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Engaging the Hearts
and Minds of Graduates
AGR Development Conference
13 March 2013
Nicky Garcea and Vernon Bryce
In Partnership with Engage Group
Capp
Capp is a strengths-based assessment,
product and platform business.
30,000 SST
completions in
2012
Founded
2005
Products and
Solutions used
in 120+
countries
800
Accredited
test users
Working
with
200+
Organisations
70,000
Realise2
users
30,000
2013 =
candidates
screened for
strengths
Capp Clients
1. Culture Shaping
Strengths Transform
Engagement Matters
Today
1. The engagement honeymoon
2. Drivers of graduate engagement
3. Sustaining graduate engagement
The ‘Honeymoon’ Effect
73%
51%
39%
46%
55%
78%
55%
43%
54%
61%
Less than 1 year
1 to less than 3 years
3 years to less than 6 years
6 to less than 10 years
More then 10 years
All employees Graduates
[Source: Engage Global Benchmark Survey, November 2013]
% fully engaged:
Top 10 Drivers of Engagement
Boomers
• Recognition
• Communications
• Culture and values
• Empowerment
• Reward
• Work-life balance
• Customer focus
• Working
environment
• Job security
• Career
opportunities
Generation X
• Recognition
• Communications
• Empowerment
• Culture and values
• Working
environment
• Line of sight
• Career
opportunities
• Line management
• Reward
• Job security
Generation Y
• Recognition
• Communications
• Working
environment
• Career
opportunities
• Organisational
reputation
• Performance
management
• Teamwork
• Open and honest
leadership
• Line management
• Line of sight
Graduates
• Recognition
• Organisational
reputation
• Empowerment
• Communications
• Career opportunities
• Working environment
• Open and honest
leadership
• Line of sight
• Culture and values
• Performance
management
[Source: Engage Global Benchmark Survey, November 2013]
Current Graduate Issues
4 in 5 want regular feedback from their manager
7 in 10 want “me time” at work
9 in 10 believe they deserve their “dream job”
1 in 2 would rather have no job than have a job they hate
3 in 5 feel they will switch jobs in less than 5 years
[Source: Engage Global Benchmark Survey, November 2013]
1 in 3 prefer recognition from their manager/ peers or
a promotion over higher pay
What can we do?
• Create realistic and relevant engagement throughout
recruitment
• Align assessment output to in-role management
• Person-centred on-boarding
• Strengths-based line management
• Strengths and engagement focused development
Pre-engage Re-engage
www.realise2.com
Strengths and Engagement
on Campus
Intuitive
CMS
Personalised
Content
Instant preview
& update
Detailed MI Multi-group
management
Responsive
Document
Library
Check Lists Messaging &
Networking
system
Events &
Calendar
Quick
set-up time
Secure Core updates
(saas)
Bolt on modules Video Guides
…a personalised & interactive
online portal to support
communication between
businesses and individuals.
Nestlé Strengths-based feedback report
As recruiters and developers of early
career employees how can we reduce
the honeymoon effect?
www.realise2.com
Realise2 4M Model of Development
Marshal:
Moderate:Minimise:
Maximise:
The employability and recruitment platform
www.jobmi.com
What is the smallest thing that you
can do to make the biggest
difference to increase engagement
of graduates?
Share with us:
nicky.garcea@capp.co
Thank you, questions, keep in touch 
Nicky Garcea (CPsychol)
Chief Customer Officer
Capp
+44 (0) 2476 323 363
nicky.garcea@capp.co
Vernon Bryce (CPsychol)
Chief Commercial Officer
Capp
vernon.bryce@capp.co
Dr Andy Brown CEO
Engage
+44 (0)7776 143 854
andy.brown@engagegroup.co.uk
www.capp.co
www.jobmi.com
www.realise2.com
www.engagegroup.co.uk

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DC14 7. Engaging the hearts and minds of graduates (Capp)

  • 1. Engaging the Hearts and Minds of Graduates AGR Development Conference 13 March 2013 Nicky Garcea and Vernon Bryce In Partnership with Engage Group
  • 2. Capp Capp is a strengths-based assessment, product and platform business. 30,000 SST completions in 2012 Founded 2005 Products and Solutions used in 120+ countries 800 Accredited test users Working with 200+ Organisations 70,000 Realise2 users 30,000 2013 = candidates screened for strengths
  • 5. Today 1. The engagement honeymoon 2. Drivers of graduate engagement 3. Sustaining graduate engagement
  • 6. The ‘Honeymoon’ Effect 73% 51% 39% 46% 55% 78% 55% 43% 54% 61% Less than 1 year 1 to less than 3 years 3 years to less than 6 years 6 to less than 10 years More then 10 years All employees Graduates [Source: Engage Global Benchmark Survey, November 2013] % fully engaged:
  • 7. Top 10 Drivers of Engagement Boomers • Recognition • Communications • Culture and values • Empowerment • Reward • Work-life balance • Customer focus • Working environment • Job security • Career opportunities Generation X • Recognition • Communications • Empowerment • Culture and values • Working environment • Line of sight • Career opportunities • Line management • Reward • Job security Generation Y • Recognition • Communications • Working environment • Career opportunities • Organisational reputation • Performance management • Teamwork • Open and honest leadership • Line management • Line of sight Graduates • Recognition • Organisational reputation • Empowerment • Communications • Career opportunities • Working environment • Open and honest leadership • Line of sight • Culture and values • Performance management [Source: Engage Global Benchmark Survey, November 2013]
  • 8. Current Graduate Issues 4 in 5 want regular feedback from their manager 7 in 10 want “me time” at work 9 in 10 believe they deserve their “dream job” 1 in 2 would rather have no job than have a job they hate 3 in 5 feel they will switch jobs in less than 5 years [Source: Engage Global Benchmark Survey, November 2013] 1 in 3 prefer recognition from their manager/ peers or a promotion over higher pay
  • 9. What can we do? • Create realistic and relevant engagement throughout recruitment • Align assessment output to in-role management • Person-centred on-boarding • Strengths-based line management • Strengths and engagement focused development Pre-engage Re-engage
  • 11.
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  • 14. Intuitive CMS Personalised Content Instant preview & update Detailed MI Multi-group management Responsive Document Library Check Lists Messaging & Networking system Events & Calendar Quick set-up time Secure Core updates (saas) Bolt on modules Video Guides …a personalised & interactive online portal to support communication between businesses and individuals.
  • 16. As recruiters and developers of early career employees how can we reduce the honeymoon effect?
  • 17. www.realise2.com Realise2 4M Model of Development Marshal: Moderate:Minimise: Maximise:
  • 18. The employability and recruitment platform www.jobmi.com
  • 19. What is the smallest thing that you can do to make the biggest difference to increase engagement of graduates? Share with us: nicky.garcea@capp.co
  • 20. Thank you, questions, keep in touch  Nicky Garcea (CPsychol) Chief Customer Officer Capp +44 (0) 2476 323 363 nicky.garcea@capp.co Vernon Bryce (CPsychol) Chief Commercial Officer Capp vernon.bryce@capp.co Dr Andy Brown CEO Engage +44 (0)7776 143 854 andy.brown@engagegroup.co.uk www.capp.co www.jobmi.com www.realise2.com www.engagegroup.co.uk