based on more than 2,500 articles
High, 2%
Mid,
13%
Low,
85%
Quality
Top, 2%
High,
8%
Mid,
23%
Low,
67%
Importance
6. Why Not
*Based on more than 2,500 articles
Bias,
15%
Other,
14%
Quality,
16%
Outdated, 4%
Citations,
51%
Problems
7. Why Not
Good faith Conflict of
Interest
Useful edits
*Based on more than 100 assessments provided by Ethical Wiki
8. Why Not
• PR agencies
• The Vatican
• The Mormon Church
• Amnesty International
• The FBI
• The Church of Scientology
• Exxon
• Microsoft
• Apple
• Coca-Cola
• Disney
• Wal-Mart
• The Guardian
• Nestle
• Pepsi
• Diebold
• The CIA
• Anheuser-Busch
• ChevronTexaco
• Dell Computers
• MySpace
• EA Games
• Fox News
• Sony
• British Petroleum
10. Our Approach
• Bias and
misinformation run
unchecked
• Quality of Wikipedia
pages remain low
Hands-off
• Requires patience and
expertise
• Offers a safer
approach for
improvements
Talk page
strategies
• Risk of vengeful
editing from angry
Wikipedians
• Risk of media
exposure
Anonymous
Direct editing
96% is based on 600 random articles in an analysis by Virante
56% is based on 1,000 searches done by SEO firm Intelligent Positioning
Educated readers based on data from the Pew Internet & American Life Project
Based on Wikipedia’s own assessments of more than 2,500 Wikipedia articles. Data collected using screen-scraping software.
Based on Wikipedia’s own assessments of more than 2,500 Wikipedia articles. Data collected using screen-scraping software.
Based on more than 100 assessments provided by Ethical Wiki in 2013. “Conflict of interest” is a measure of how many potential clients had objectives that could be achieved while following Wikipedia’s rules.
A partial list of some of the organizations embarrassed publicly for inappropriate editing on Wikipedia.
Federal Trade Commission’s disclosure laws (255.5)
Wikipedia’s policies for editors with a conflict of interest
Wikipedia’s philosophy for neutrality and good-faith
Ethical Wiki takes the Talk Page strategies approach for projects we accept.