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DESIGNING WITH
THE USERS!
WHO IS A DESIGNER HERE?
INTRODUCE YOURSELF: WHYARE
YOU AT UXRIGA?
WHAT IS PARTICIPATORY DESIGN?
Or maybe co-design, co-creation, co-production, collaborative design and etc.
THE DIRECT INVOLVEMENT OF
PEOPLE INTO THE DESIGN
PROCESS
Elizabeth B.-N. Sanders (*) &
PieterJan Stappers (**)
WHAT IS NOT PARTICIPATORY
DESIGN?
MAKING USERS DO YOUR JOB
AS A DESIGNER
WHY?
GENERATE THE DIRECTION
Why are we doing this? What exactly are we doing?
WHY?
UNDERSTAND YOUR USERS BETTER
Their believes, behaviours, needs, feelings, ideas. and real problems!
WHY?
GET INSPIRATION AND INSIGHTS
And not design for ourselves but for our users
WHEN?
EARLY ON THE DESIGN PROCESS
HOW?
IDENTIFY GOALS AND
HYPOTHESISES
PLAN APPROPRIATE ACTIVITIES
FACILITATE DESIGN SESSIONS
ANALYZE THE RESULTS
TEAM UP!
DESIGN SOLUTION
FOR THE
CONFERENCE
2 TASKS
FEELING,
WISHES
AND NEEDS
FLOW,
ACTIVITIES,
NEEDS, IDEAS
WRITING
EXERCISE
FLOW
CREATION
LET’S MAKE
CONFERENCES
GREATAGAIN!
TASK ONE
WRITE A LOVE OR BREAKUP LETTER
to the conference you visit regularly: UXRiga
TASK ONE
READ ITTO YOUR TEAM
and make notes!
TASK ONE
WHAT DID YOU NOTICE WHILE DOING THIS
ACTIVITY?
WHATWAS THE MOST UNEXPECTED FINDING?
WHATWAS PREDICTABLE?
TASK ONE
CHOOSE 3 KEY FINDINGS PER GROUP
YOU WANT SHARE WITH EVERYONE.
(IDEAS, EMOTIONS, FEELINGS, BARRIERS,
ACTIVITIES)
TASK ONE
LET’S AGGREGATE!
Would interview give you same results?
FLOW
TASKTWO
CHOOSE THE MODERATOR!
TASKTWO
BY USING MATERIALS (MODELLING CLAY,
LEGOS, POST-IT NOTES) CREATE THE
CONFERENCE
TASKTWO
IDEAL /USUAL
PERFECT
FUTURE
VS
TASKTWO
PRESENTYOUR CONFERENCE!
TASKTWO
INSPIRATION AND INSIGHTS
TOUCHPOINTS
USER PROBLEMS, EMOTIONS AND
BELIEVES
TASKTWO
INSPIRATION AND INSIGHTS
TOUCHPOINTS
USER PROBLEMS, EMOTIONS AND
BELIEVES
RESULTS INTO ACTION
TASKTHREE
DISCUSS AND DECIDE ON THE NEXT STEP:
IS IT MORE SESSIONS? OR PROTOTYPING?
THANKYOU!

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Designing with the users UX Riga 2017 workshop