How to solve conflict management an organaization

1. ORGANIZATION CONFLICT
MANAGEMENT
Sunflower

2. CONFLICT MANAGEMENT

3. A serious disagreement or argument, typically a protracted one.
CONTINUE…

4. No Reservations and Zero Vacancies
Loud Guests
Room Woes
Annoyance With Staff
THE CONFLICT BETWEEN MANAGER AND EMPLOYEE IN DHAKA
REGENCY HOTEL

5. Conflict is an inevitable and healthy part of life. Each person has a different
set of values and beliefs that colors his or her perceptions of the world. Each
person also has a different set of goals, wants, and needs. At work, each
person may have a different opinion about what needs to be done to solve a
problem.
CONFLICT RESOLUTION

6. Ineffective Ways to Deal with Conflict
Effective Conflict Resolution
Conflict resolution process
Create an effective atmosphere
Clarify perceptions
Focus on individual and shared needs
RESOLUTION CONFLICT BETWEEN MANAGER AND EMPLOYEE

7. Take a positive approach
Generate options
Develop a list of stepping stones to action
Make mutual benefit agreement
Part on good terms
CONTINUE

8. Create an effective atmosphere
Clarify perceptions
Focus on individual and shared needs
Take a positive approach
CONTINUE

9. Generate options
Develop stepping stones to action
Make mutual benefit agreements
CONTINUE

10. Diffusing anger
Recognizing when to move to problem solving
Problem solving
Knowing the boundaries of authority
SKILL TO SOLVE THE CONFLICT PROBLEM

11. Finally, one of the most challenging situations for many managers, restaurant
and otherwise, is responding to emotional outbursts at work. While we may be
used to dealing with emotions in our personal lives, it can be jarring to handle
in a professional context.
OVERREACT TO EMOTION

12. HAVE A NICE DAY 