1. 3 2 2 W E S T S I D E A V E H A V E R S T R A W , N Y 1 0 9 2 7
P H : 8 4 5 - 3 0 0 - 7 8 5 2 E - M A I L : E F O N V I L @ Y A H O O . C O M
PROFESSIONAL OBJECTIVE
Well-qualified and outstanding management professional with ten collective years of
experience comprised of: sales growth, strategic planning, financial management and
high client satisfaction. Skilled at developing high net worth client relationships and
referral networks contributing to a proven track record of meeting and/or exceeding
goals. Seeking a position within an organization where I can leverage my core strengths
and connections to develop new business, establish lasting relationships, and secure
strategic alliances to increase profitability, and enhance company growth.
LEADERSHIP EXPERIENCE
2016-2017 KeyBank N.A. Cortlandt Manor, NY
Branch Manager: Provide leadership and direction in overseeing the
performance of five branch employees across diverse functional areas including
sales, payroll, accounts receivable / payable, and compliance. Manage branch P&L
with a monthly expense budget, and maintain full accountability for the attainment
of branch monthly goals.
Built branch from under-performing into a thriving branch that currently produces
$1 million in deposit growth sales from October 2016 to December 2016.
Supervised implementation of banking services, sales and operations while meeting
and/or exceeding annual sales goals.
Analyzed applicants' financial status, credit and property evaluation to determine
feasibility of granting loans while strategies to meet clients' financial objectives.
New business and client acquisition resulting in branch growth.
2012-2016 First Niagara Bank N.A. Kingston, NY
Branch Manager: Manage daily operations with a primary focus on driving
revenue growth, increasing profitability, and risk. Provide leadership and direction
in overseeing the performance of four branch employees across diverse functional
areas including sales, payroll, accounts receivable / payable, and compliance.
Assist HR Department with performance evaluation by making salary
recommendations and administering discipline.
Grew branch from under-performing to12% Deposit and Loan growth.
New business and client acquisition resulting in branch growth
Grew branch from $17mil in 2015 to $19mil 2016
Implemented training for new recruits speeding up profitability
Promoted to manager in February of 2015
Aquired by KeyBank August 01, 2016
Elizabeth Fonvil-Voltaire
2. 2
Risk Management & Fraud Prevention
Regulatory Compliance
Notary Public
Goal-oriented
P & L /Cost Control
New Business Acquisition
Strong Computer Skills
Account&Loan Orifination
Strong Verbal & Communication Skills
2007-2012 HSBC Bank N.A. Nyack, NY
Consumer Banker: Assisted in day to day activities consisting of opening new
accounts and daily operations. Skilled at matching banking products with
customer needs, selling any program the bank is offering and assisting clients
in consolidating debt through bank products. Specializes in loan products,
credit card sales, overdraft, and online banking.
Responsible for assisting customers in setting up new checking and savings
accounts.
Sustain strong flow of revenue and meet new account quotas
Work extremely close with management in understanding the functionality of
client satisfaction, branch growth, and client acquisition.
Coached team members to develop sales opportunities and refer customers to
designated business partners to meet branch and individual customer service and
sales goals.
Cross-sold bank products and services to increase sales and revenues
Aquired by First Niagara Bank May 18, 2012
EDUCATION
2009-2012 Nyack College Nyack, NY
Bachelor of Science- Business Admin
2006-2008 Westchester Community College Valhalla, NY
Associate of Science- Business Admin
AREA OF EXPERTISE
Strong organizational skills
Training & Development
Team Building/Leadership
Business Planning
Strategic Planning
Account Management &
Retention
Operation Managemen
Strong Analytical & Problem
Solving Skills
