1. ELIAS WILLIAM NASSOUR
Contact: +966 507 220550; +966 587 7 027 7
E-Mail: elias_nassour@hotmail.com
An accomplished & knowledgeable professional aiming for assignments in Hospitality
Management / Chef Operations/ Customer Service with an organization of high repute
SKILLS SET PROFILE SUMMARY
Business Development
Training & Development
Resource Management
Food & Beverage Operations
Inventory Management
Service Delivery Management
Team Management
Client Relationship
Management
Liaison & Coordination
Safety Assurance
Strategic Planning
A competent award winning executivechef with ov er 20 y ears of experience in
Hospitality Management, food preparation, team management and
business development
Demonstrated abilities in effectiv e monitoring & analy sis of business
Proficient in supervising all food and bev erage operations including prov iding
technical inputs for implementing better business practices
Dev eloping and implementing strategic plans to increase efficiency and
effectiv eness within a business, organization, or institution
Skilled in handling and maintaining highly confidential andsensitive information
Liaising with clients, senior lev el executiv es and other v ital contacts
Dev eloping strategy and ensuring that the team members hav e the necessary
education and training to accomplish exceptional performance
Creating and sustaining a dy namic env ironment that fosters dev elopment
opportunities and motiv ates high performance amongst team cooks
Producing top quality,creativeproducts contributing to rev enue growth while
simultaneously reducing food and labor cost
Ordering and maintaining inv entory of food and supplies needed to ensure
efficient operations
Managing implementation of business guidelines and strategies; working with
other department heads to ensure that ev ery thing runs smoothly and in
accordance with set guidelines
Superv ising and coordinating activ ities of cooks and other food preparation
workers
An effective communicator with good analy tical, leadership, interpersonal,
planning and problem solv ing skills
CORE COMPETENCIES
Looking after end-to-end management of operations as per schedule and ensuring timely completion & deliv ery of work to
management
Inv estigating and solv ing customers' problems, which may be complex or long -standing problems
Monitoring progress as per scheduled deadlines for various tasks and taking necessary steps toensure completion within time,
cost and effort parameters
Ensuring that all activ ities are carried out as per the requirements of organizational policies
Prov en ability in consistently streamlining operations by utilizing & implementing processes that meet company standards and
clients’ needs, thereby ensuring profitability , quality and excellent customer serv ice
Implement marketing strategies aimed at maximizing business generation from targeted client segment.
Adept at strategizing operations that trigger business dev elopment
Significant exposure tovarious facets of Operations, food preparation, Catering,Menu Planning, Quality Management and
Training and Dev elopment
Spearheading teamefforts in enhancing guest satisfaction through prompt resolution of issues and qualitative servicedelivery
Creating a positive workenvironment in line with company ’s v alues, v ision and mission to produce a dy namic, driv en,
motiv ated and results-orientated workforce
Prov en ability in consistently streamlining operations by utilizing and implementing processes that meet company standards
and clients’ needs, thereby ensuring profitability , quality and excellent customer serv ice
Proficient in supervising and managing the F&B operations including resource planning, procurement and maintenance of
inv entory lev els for smooth functioning of all departments
Prov en expertise in creating and dev eloping innov ativ e business strategies to ensure deeper market penetration
Prov en ability toprovide a high levelof Customer Servicesurpassing market standards and maintain healthy relationshipwith
peers and competitor
Prov en ability to effectiv ely lead multi outlet fine dining and high-v olume operations
Inspiring & decisiveteam manager and collaborative player with strong liaison,communication, interpersonal and problem
solv ing skills; and ability to expedite cross-functional dependencies, relationships with multiple clients
WORK EXPERIENCE
Apr'2014 – Till Date: "A L MA SA A ", KSA
Role: Corporate Chef
Jan'2014 – Mar'2014: Gaby's" Catering Cairo & International Food
Role: Executiv e Chef
2. May'2007 – Dec'2013: Repu bl ic Rest a u ra nt
Role: Executiv e Chef
International, Fresh Italian & Arabic Food
May'2006 – Apr'2007: Ch ez El ena Ca t ering Ba da ro St reet
Role: Owner & Executiv e Chef
International & Lebanese Food
Mar'2004 – Mar'2006: Gru en Ea t ery Gefinor Rot a na Hot el Beiru t Street
Role: Sous Chef
International & Fresh Italian Food
Oct'1997 – Jan'2004: Casper & Gambini's Beirut And Kuwait
Role: Team Leader
International Food
Jun'1996 – Oct'1997: Up Town Grill, Broumana
Role: Cook
Mexican Food
CONSULTING EXPERIENCE
Consulting La Broshketa Restaurant -Lebanese & French Food in 201 3
Consulting Woudise Restaurant -Lebanese & American Food in 201 3
Trainer & Consulting the Red Pearl Restaurant - American & Mexican Food in 201 3
Consulting the Wrap Sandwich Restaurant And Resort - International & Lebanese Food in 201 1
Consulting Algouna Restaurant -Fresh Italian Food in 201 1
EDUCATION
Course On Ba sic Food Hy g ein e Lev el3 ( Boecker )
Computer Serv ices (MTC)
English Courses- Lev el4 (MTC)
IT SKILLS
MS Office
Internet Applications
CERTIFICATIONS & AWARD
HACCAP
ISO 22000 (Boecker)
Q. Platinum Award 201 5 / 201 6
PERSONAL DETAILS
Date of Birth: 1 2 May 1 983
Address: Saudi Arabia, Riy adh, Olay a Main road
Language Known: English, French & Arabic