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Personal Details:
Name Imogen Julia Zaharis
Email: ijzaharis@gmail.com
Profile:
Working as a performance driven, professional administrator who contributes to a team
environment, is a trusted advisor and skilled in facilitating support services whilst being flexible
and adaptable to change. Equipped with management skills and exceptional people skills seeking
a challenging and diverse multi-faceted role to effectively support team members and
management by positively impacting on efficiency and effective processes. Initiates creative
solutions to complex problems and values continual learning from every area of life to constantly
be improving professionally and personally.
Key Professional Attributes:
 Progressive experience across service lines in an administrative capacity, highly proficient
executive support, personnel and organisational skills including office and data management,
staff supervision, HR management practices, compile statistics for reporting purposes both
clinical and funding and implementing teamwork strategies, quality improvement; training
personnel; and interpretation of policies.
 Effective troubleshooting skills, accurately identifying issues and developing innovative
solutions to complex problems, meet organizational objectives including organizing and
delegating work, solving day-to-day challenges, meeting deadlines and establishing priorities.
 Excellent communication and interpersonal skills, express ideas effectively in individual
and group situations whilst providing the appropriate amount of detail to convey job-related
information; adjust content and style to suit target audience; communicate effectively with
others using appropriate interpersonal styles in order to foster good relations, enhance
organisational culture and guide and inspire others towards goal achievement. Able to
communicate ideas and solutions in a clear manner; capably building rapport with internal and
external stakeholders.
 Proven team player, actively participating in and supporting a cohesive environment and
working collaboratively to achieve goals within budget and time constraints.
 Proficient computer skills, with experience in Microsoft Word, Excel, PowerPoint, Outlook
E-Rostering, HBCIS, EMR, RMS, Winscribe, Office Max, Adobe Pro, TRACCS, FAMMIS,
BSQR, ISD7 – PACS, MyHR and Windows 7
Personal Interests:
 Travelling
 Movies & Reading
 Meeting people and taking on new challenges/projects
 Volunteering in church

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Professional Development:
Formal Qualifications:
 Tabor College, Miranda, NSW, – Associate Degree in Ministry 2012
 Pymble Business College, NSW, - Introduction to Administration 1990
 Abbotsleigh High School, Wahroonga, NSW – Higher School Certificate 1989
Additional Certification:
 GCHHS – Recruitment and Selection June 2016
 LIFELINE – Certificate IV Telephone Crisis Supporter 2016
 UNIVERSITY OF TASMANIA – Understanding Dementia 2015
 GCHHS – Secretariat Course August 2015
 GCHHS – Mental Health First Aid September 2014
 GCHHS – HBCIS March 2013
 SHELL – Difficult Conversations April 2008
 SHELL – Email Management April 2007
 SHELL – Shell Leadership Challenge June 2006
 SHELL – Coaching for Performance August 2006
 CSAHS – Medical Terminology 1994
 CSAHS – Microsoft Office 1994
Career Overview:
Gold Coast University Hospital and Health Services -____________ _____________(QLD State)
Position: Acting Executive Support Officer Executive Director Clinical
Governance Education & Research A04
Areas: Clinical Governance Education & Research
Portfolio: Provide the ED CGER with highly proficient executive support,
including arranging appointments, managing and preparing
correspondence, strong organizational skills and proven ability to
work autonomously and deliver secretariat services to meetings.
Duration: 6 January 2016 – Current
Gold Coast University Hospital and Health Services -____________ _____________(QLD State)
Position: Acting Executive Support Officer Executive Director Finance &
Business Services A04
Areas: Finance & Business Services
Portfolio: Provide the Chief Financial Officer with highly proficient executive
support, including arranging appointments, managing and preparing
correspondence, strong organizational skills and proven ability to
work autonomously and deliver secretariat services to meetings.
Duration: 13 June 2015 – 22 December 2015

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Gold Coast University Hospital and Health Services -____________ _____________(QLD State)
Position: Acting Breast Screen Administration Officer A03
Areas: Breast Screen Services
Portfolio: High level of customer service and confidentiality, administration
support to patient services, data management.
Duration: 23 March 2015 – 10 June 2015
Gold Coast University Hospital and Health Services -____________ _____________(QLD State)
Position: Acting Neurology, Endocrine, Renal, Vascular Administration
Coordinator AO4
Areas: Neurology, Endocrine, Renal and Vascular Services
TeleHealth and Medical Typists
Portfolio: Office management, staff supervision, assistant to service director,
Budget, service development, patient information management,
administration support to patient services
Duration: 20 February 2015– 20 March 2015
Gold Coast University Hospital and Health Services -____________ _____________(QLD State)
Position: Acting Home Care Coordinator 006
Areas: Home and Community Care – Mental Health & Integrated Care
Portfolio: Care coordination of clients within guidelines and according to safety
Act. Recruitment and selection activities of Home care workers
including training and supervision. Compile statistics for reporting
purposes, Infection Control, Risk Management, Learning &
Development.
Duration: September 2014 – 19 February 2015
Gold Coast University Hospital and Health Services -____________ _____________(QLD State)
Position: Acting Data Manager Administration Officer A04&3
Areas: NPA Clinics – Mental Health & Integrated Care
Portfolio: Support NPA Clinics and MDT Staff, Prepare funding reports.
Recruitment paperwork preparation, training and supervision of
admin staff. Compile statistics for reporting purposes, Infection
Control, Risk Management, administration support to patient services
Duration: 6 January 2013 – September 2014
Gold Coast University Hospital and Health Services -____________ _____________(QLD State)
Position: Acting Senior Administration Support Officer
Areas: Community Sub Acute Services, ACH
Portfolio: Support to Director of Nursing CSAS and Director of Adult
Community Health. Minutes, Recruitment paperwork, diary
management, Ethical decision making, Compile statistics for
reporting purposes, communication with stake holders internal and
external
Duration: 26 July 2013 – 31 December 2013

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Salvation Army -____________ _____________(QLD Private)
Position: Part time Administration Assistant
Areas: Salvation Army Base Ashfield
Portfolio: General administration, minute taking, paying accounts, diary
management, communication with stake holders
Duration: 28 May 2013 – 25 July 2013
MSP Photography -______ ______ ___________(QLD Private)
Position: Customer Service – Office Support
Areas: Office Sales
Portfolio: Support to Office Manager, general administration, balancing of
accounts, Photo proofing.
Duration: 26 July 2013 – 31 December 2013
Norwest Christian College -____________________________ _________________(NSW Private)
Position: PA to Principal
Areas: High School and Primary
Portfolio: Support to Principal, Business Manager and oversee of
administration staff, diary management, travel arrangements,
implement systems to streamline service delivery. Compile statistics
for reporting purposes, communication with stake holders internal
and external, general administrative duties
Duration: 30 June 2011– February 2012
WestSide Church Not-for-Profit -___________ _________ __(NSW Private)
Position: Minister/Operations Manager
Areas: Building/People
Portfolio: Lead people, team building, recruitment, initiating policies,
maintenance of buildings, communications with internal and external
stake holders, Administration, production, life coaching,
bereavement counselling, diary management, scheduling and roster
management. Events coordination.
Duration paid staff: April 2009 – 30 June 2011
Duration as Volunteer: October 1999 – April 2009
Shell Refinery Australia Ltd ___ ____ (NSW Private)
Position: Executive Assistant
Area: Business Improvement
Portfolio: Organization and interpersonal communication skills with global
stakeholders, expense claims and reporting, facilitate workshops and
events coordination, administration support for Business
Improvement Director
Duration: March 2006 – March 2009

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Sydney Spinal Care ____ (NSW Private)
Position: Chiropractic Assistant
Portfolio: Office management, marketing, diary management, general
administration duties, office support to Chiropractors, customer
service skills
Duration: July 2001 to March 2006
Central Sydney Area Health Service (NSW State)
Position: Administrative Assistant
Area: Mental Health Eastern Sector
Portfolio: Office manage and support staff at Living Skills Rehabilitation
Centre, create programs, scheduling meetings, event coordination,
purchasing.
Duration: October 1993 to October 1997
Referees – Available On Request