A brief overview of the fun we had during Jakarta Service Jam 2013

1. great things can be made in 48 hours

2. random group of people sacrifice their weekend to have a 48-hour challenge to
develop a service concept
using design thinking and service design techniques
inspired by a theme shared by 3000 others doing the same thing in 120 cities
around the globe
what? all done in a spirit of experimentation, innovation, co-operation, and friendly
competition

3. 3000 people. 120 cities. 84,000 man-hours. 500 projects
jakarta: 15 people. 1 city. 720 man-hours. 3 projects

4. the game plan: more doing, less talking

5. time left: 48 hours
a quick bla bla bla on design thinking

6. time left: 47 hours
ideation and group forming

7. time left: 47 hours
ideation and group forming

8. time left: 45 hours
a bit of electronic jamming

9. time left: 45 hours
a bit of electronic jamming

10. time left: 33 hours
nudge cards*
*collection of creative and design thinking tools to be used on different thinking phases, taken
from the leading strategic design companies e.g. ideo

11. time left: 32 hours
initial exploration: user research

12. time left: 30 hours
creative exploration

13. time left: 29 hours
refining the idea

14. time left: 29 hours
refining the idea

15. time left: 24 hours
tired and frustrated

16. time left: 23 hours
a good game of ping pong

17. time left: 12 hours
develop idea to concepts

18. time left: 12 hours
develop idea to concepts

19. time left: 12 hours
develop idea to concepts

20. time left: 7 hours
getting more creative

21. time left: 6 hours
deliver the concepts into reality

22. time left: 6 hours
deliver the concepts into reality

23. time left: 0 hours click image for project details
service concepts done!

24. time left: 0 hours
photo time!

25. the buzz

26. the helping hands
organized by
partners