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CRICOS No. 00213J
E L E A R N I N G S E R V I C E S
DIVISION OF TECHNOLOGY, INFORMATION AND LIBRARY SERVICES
Getting value out of
evaluation
Elizabeth Greener, Online Learning Solutions Manager
Tabetha Bozin, Online Learning Solutions Production Manager
CRICOS No. 00213J
• Two inner-city campuses
• Nearly 50,000 students
QUT at a glance
CRICOS No. 00213J
CRICOS No. 00213J
CRICOS No. 00213J
CRICOS No. 00213J
CRICOS No. 00213JCRICOS No. 00213J
QUT since 2016
Big Data Analytics Program
Four courses, two runs each
Social Media Analytics
Three runs
Business Process Management
Two runs
Introducing Robotics
Three courses, one run each
Predictive Analytics
One run
Kickstart your career
One run
CRICOS No. 00213J
15 courses (18 runs)
CRICOS No. 00213J
Programs
CRICOS No. 00213J
Courses
CRICOS No. 00213J
Our remit – and why evaluation is important
CRICOS No. 00213J
We evaluate all our courses
$ + =
Assessm ent
$

CRICOS No. 00213J
Our courses are part of an Engage: Enrol pathway approach
CRICOS No. 00213J
Course design cycle
CRICOS No. 00213J
Evaluation cycle
Design evaluation eLearning lifecycle of the Robotics MOOC project, 2013-2015.
Based on Phillips, McNaught and Kennedy (2012)
CRICOS No. 00213J
Evaluation cycle
for every course
AFTER
BEFORE
DURING
CRICOS No. 00213J
Evaluation cycle
BEFORE
Agreement on key learning
experiences, innovation,
performance indicators
Plus
Orientation for educators and
mentors, processes for support
CRICOS No. 00213J
Evaluation cycle
DURING
Monitoring
• Weekly meets, shared comms
(issues log, google doc, analytics,
FAQs)
• Data snapshots (enrolments, step
activity, comments)
CRICOS No. 00213J
Evaluation cycle
AFTER
• Snapshot report,
benchmarking,
lessons learned.
• Innovation register.
• Next run priorities
CRICOS No. 00213J
Lessons learned
CRICOS No. 00213J
Snapshot Report
CRICOS No. 00213J
Innovation as part of the evaluation process
Program Design
Course redesign
Matlab LTI Integration
Live Events
Engage - Enrol Design
CRICOS No. 00213J
Data visualisation
Sharing learning using mobile apps
CRICOS No. 00213J
Design one process to meet
the needs of many
Value in Evaluation
Establish clear roles and
provide training
Part of design and delivery
processes
Inform strategy, architecture,
teaching practice
Build in to reporting processes
Create templates
CRICOS No. 00213J
• Evaluation: is
multifaceted; outcomes
have different uses for
stakeholders; needs to be
dynamic and action-
oriented
Summary
How best to collect,
transform, visualize and
interpret data; how to
analyse in a meaningful way
for teaching staff; coping
with changes to FL platform,
business models and
datasets. How to scale up?
Future
CRICOS No. 00213J
Each course evaluation is building increased knowledge and understanding
of online learning and improving practice
CRICOS No. 00213J
E L E A R N I N G S E R V I C E S
DIVISION OF TECHNOLOGY, INFORMATION AND LIBRARY SERVICES
Tabetha Bozin
tabetha.bozin@qut.edu.au
https://www.qut.edu.au/study/open-online-learning
Enquiries
ols@qut.edu.au
© Queensland University of Technology
Elizabeth Greener
e.greener@qut.edu.au

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QUT Futurelearn

  • 1. CRICOS No. 00213J E L E A R N I N G S E R V I C E S DIVISION OF TECHNOLOGY, INFORMATION AND LIBRARY SERVICES Getting value out of evaluation Elizabeth Greener, Online Learning Solutions Manager Tabetha Bozin, Online Learning Solutions Production Manager
  • 2. CRICOS No. 00213J • Two inner-city campuses • Nearly 50,000 students QUT at a glance
  • 7. CRICOS No. 00213JCRICOS No. 00213J QUT since 2016 Big Data Analytics Program Four courses, two runs each Social Media Analytics Three runs Business Process Management Two runs Introducing Robotics Three courses, one run each Predictive Analytics One run Kickstart your career One run CRICOS No. 00213J 15 courses (18 runs)
  • 10. CRICOS No. 00213J Our remit – and why evaluation is important
  • 11. CRICOS No. 00213J We evaluate all our courses $ + = Assessm ent $ 
  • 12. CRICOS No. 00213J Our courses are part of an Engage: Enrol pathway approach
  • 13. CRICOS No. 00213J Course design cycle
  • 14. CRICOS No. 00213J Evaluation cycle Design evaluation eLearning lifecycle of the Robotics MOOC project, 2013-2015. Based on Phillips, McNaught and Kennedy (2012)
  • 15. CRICOS No. 00213J Evaluation cycle for every course AFTER BEFORE DURING
  • 16. CRICOS No. 00213J Evaluation cycle BEFORE Agreement on key learning experiences, innovation, performance indicators Plus Orientation for educators and mentors, processes for support
  • 17. CRICOS No. 00213J Evaluation cycle DURING Monitoring • Weekly meets, shared comms (issues log, google doc, analytics, FAQs) • Data snapshots (enrolments, step activity, comments)
  • 18. CRICOS No. 00213J Evaluation cycle AFTER • Snapshot report, benchmarking, lessons learned. • Innovation register. • Next run priorities
  • 21. CRICOS No. 00213J Innovation as part of the evaluation process Program Design Course redesign Matlab LTI Integration Live Events Engage - Enrol Design
  • 22. CRICOS No. 00213J Data visualisation Sharing learning using mobile apps
  • 23. CRICOS No. 00213J Design one process to meet the needs of many Value in Evaluation Establish clear roles and provide training Part of design and delivery processes Inform strategy, architecture, teaching practice Build in to reporting processes Create templates
  • 24. CRICOS No. 00213J • Evaluation: is multifaceted; outcomes have different uses for stakeholders; needs to be dynamic and action- oriented Summary How best to collect, transform, visualize and interpret data; how to analyse in a meaningful way for teaching staff; coping with changes to FL platform, business models and datasets. How to scale up? Future
  • 25. CRICOS No. 00213J Each course evaluation is building increased knowledge and understanding of online learning and improving practice
  • 26. CRICOS No. 00213J E L E A R N I N G S E R V I C E S DIVISION OF TECHNOLOGY, INFORMATION AND LIBRARY SERVICES Tabetha Bozin tabetha.bozin@qut.edu.au https://www.qut.edu.au/study/open-online-learning Enquiries ols@qut.edu.au © Queensland University of Technology Elizabeth Greener e.greener@qut.edu.au

Editor's Notes

  1. Good morning. To answer the why? (or what is the value in evaluation) I will talk about what we do and how we do it, To start, and briefly, here our remit in the university – to do this we need to know if what we are doing is working as part of an ecosystem. We are wanting to inform teaching practice, development of online learning for our students and contribute to enabling an ambitious transformational agenda.
  2. So to explain the ecosystem, (at least the futurelearn part) it is made up of pink blocks. FL now enable a range of course models, we explain to educators how each model is made up of blocks, or courses. We look at evaluation of courses at this level – the pink block level if you like!
  3. And we show how this is part of an even bigger picture in an engage and enrol model
  4. We apply an evaluative process around each pink block, or course. And we recognise that evaluation happens at all stages, as an important part of an iterative course design cycle.
  5. Our evaluation processes have streamlined over time, but were built on the work we did on our first MOOCs. This was a much deeper analysis and gave us the theoretical underpinnings for our current processes. We need to have something now that is replicable, scalable and consistent across course developers so we can inform a range of stakeholders.
  6. So this is easier….. Before , during and after!
  7. So what do we do? A range of things too much to mention here, but happy to share later. We have a role allocated to establish the process which ultimately will be more self service and templated. This lines up with other work here on dashboards etc. we know it is not just about providing data and processes - we also need to build capacity for mentors and educators in firstly being able to teach online and secondly understanding what data means and then what to do with it.
  8. Here is an example of a template developed
  9. I have included this as this is a common requirement at many institutions. The need to consider innovative teaching approaches for online learning. We have formalised this in to an innovation register – here are some examples. This way we have a recognised innovation in a course, we can focus on its efficacy and then make recommendations - either for the next delivery or for scaling up. It also helps establish credibility for what we do, and allows other parts of the univeristy to see value beyond for example revenue.
  10. Here are some more examples – I have included these as we are presenting these tomorrow in a webinar on digital literacies. Power of having the register - multipurposed
  11. Value Redelivery of courses New models of online learning Inform strategy – architecture, transformation of teaching practices
  12. Value Redelivery of courses New models of online learning Inform strategy – architecture, transformation of teaching practices