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Sutter
1. 2200 River Plaza Drive
Sacramento, CA 95833
June 9, 2015
The following information for Sutter Health and Affiliates (the “Presentation”) will be shared by Sutter
Health’s President and Chief Operating Officer, Sarah Krevans, along with Jeff Sprague, Senior Vice
President and Chief Financial Officer of Sutter Health, and Don Wreden, M.D., Senior Vice President,
Patient Experience of Sutter Health at the Citi Non-Profit Health Care Investor Conference on June 11 and
12, 2015, in New York City.
The filing of this information does not constitute or imply any representation (i) that all of the information
provided herein is material to investors, (ii) regarding any other financial, operating or other information
about Sutter Health, the Obligated Group Members or any related bonds (the “Bonds”), (iii) that no
changes, circumstances or events have occurred since the end of the fiscal year to which this information
relates, or any other date specified with respect to any of the information contained in the following, or that
no other information exists, which may have a bearing on the security for the Bonds, or an investor’s
decision to buy, sell, or hold the Bonds or (iv) that Sutter Health is obligated to, or plans to, update or
revise the information that is presented. The information has been obtained from sources which are
believed to be reliable, but such information is not guaranteed as to accuracy or completeness. No
statement in the following information should be construed as a prediction or representation about future
financial performance of Sutter Health or any Obligated Group Member.
Should you have questions, please contact the Sutter Health Finance support staff at (916) 286-6557.
{00678639 v.1}
2. Sixteenth Annual Not-for-Profit
Health Care Investor Conference
Sutter Health
June, 2015
Unless otherwise noted, the financial information related to fiscal year
2014 contained in this presentation has been obtained from Sutter
Health Audited Financial Statements
3. Certain statements in this presentation constitute “forward-looking
statements.” Such statements generally are identifiable by the terminology used,
such as “plan,” “expect,” “estimate,” “budget” or other similar words. The
achievement of certain results or other expectations contained in such forward-
looking statements involve known and unknown risks, uncertainties and other
factors, some of which are beyond Sutter Health’s control, that may cause actual
results, performance or achievements described to be materially different from any
future results, performance or achievements expressed or implied by such forward-
looking statements. You are cautioned not to place undue reliance on forward-
looking statements that reflect management's view only as of the date of this
presentation or as of such earlier date as indicated. All forward-looking statements
included in this presentation and all subsequent forward-looking statements
attributable to Sutter Health or persons acting on Sutter Health’s behalf are
expressly qualified in their entirety by these cautionary statements. The information
contained in this presentation speaks only as of the date stated, or if no date is
stated, as of the date of this presentation. Sutter Health is not under any obligations
and does not intend to issue any updates or revisions to those forward-looking
statements if, or when, its expectations or events, conditions or circumstances on
which such statements are based occur or fail to occur, except as required by law.
2
Caution regarding forward-looking statements
5. Sutter is nationally significant
Broad Reach
Largest contiguous not-for-profit health system in the US
Diverse Patients
100+ languages
Serving some of the richest and poorest areas in the nation
National Health Impact
1 in 100 Americans receives care at Sutter
Economic Contributor
Among the largest US employers
Community impact
$3M of charity care provided every week
6. Sutter Health system snapshot (2014)
5
Bay Area
Operating
Unit
Valley Area
Operating
Unit
Physicians (members of Sutter Medical
Network)
5,000
Network and affiliate employees 49,381
Licensed acute care beds 4,321
2014 by Numbers
Births 35,463
Discharges 190,054
Outpatient visits 11,121,733
Operations of most Sutter Health affiliates recently
consolidated from five regions into two distinct Northern
California geographic operating units. It is anticipated that
the legal consolidation of these Sutter Health affiliates will
be complete by Fiscal Year ending 2017
Sutter Health Facts at a Glance
*Not shown on map:
- Sutter Coast Hospital (Crescent City, CA)
- Kahi Mohala Behavioral Health Hospital (Ewa Beach, HI)
8. Business Segments
• Acute Hospital
– Focusing on high quality, affordable care
• Medical Foundations
– Focusing on growth, affordable care
• Other Providers Growing Rapidly
– Sutter Care at Home
– Ambulatory Surgery Center Joint Ventures
– System Lab
• Additional Diversification Investments
7 Confidential
9. One Sutter
Focus on continued operational excellence
Focus on the market, and enhance our
presence
Focus on the holistic patient experience
Focus on the future – innovation and
growth
14. R
S
Hospital
Ambulatory
Surgery Center
R
Sutter
Rehabilitation
Institute
Care Center
Valley Area Snapshot (2014)
12 Counties
Population: 4.4M
Square Miles: 13,800
Med Group Physicians: 1,040
Independent Physicians: 864
Foundation Patient Visits: 5.4M
Employees: 17k
Acute Facilities: 11
ASCs: 13
Licensed Beds: 1,855+
Inpatient Discharges: 87k
Care Centers: 107
Gross Patient Rev: $11,737M
Net Operating Rev: $3,819M
Operating Expense: $3,559M
Operating Income: $260M
EBITDA: $457M
Operations of most Sutter Health
affiliates recently consolidated from
five regions into two distinct
Northern California geographic
operating units. It is anticipated that
the legal consolidation of these
Sutter Health affiliates will be
complete by Fiscal Year ending 2017
15. Bay Area Snaphot (2014)
Counties: 8
Population: 7.2M
Square Miles: 5,781
Med Group Physicians: 1,921
Independent Physicians: 1,704
Foundation Patient Visits: 5.5M
Employees: 19,927
Acute Facilities: 16
ASCs: 16
Licensed Beds: 2,250+
Inpatient Discharges: 101K
Care Centers: 147
Gross Patient Rev: $14,920M
Net Operating Rev: $5,856M
Operating Expense: $5,497M
Operating Income: $359M
EBITDA: $751M
S
Bay Area
Hospital
Ambulatory
Surgery Center
Care Center
Outreach
Center
Operations of most Sutter Health
affiliates recently consolidated from
five regions into two distinct
Northern California geographic
operating units. It is anticipated that
the legal consolidation of these
Sutter Health affiliates will be
complete by Fiscal Year ending 2017
18. …Celebrating AIM
(Advanced Illness Management)
Within 90 days of entering the program, AIM patients experience:
56% reduction in hospital stays
19% reduction in ER visits
59% reduction in time spent in ICU
21. Cash Flow Diversification
20
2013 2014
Confidential
($100)
$0
$100
$200
$300
$400
$500
$600
$700
$800
$900
$1,000
Hospitals Medical
Foundations
Surgicenters Health Plan Other Ops Investment
Income
Retirement
Plans
Diversified portfolio of non correlated assets supports expectation of a steady source
of cash flow to continue to invest in transformation, EHR and retirement plans
26. 0.0%
1.5%
3.0%
4.5%
6.0%
7.5%
9.0%
10.5%
12.0%
13.5%
15.0%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Operating Cash Flow Margin
Source: Audited Financial Statements
2005 - 2010 adjusted to reflect FASB ASU No. 2011-07, Healthcare Entities Topic 954
25
Impact on operating cash flow margin -2.1% in 2013 from cost of investments that must be expensed due to GAAP
Confidential
Transformation Investments and Strong Operations
are Favorably Impacting Operating Cash Flows
*
*
27. 0.0%
1.2%
2.4%
3.6%
4.8%
6.0%
7.2%
8.4%
9.6%
10.8%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Net Income Margin
Source: Audited Financial Statements
2005 - 2010 adjusted to reflect FASB ASU No. 2011-07, Healthcare Entities Topic 954
26
Even during periods of financial market
distress (2008) and heavy transformation
investment (2013) net margins still
exceeded 2%
Confidential
Impact on operating cash flow margin -2.1% in 2013 from cost of investments that must be expensed due to GAAP
*
30. Medical Foundation Transparency and Affordability
29
Confidential
• Website posting-Consumer Facing Basket of
Service
~200 services – anticipate posting January 2016
• Patient Interactive Tool
Self service web application allowing patients with
My Health Online to determine the total allowed
amount and patient responsibility (anticipate
implementation in early 2016)
31. 30
Balance Sheet Strike Zone
Continued focus on a rational capital plan that matches the performance from
operations is having the desired outcome on our balance sheet
Confidential
22%
24%
26%
28%
30%
32%
34%
36%
38%
40%
42%
130
145
160
175
190
205
220
235
250
265
280
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
UnrestrictedSystemDebtLeverage
TotalDaysCash
Total Days Cash and System Debt Leverage
Total Days Cash Unrestricted System Debt Leverage
32. 31
Permanent Capital Base
No Puttable Debt, No Swaps
Confidential
$0
$1,250
$2,500
$3,750
$5,000
$6,250
$7,500
$8,750
$10,000
$11,250
$12,500
$13,750
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
inMillions
Capital (Long Term Debt + Net Assets)
Net Assets Fixed Debt Variable Debt Line of Credit
Source: Audited Financial Statements
33. A strong pension plan is highly valued by employees
32
Keeping the Pension Plan Fully Funded
Keeps the Cost Manageable
$0
$100
$200
$300
$400
$500
$600
600
800
1,000
1,200
1,400
1,600
1,800
2,000
2,200
S&P500
Major Funding inDown Markets
Biasto Buy Low Produces Stronger Returns
Funding S&P500
34. 2014 Highlights
$ in Millions
• Profit & Loss
– Operating income $419
– Income attributable to Sutter $402
• Infrastructure Investments
– Capital expenditures $983
– Healthcare diversification investments $55
– Operations investments
• Balance Sheet
– Net assets $8.0 billion
– Cash and investments $4.9 billion
– 198 total days on hand (170 days unrestricted)
33
38. ICU IV Liberation
Improvement Process
Interprofessional Team Development eICU Telemedicine data collection
Interprofessional Rounding
A- Awake
B-Breathing
C-Coordination
D-Delirium
E-Exercise
F-Family
Results
39. ICU Liberation
Improving Patient Outcomes
• ICU acquired delirium
• ICU and hospital length of stay
• 1.11 ventilator day reduction
• ICU and 6-month mortality post discharge
40. Variation Reduction: Doctors agree to
avoid ordering labs as “Repeat Daily”
39
47% 35%
September 2014:
40 doctors meet and
review differences
Impact in one hospital:
2,964 blood draws avoided
$95,000 saved
41. How did Sutter Hospitals perform
compared to other hospitals nationally?
Source: http://www.hospitalsafetyscore.org/media/file/ExplanationofSafetyScoreGrades_April2015.pdf
and www.hospitalsafetyscore.org
0%
10%
20%
30%
40%
50%
60%
70%
A B C D F
Percent of All Hospitals
Percent of Sutter Hospitals
Better Worse