3. The current 3G roll-out has been insufficiently coordinated in order to deliver the
promise of quality “Internet for All”
The overall roll-out of 7,300 3G across the Philippines is currently taking
place
Approximately 3,000 sites are due by May 2015
The roll-out of the required transmission bandwidth is scheduled and
planned to complete end November 2015
The current roll-out appears to have several issues;
Site delivery appears to be random and there appears to be no
effective radio network planning, implementation and optimization
program in place
Transmission and RAN equipment delivery appear to lack effective
coordination
Commissioning and optimization appear to be sub-standard on a
site level
Previous lack of cluster based implementation and optimization
appear to have led to poor quality and performance degradation
The drive tests conducted by Detecon lead suggest that :
There is a strong signal with poor performance (dropped calls, low
throughput, …)
High levels of interference (no dominant cell, overshooting, poor
radio layer coordination)
Summary – Problem Statement Scattered 3G Roll-Out
Core
Current vs. needed
Transmission lagging
behind
3G Site
4. Carrying out the roll-out as planned today, would result in a terrible
customer experience:
Unacceptable level of call setup failure
Poor voice quality
High amount of dropped calls
Low throughput
Long page loading times (Facebook, Instagram, …)
Jerky YouTube videos
408 Request Timeout errors
Failure to establish data session
The current approach does not enable maximum revenue generation
capabilities:
Utilized cell capacity will not be 100%
New sites could degrade the existing operational networks
(2G/3G/LTE)
Customer expectations will not be fulfilled in line with marketing
campaigns
Failure to deliver expected data speeds could result in in customer
churn
Under utilized bandwidths and overall invested technology costs
will deliver less than optimal financial returns
Summary – Consequences of Current Roll-out
Non-optimized sites may downgrade
the customer experience
The previous strategy has now created network performance lower than that of the
operators major competitor
6. 2G
2G
Major Issue 1: The current roll-out in Metro Manila appears to lack overall coordination
so that NodeB and transmission installations are scattered around the Metro Area.
Un-coordinated Roll-Out
2G
2G
3G
2G
2G
2G
2G
3G
2G
2G
2G
3G
3G
2G
2G
Patchy 3G coverage
2G
2G
3G
2G
3G
2G
3G
2G
2G
2G
2G
2G
2G
3G
Patched Optimization (or lack thereof)
The Metro Manila 3G deployment was performed in an
unplanned manner, which lead to:
Patchy 3G coverage creating limited technology continuity,
reduced performance and a poor user experience
Ad-hoc and inefficient site level optimization
There was also a lack of standard processes to guarantee:
The performance of newly integrated sites
That there is no impact on existing network KPIs and
KQIs
As the investigations only covered Metro Manila to date the
same issues could be replicated with the Ericsson and Huawei
rollouts (under investigation)
Additionally the transmission roll-out is loosely coordinated with
the 3G site deployment which can lead to congestion over the
last mile and possibly in the aggregation layer
– 6 –
7. Major Issue 2: First indications point towards high levels of interference, which
results in bad quality, leading to reduced bandwidth availability
Initial drive test results lead to the strong belief that the
network has a lot of “leashed or locked” capacity and poor
voice and data performance are mainly due to interference
and other correlated technical issues,
a) The root cause and geographical extension of this issue
is being analyzed and will be confirmed by Detecon
(target within 2-3 weeks)
b) Pilot Pollution interference means that there are too
many signals received at specific points of the network
(so far only identified in MM) and that part of these
signals are acting as a polluter rather than a supporter
As UMTS and EDGE are constrained by interference, pilot
pollution will:
Lower the volume of voice calls during peak hours,
even though there is physical capacity to handler
further traffic
Prevent high data throughput service in many locations
of the network, outside busy hours
Limited or no access to data services during the busy
hour
Current 3G Coverage Shows Issues
1
2
3
1
2
3
4
6
5
Interference (simplified)
A) Normal Situation
Mobile device associates
with up to 3 dominant cells
The cells allocate resources
for the mobile device
B) Pilot Pollution
Strong signals from
cells 4, 5 and 6 increase
noise, effectively
reducing bandwidth
The mobile device will
ping pong from site to
site looking for the best
serving cell
Excessive soft
handovers increase
network overheads
A) B)
– 7 –
9. A phased and coordinated project progress – illustration
Max 23 clusters
Around 350 existing Sites and
100 turbo Rollout sites
Possible priority CBD and Cluster Sequence
Approximately 70-80 clusters for Metro Manila
Priority based on Marketing inputs
Cluster Approach for Roll-out & Optimization
Roll-out sites across
Metro Manila
Cluster Approach on roll-out
and Optimization
12. The project will be executed in two work streams (1) RAN Planning and Optimisation
Enablement and (2) Cluster Bases Radio Network Optimisation Metro Manila
Solution Overview
Project Ramp Up Project Execution Project Closure
26 weeks 3 weeks4 weeks
Work Stream 1: RAN Planning and Optimisation Enablement
Work Stream 2: Cluster Bases Radio Network Optimisation Metro Manila
Optimisation Project Management
Drive Test Teams I, II, III (Consultancy)
SWAT Team
Optimisation Team I
Drive Test Teams IV, V, VI (Customer)
Drive Test Teams VII – XII (SubCon via Customer or Consultancy)
Optimisation Teams II, III, IV
WS1.2
Nominal Radio Planning
WS1.1
Orga, Process & Tools
WS1.4
Training
WS1.3
Model Tuning
13. While the vendor is responsible for Site Optimisation to receive PAT, the Consultancy
will manage the Custer Optimisation as soon as a Cluster is 70%-80% complete.
Cluster Approach Overview
Site Optimisation as part of
vendor turn-key rollout
Cluster Optimisation by Consultancy
2nd Cluster Optimisation
(not part of this proposal)
Executed as part of vendor
acceptance (PAT) from
vendor
Executed by joint
Smart/Detecon team as soon
as Cluster completion
reaches 70%-80%
completion for RAN and
TRX.
Executed as Cluster
completion reaches 100%
completion.
Assure that new sites do not
significantly interfere with
existing neighbouring sites
Assure that the entire cluster
reaches about 80% of it
optimal radio performance
Optimise for maximal cluster
performance
14. Week 1 Week 2 Week 3
Data Filler /
Rigger
Astellia
Consultant
The cluster optimisation process will take 3 weeks per cluster. Parallel work teams will
be utilised to maximise the throughput
1
O
C
2
A
Initial cluster drive test for data collection
Optimisation based on cluster drive test data and
internal OSS data e.g. including Astellia and other tools
as available in Smart
Issue and execute Change Requests based on
optimisation results (e.g. configuration and parameter
changes, physical changes such as antenna tilts ,,,)
Second cluster drive test to validate and verify
optimisation results
Cluster acceptance
Buffer day for unforeseen events
Each Cluster will take 3 weeks duration to run through an entire optimisation cycle
Detailed Cluster Optimisation Process
Required
Resources per
Cluster
Drive Test
VAN and
Equipment
Driver 1 Drive Test
Engineer per
Technology
(2G/3G/4G)
Optimisation
Consultant
OSS
Consultant
C 2 2 A1 1 O O O O O C C C
15. Drive Test
Team III
Drive Test
Team IV
Drive Test
Team V
Drive Test
Team VI
The team will consist of approximately 60 people to deliver the Cluster Optimisation
in Metro Manila.
Detailed Cluster Optimisation Dimensioning (Manning)
2x Drive Test
Team Manager
(6 Teams per Manager)
Drive Test
Team I
Drive Test
Team II
Drive Test VAN &
Equipment
1x Driver
1 x Drive Test
Engineer
Consultants Customer
Local subcontractor(s)
Overall Resource Requirements (w LTE):
Detecon: 22 FTE, Smart: 30 FTE, SubCon 4 FTE
Drive Test
Team VII
Drive Test
Team XII
Optimisation Team
Manager for Team I/II
(6 Clusters / 3 per Team)
2x Optimisation
Consultant
2x OSS
Consultant
2x Data Filler
4x Rigger
Optimisation Team
Manager III/IV
(6 Clusters / 3 per Team)
2x Optimisation
Consultant
2x OSS
Consultant
2x Data Filler
4x Rigger
Optimisation
Project Manager
PMO
SWAT Team Lead
2x Optimisation
Senior Experts
1x OSS
Senior Experts
1x Astellia
Senior Experts
17. To review existing radio network planning and
optimisation processes in Smart.
To define / refine a pragmatic network planning and
optimisation process based on international best
practice.
To define / refine key radio network planning and
optimisation rules based on international best practice
and in line with local requirements in the Philippines.
To define a set of requirements for required tools (e.g.
planning and optimisation tools, drive test tools …).
To support procurement of tools (for Work Stream 2).
To review the existing organisation for radio network
planning and radio network optimisation and its
capabilities and provide improvement
recommendations on:
Structure
Job Descriptions
Headcount
Trainings
Objectives Methodology
Documented pragmatic network planning and
optimisation process based on international best
practice.
To define set of key radio network planning and
optimisation rules.
Defined set of requirements for required tools (e.g.
planning and optimisation tools, drive test tools …).
Review of existing organisation and its capabilities and
improvement recommendations.
Relevant Detecon methodologies and experience.
Detecon process framework.
Interview and workshops with concerned Smart staff
(senior and working level).
Client Benefits
Work Stream 1.1: Organisation, Process & Tools for Radio Planning and Optimisation
18. To generate a country-wide nominal coverage site
design for 2G, 3G and 4G, based on considerations of
Smart's spectrum holdings.
To provide a propagation model to be tuned to the
Philippines (see Work Stream 1.3).
To prepare a review of coverage and capacity impact
outcome statement for Smart indicating where the
network needs to be optimised on/or expanded.
Objectives Methodology
Client Benefits
Nominal coverage site designs for 2G, 3G and 4G for
Smart’s network.
Analysis of optimisation potential and expansion
requirements ensuring a best practice coverage plan fo
Smart.
Use of radio planning toolAtoll and current geo data as
offered in this proposal.
Typical planning steps:
Obtain Geographic Data, Traffic Data, Customer
Distribution Data
Traffic DemandAssessment
Coverage Planning
Interference Calculation
Throughput Determination
Work Stream 1.2: Nominal Radio Planning
19. To deliver CW data collected from (tbd) sites in dense
urban, urban and rural environments to assist in the
development of tuned SPM propagation models for use
in Atoll RF planning tool.
Drive tests are planned to be conducted in Metro
Manila and other cities over a single frequency band
(tbd). Drive test data will be used to calibrate a Dense
Urban/Urban and a Suburban/Rural models across a
frequency band (tbd).
Sites that will be used for drive testing must be audited
prior to conducting testing. This will ensure that errors
due to obstructions, incorrect TRU power settings,
antenna values, etc., are eliminated.
A detailed list of selected sites in order to verify their
suitability for use in data collection. This list should
contain the following information: Site Name, Site ID,
Objectives Methodology
A total of (tbd) sets of CW data logs for each frequency
band. Data collected for each of the sites will be used
to develop tuned models of Metro Manila e.g.:
Dense Urban Tuned Model
Urban Tuned Model
Rural Tuned Model
A report detailing the tuned model parameters, results
of statistical analysis and drive test results.
Drive test data is collected by using a CW test
transmitter and a CW scanner located in the vehicle.
Data will be collected from (tbd) sites across each
band, with 8 being in dense urban, 8 in urban areas,
and 8 in the suburban/rural areas.
Upon completion of every drive test, log files will be
examined by TR and data will be displayed in Atoll or a
suitable GIS tool to ensure that enough measurement
points are collected with correct overlay.
Client Benefits
Work Stream 1.3: Model Tuning
20. Apply cluster based optimisation approach in Metro
Manila to improve performance of SMARTs radio
network to improve service quality
Identify and remove performance affecting network
issues
Increase end-user customer experience
Align network settings with the operator’s strategy and
identify upgrade needs
Provide short- and long-term recommendations to
improve network performance
Enhance utilisation of network resources leading to a
higher return of investment
New features introductions and optimisation (if any)
Network coverage optimisation based on planning
tools (in work stream 1)
Establish processes, best practices and organisation
for Radio Network optimisation (in work stream 1)
Objectives Methodology
Comprehensive cluster based RAN optimisation and
performance reports and documentation.
Improved network and service performance
Enhanced end user experience including customer
satisfaction and churn
Knowledge sharing and organisation development /
Training on the job
Use information such as planning database/tools, OSS
network statistics, active measurement, Drive test
measurement and configuration data to provide
recommendation to improve performance .
Typical optimisation steps:
Network performance & configuration audit*
Accessibility Optimisation
Retainability Optimisation
Capacity Optimisation
Traffic Management & Balancing in 2G/3G/4G
Data & Throughput Optimisation
Client Benefits
Work Stream 2.1: Cluster Based RAN Optimisation
21. To conduct drive tests as part of the data collection for
cluster based optimisation in Metro Manila.
To measure and assess the coverage, capacity
and Quality of Service (QoS) of Radio Network for the
defined clusters in Metro Manila.
Capture the network data to analyse how subscriber
would experience in any specific area, wireless carriers
can make directed changes to their networks that
provide better coverage and service to their customers.
Verify cluster optimisation results after network
optimisation has taken place.
Objectives Methodology
Client Benefits
From the Drive Test data, the client can use it to
assess and subsequently make changes to their
network to better serve their Subscribers.
PerformanceAnalysis can be performed using the data
Integration of New Sites and change parameters of
Existing Sites.
Drive Test Tools such as NEMO, TEMS will be used to
perform the Drive Test activities in Metro Manila.
Depending on the requirement, 2 to 3 mobile phones
and 1 Data card will be placed In the car/ Van and it
will be driven on a Pre prepared Drive routes/clusters.
Series of Tests will be conducted along the drive test
routes.
Voice call
Data Call ( HSPA/ HSDPA)
Multi-RAB Calls
Work Stream 2.2: Drive Testing