1. Erica Ostojic ericaostojic@hotmail.com
EDUCATION
April 2008 OFFICE ADMINISTRATION – EXECUTIVE – GRADUATE
Lambton College, Sarnia, ON
April 2003 CREATIVE PHOTOGRAPHY – GRADUATE
Humber College, Etobicoke, ON
SKILLS & QUALIFICATIONS
 Above average computer skills: Windows 7, Word, Excel,
PowerPoint, Access, Photoshop, Datatel and Web Advisor
 Excellent problem solving skills and ability to take initiative
 Strong dedication to provide superior customer service
 Efficient in a fast paced environment
 Handles confidential material with tact and diplomacy
EXPERIENCE
2007 – Present Administrative Assistant
School College Work Initiative
 Assists the Manager in the development of the annual school and
operational budget
 Tracks and applies the proper account numbers to all expenses
 Provides information and conducts tours for School Board partners,
parents, and students
 Maintains and updates course materials, including textbooks and
course outlines
 Manages all employee and faculty contracts
 Creates the schedule for each semester based on the Ministry
approved seat funding and compiles and send teaching space
information to Scheduling
 Coordinates meetings and other special events run by the
department and handles all details pertaining to these events
 Provides front line customer support to students, Board partners,
and College personnel for the SCWI department
2007 – 2008 Office Administration – Executive Student Ambassador
Lambton College Marketing Department
 Represented Lambton College in a professional manner
 Assisted in executing and maintaining events put on for the public
 Informed visitors and responded to inquiries about the College

2. ERICA OSTOJIC ericaostojic@hotmail.com
2006 – 2008 Office Assistant
Lambton College Registrar’s Office
 Performed various tasks for Registration Officers such as file
management, handling mail, and customer service
 Used computer for inputting data on customer database software
 Adhered to confidentiality policies
 Followed specific office procedures
2004 – Present Photographer – Sole Proprietor
Kirkman Photography
 Photographs families, couples, children, and special events,
specializing in weddings
 Handles all communication with current and potential clients,
focusing on excellent personalized customer service
 Deals with various clients while making independent decisions in
high stress situations
 Conducts all interactions with complete professionalism at all times