1. EMILY ECKERT
P: 860-874-9786 | email: egeprofessional@gmail.com
EDUCATION
Bachelor in Liberal Arts
University of Connecticut Storrs, CT
2006-2011
 Major: Individualized Major in Global Economies, Human Rights and the Environment
SKILLS & ABILITIES
Management:
 Managed a team of 3-6 personnel, scheduling, training, helping them grow, supported staffin every day tasks, liaisonbetween
employees and upper management
 Managed the processing and batching of5 client accounts (efficient application processing and follow up)
 Interviewed potential candidates, followed up with new hires to aid their path to success
 Used resources at hand to solve problems and assist juniorassociates with unsatisfied customers and escalated calls
 Focus on quality – focus on quality to ensure saving time in the long run and prevent unnecessary backtracking to fix mistakes
Communication:
 Created Handbook for Purchasing department at Metro Entertainment –distributed to allcurrent and new staff
 Public Speaking: created and presented two power points about animalconservation-First was for a local high school and a
local branch ofUniversity ofConnecticut, the second was for the president ofthe Mystic Aquarium and Institutefor Explorat ion
in 2006
 Multi-perspective Understanding : Due to my experience ofgrowing up in the US as well as the Czech Republic, and creating an
individualized major, I am able to assess a situation from all parties perspectives with a neutral analysis and solution
 Fluent in Czech
Leadership:
 Managing a team and guiding them towards success and improvement ofsystems
 Organized Volunteer caroling at nursing homes during the holidays
 Organized protest against Darden- supporters ofannual Canadian seal hunt
 Individually chosen by CEO of 400+personnel company to assistin the planning ofthe company food and flower garden
initiative alongside lead implementer
EXPERIENCE
Business Process Coordinator– August 2013–Present
Nexant
 Manager (February 2014 – Present) – Lead a team of3-5 employees while managing client
accounts, ensuring proper follow through for clients and guidance towards success for
employees
 Processing/Customer Service Agent (August 2013-Feburary 2014) –processed applications for
two programs, managing a balance between quality and quantity. Worked on outbound
campaigns for energy efficiency programs, as well as placement in incoming callqueues
Sr. Purchasing Associate May 2009 -May 2013
Metro Entertainment
 Lead Trainer –created training system and assisted with interview process.
 Trained all new hires for department, and supervised when managers were not present on
weekends and evenings.
 Fulfilled orders in a timely manner while assisting with senior tasks
References:
Christy Anderson: 801-448-1147 Jim O’brien: 860-985-9902