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Facebook Marketing

The science of building and managing campaigns.

Emily Lai
About
—  From Portland, Oregon
—  Started backpacking SE
Asia in May
—  In digital marketing for
two years
—  Worked for an agency
called Logical Position
What are Facebook Ads?
Google Ads
•  Target by keyword
searches
•  Generally text based
•  Pay-per-click
Facebook Ads
•  Target by demographics
and interests
•  Visual based
•  Pay per impression
Push marketing
Pull marketing
How does Facebook know?

Settings > Ad preferences
Every click,
engagement,
and pause
is logged.
How does Facebook know?
The Facebook Pixel
Base Pixel code:
•  PageView: fires on any
website page
Pixel events:
•  ViewContent
•  AddToCart
•  Purchase
•  Lead
•  CompleteRegistration
Elements of a Campaign
— Campaign: test objectives
— Ad set: test audiences
— Ad: test creatives
Elements of a Campaign
Objectives
•  Conversions (the main one):
optimizes for any Pixel event
•  Catalog sales: shows me any
Osprey bag I viewed
•  Reach: shows to ANYONE in that
audience (test on small
remarketing audiences)
An effective campaign comes
down to:
— Audience targeting
— Creative (the ad)
— Ad copy
— Images and video
— Landing page experience
Audiences and Targeting
1. Custom audiences
•  Website traffic (from Pixel)
•  Uploaded email lists
•  Engagement
3. Saved audiences
•  Interest and demographic based
•  Can include/exclude custom
audiences
2. Lookalike audiences
•  Find new prospects on Facebook
similar to your existing audiences
Tips for Audience Creation
—  Capitalize off audiences
at the bottom of the
funnel
—  Post engagers
—  Video viewers
—  Past purchasers
—  Page visitors
—  Cart abandoners
—  Utilize lookalikes
Tips for Audience Creation
—  When creating saved
audiences, think about
exclusions too
—  Think proxies: brands,
magazines, podcasts, idols,
associations, etc.
—  Test larger audiences
upfront (1-5 million*)
—  Test, test, and test some
more
Tips for Creative
—  Use page post IDs across ad sets
—  Test different formats (Images and
video)
—  Use Facebook’s 20% rule checker
Copywriting:
—  Test long-form copy against short-
form
—  Ask questions
—  Disapproval? Try using less “you’s”
Putting it All Together
Ad/creative Landing page / product page
Putting it All Together
Optimizing Campaigns
Looking at data: start from bottom of funnel up.
1.  Conversions/cost per conversion (CPA)
2.  ROAS (return on ad spend)
3.  Add to carts
4.  Landing page views
5.  Outbound clicks
6.  Click through rate (CTR)
Troubleshooting
1. Are there conversions?
—  YES: Scale the campaign/ad set/ad that is
working
—  NO…
2. Are there add to cart events?
—  YES: Check your checkout experience
—  NO..
3. Are you getting clicks? Is click through rate (CTR)
good?
—  YES: Check your landing page experience
—  NO: Check your audience targeting and creatives
Optimizing Campaigns: cont.
Use organized
naming syntaxes
Compare, columns
& breakdown
Long Term Success
— Combine Facebook marketing with
other channels
— Constantly work on new creatives and
offers
— Be data and conversion focused
— Test, test, and test some more
Q & A

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Facebook Marketing: The science of building and managing campaigns.

  • 1. Facebook Marketing
 The science of building and managing campaigns.
 Emily Lai
  • 2. About —  From Portland, Oregon —  Started backpacking SE Asia in May —  In digital marketing for two years —  Worked for an agency called Logical Position
  • 4. Google Ads •  Target by keyword searches •  Generally text based •  Pay-per-click Facebook Ads •  Target by demographics and interests •  Visual based •  Pay per impression
  • 6. How does Facebook know?
 Settings > Ad preferences Every click, engagement, and pause is logged.
  • 7.
  • 8. How does Facebook know? The Facebook Pixel
  • 9.
  • 10. Base Pixel code: •  PageView: fires on any website page Pixel events: •  ViewContent •  AddToCart •  Purchase •  Lead •  CompleteRegistration
  • 11. Elements of a Campaign — Campaign: test objectives — Ad set: test audiences — Ad: test creatives
  • 12. Elements of a Campaign Objectives •  Conversions (the main one): optimizes for any Pixel event •  Catalog sales: shows me any Osprey bag I viewed •  Reach: shows to ANYONE in that audience (test on small remarketing audiences)
  • 13. An effective campaign comes down to: — Audience targeting — Creative (the ad) — Ad copy — Images and video — Landing page experience
  • 14. Audiences and Targeting 1. Custom audiences •  Website traffic (from Pixel) •  Uploaded email lists •  Engagement 3. Saved audiences •  Interest and demographic based •  Can include/exclude custom audiences 2. Lookalike audiences •  Find new prospects on Facebook similar to your existing audiences
  • 15. Tips for Audience Creation —  Capitalize off audiences at the bottom of the funnel —  Post engagers —  Video viewers —  Past purchasers —  Page visitors —  Cart abandoners —  Utilize lookalikes
  • 16. Tips for Audience Creation —  When creating saved audiences, think about exclusions too —  Think proxies: brands, magazines, podcasts, idols, associations, etc. —  Test larger audiences upfront (1-5 million*) —  Test, test, and test some more
  • 17. Tips for Creative —  Use page post IDs across ad sets —  Test different formats (Images and video) —  Use Facebook’s 20% rule checker Copywriting: —  Test long-form copy against short- form —  Ask questions —  Disapproval? Try using less “you’s”
  • 18. Putting it All Together Ad/creative Landing page / product page
  • 19. Putting it All Together
  • 20. Optimizing Campaigns Looking at data: start from bottom of funnel up. 1.  Conversions/cost per conversion (CPA) 2.  ROAS (return on ad spend) 3.  Add to carts 4.  Landing page views 5.  Outbound clicks 6.  Click through rate (CTR)
  • 21. Troubleshooting 1. Are there conversions? —  YES: Scale the campaign/ad set/ad that is working —  NO… 2. Are there add to cart events? —  YES: Check your checkout experience —  NO.. 3. Are you getting clicks? Is click through rate (CTR) good? —  YES: Check your landing page experience —  NO: Check your audience targeting and creatives
  • 22. Optimizing Campaigns: cont. Use organized naming syntaxes Compare, columns & breakdown
  • 23. Long Term Success — Combine Facebook marketing with other channels — Constantly work on new creatives and offers — Be data and conversion focused — Test, test, and test some more
  • 24. Q & A