1. Elizabeth Scheller
Address: Avalon, California
Cell Phone: (818) 804-9585
Email: Scheller_e@hotmail.com
Restaurant Manager / Banquet Manager
I am an accomplished restaurant manager and Catering Director with a strong restaurant/catering
background and have motivation, enthusiasm and commitment to take initiative for the day-to-day
management of a busy department.
PROFESSIONAL WORK EXPERIENCE
Avalon Grille Restaurant
Avalon, California
May 2015 - Present
Assistant General Manager
Schedule and direct staff in daily work assignments to maximize productivity
Conduct daily pre-shift meeting and weekly departmental meetings to ensure organizational efficiency
Optimize profits by controlling food, beverage, and labor costs on a daily basis
Continually monitor restaurant and take appropriate action to ensure food quality and service standards are
consistently met
Handled all complaints, settle guest and employee disputes, resolves any grievances and conflicts.
Coordinate and organized the large events
Implement safety policies to reduce or eliminate incidents
Mentored junior team members to improve performance
Evaluate employee performance, set goals, and developed improvement plans
Worked with MICROS System Software
Trained and managed an intern team during the busy seasons
Familiar and knowledgeable with TMx Software
Responsible for all orders through ADICO
Maria's Italian Kitchen Corporation
Van Nuys, CA
June 2006 – May 2015
Restaurant Manager/ Catering Director
Developed managed & supervised a catering task force for 10 restaurant locations.
Improved to-go order accuracy by creating a protocol manual for cashiers and delivery drivers
Safety Manager – helped reduce injuries by conducting monthly safety meetings
Responsible for bi-weekly payroll and monthly inventory
Implemented Maria's Italian kitchen Catering Training Manuel
Catering Staff Meeting was initiated by myself to recruit, teach, and promote the hiring of staff

2. Conducted weekly cold calls to businesses & create warm call spreadsheets via Catersourse software
Involved in nine Chamber of Commerce committees for each of Maria's locations
Participated in networking events building our neighborhood reputation & relationships and establishing
new clientele
Managed existing accounts to ensure customer satisfaction and repeat catering Sales.
Increased sales consistently to date over a span of 9 years of employment for Maria's by 50%
Responsible for the performance and profitability of the entire Catering department
Testimonials available
Premiere Events
Hollywood, California
Server and Bar-Back
June 2006 - 2008
Special event staffing as server and bar-back
Attended an 8 hour seminar prior to employment regarding every aspect of catering detail
On call for special event staffing
Delancey Banquet Hall Catering
Los Angeles, California
Catering & Banquet Manager
March 2001 - June 2006
Oversaw all aspects of high-scale social and corporate events
Banquet Hall capacity of 500 including conference rooms seating 50.
Met with clients and partnered with Exec. Chef / banquet staff to ensure seamless operations
Oversaw financial forecasting & budgeting
Knowledge of BEO’s, menu/beverage planning, custom floor plan layouts and event staffing
Responsible for monthly inventory
Collaborated with Exec Chef when creating event menus
Supervised a top-performing catering team of 45 plus
Served a diverse clientele including, weddings, quinceaneras, social gatherings, corporate meetings/events
and business seminars
Equipped to work closely with wedding planners day planners
Cultivated new business through comprehensive site tours
Reinvented storage areas for catering and banquet equipment with a highly effective inventory system
Drove revenue advancing our services to off-site full service capabilities
Built strong relationships with rental companies and a variety of vendors
Portfolio available
Hof's Hut Restaurant
Orange County, CA
Waitress
February 1997 - July 2000
Opening started as host and cashier
Became server end of 1998

3. Server group parties up to 30
COMPUTER: Microsoft Office (Excel, Word, PowerPoint), CaterEase Software, CaterMate Software,
TMx Software, ADICO, Mac, Gmail, PC, MICROS, Aloha POS and Aloha Enterprise,
and Outlook.
SKILLS: Customer Service & Relations, Employee Training & Development, Food Cost & Labor
Control, Catering Sales, Maintenance and Repair