Currently Unemployed and looking for an Opportunity. Contact me with any relevant information please!

1. Eric Lake
417.291.2087
e_lake11@hotmail.com
2550 S. Minnesota Ave., Joplin, MO 64804
ACCOUNT MANAGER – LaborMAX Staffing Services
June 2016 – January 2017
 Discover clients’ business needs and find appropriate workers they request.
 Conduct reviews of existing accounts daily and follow up.
 Target potential leads and contact them to try and earn their business.
 Recommend changes in operations documentation and strategies.
 Create and maintain new business quotes.
 Prepare relevant documentation Maintain existing clients.
GENERAL MANAGER – Wendy’s, Inc.
June 2015 – June 2016
 Extensive profit/loss experience in labor cost control, portion control and inventory control, as
well as end of the month, weekly and daily transaction reporting.
 Developed outstanding working relationships with food and beverage vendors through courteous
and respectful actions.
 Responsible for cultivating a long term, stable staff with team player philosophies; overseeing
their initial and ongoing training, as well as maintaining accurate and up to date employee files.
 Proficient in MS Word, MS Excel, etc.; as well as inventory control programs.
ASST. GENERAL MANAGER – Applebee’s Neighborhood Bar & Grill
March 2010 – June 2015
 Manage and schedule 65 associates, including kitchen staff, hourly managers and food
expeditors; oversee up to 25 associates per shift, including up to 9 kitchen team members in a
215-seat restaurant.
 Recognized for perfect scores on Eco-sure food safety inspections and led company in food cost
and profit/loss.
 Implemented programs to strengthen kitchen knowledge and culinary techniques.
 Established project control procedures such as project forecasts and cash flow projections.
SHIPPING & RECEIVING MANAGER – Power Flame, Inc.
June 2009 –2010
 Delegated responsibilities to other employees in the shipping department.
 Evaluated March orders and verified that the orders were sent to correct distributors.
 Inspection of products to ensure quality.
 Established operational objectives and work plans and delegated assignments to subordinate
managers.
Pittsburg State University – Pittsburg, KS August 2010 - December 2012
 Studies: Bachelors Construction Management w/ Emphasis on Mathematics & Minor in Graphic Design
Missouri Southern State University – Joplin, MO August 2009 - May 2010
 Studies: Bachelors Industrial Engineering w/ Emphasis on Graphic Design & Minor in AutoCAD
Labette Community College – Parsons, KS August 2007 - May 2009
 Studies: Associates in General Studies

2. Microsoft Office (10+ years), Apple Manager Software (5 years), Apple ONE Software (6 years), P&L
Management (6 years), Cost Control (5 years), Sales (8 years), Management (8 years), Leadership Training
& Development (10+ years), Account Management (7 years), AutoCAD (2 years), Money Handling (10+ years),
Budgeting (8 years), Billing (7 years), General Management (5 years), Assembler (4 years), Customer
Service (10+ years), Knowledge Management (6 years), Operations Management (6 years), Strategic
Planning (10+ years), Recruiting (8 years), Marketing (8 years), Inventory Management (10+ years),
Inventory Control (10+ years), Coaching (10+ years), Forecasting (8 years), Business Development (4
years), Employee Relations (8 years)
National Restaurant Association:
 ServSafe - November 2014 to November 2019
 TABC - July 2015 to July 2025
 OSHA 10 Certification - May 2007 to Present
 President 2007-2009 of SKILLS while attending Labette Community College.
 Staffing Complete Software (Payroll & Scheduling program).
 MS Word, MS Excel, and MS PowerPoint.
Daniel Dickerson - General Manager of Redbrick Pizza
Phone No.: 417-317-0957
Sonny O’Connell – Plant Manager at Power Flame, Inc.
Phone No.: 620-423-5776
Kevin Raven - Area Director of Applebee's
Phone No.: 913-620-6500
Doug Martin – General Manager of Applebee’s
Phone No.: 417-496-5066