Earl Wolf has over 15 years of experience as a senior IT supervisor and business relations manager. He has a proven track record of leading successful IT departments, implementing strategic technology solutions, and driving business growth. Wolf has expertise in network administration, systems management, software and hardware implementation, and end-user support. He is skilled in a variety of technologies including Windows, MacOS, Linux, virtualization, cloud computing, networking, security, and audio-visual systems. Wolf's most recent role was as Senior IT and Business Relations Manager at Actelion Clinical Research, where he supervised the IT department, implemented global systems, and met with business leaders to identify innovative uses of technology.

1. E A R L W O L F
R E S U M E
INNOVATIVE SENIOR I.T. SUPERVISOR /
MOTIVATED BUSINESS RELATIONS MANAGER
Lead successful organizations, creating proficient networks and sustained profitability.
Seasoned Managerwith demonstrated success in network design,hardware and software implementation and support,ITIL framework,
troubleshooting,and repair. Independent thinker who can identify strategic and innovative uses of technology to drive business growth and
profitability on time and within budget.Go-to person for consultation on computer, audio-visual and other technical needs,with talent for
translating complex lingo into everyday language. Strategic partner and reliable team leader with expertise in business relations,strategic
planning, network systems administration, and creative solutions.
TECHNICAL SKILLS
Operating Systems: Windows (XP, 98, 2000, 2003, Vista, 7, 10); Windows Server 2002 to 2012 IOS; MAC OS;
Novell; MS Exchange Server; SQL; Desktop, laptop Support; System Administration
Hardware: PCs and Laptops Internal Components; MACs; UCS; Cisco Routers; Firewalls; SAN; Security &
Alarm systems; Wireless systems; Access Point; VoIP; Print Servers; Audio-Visual; Knowledge of
cabling standards and installation; WAN; LAN; VPN; MPLS; IP Telephony; basic Linux
Software: Adobe Products; Active Directory; IOS; MS Office/Project/Visio/Word/Outlook; VMWare; ITIL
Cisco VoIP; BABOK; BRIMBOK; Google Apps; Lotus Notes; Sharepoint; Network programming
Concepts; Documentation; SLA; Disaster plans; Anti-Virus/Malware; vSphere; Backup; DNS,DHCP;
Interpersonal skills; workflow diagrams; procedures/process writing
Devices: iPhones; iPads; Scanners; Printers; Card Readers; Mobile Devices
PROFESSIONAL EXPERIENCE
ACTELION CLINICALRESEARCH | Cherry Hill, NewJersey | 2003 – 2015
Senior I.T. / Business Relations Manager, System Administrator
Supervised and project managed technological requirements of pharmaceutical research company with offices
Worldwide.
Supervised IT Department and set up global IT systems and networks for international meetings and training sessions.
Provided efficient and effective delivery of Global Business Demand IT solutions to internal business clients.
 Met with leaders to identify strategic and innovative uses of technology,driving business growth and profitability.
 Held monthly meetings to review open issues,upcoming projects, and departmental demands . End User satisfaction jumped from
58% to 97% confidence in IT.
 IT manager/supervisordirecting the IT department in all phases of IT, Systems Administrator, Google Apps,Support
 Designed computer systems and networks. Set up audio-visual equipment for company presentations, decreasing server footprint
by creating virtual servers.
 Contributed to decreased travel costs by designing new wireless network and creating video conferencing rooms.
 Provided technology vision and planning that regularly evaluated existing systems and recommended appropriate changes.
Enabled implementation of more robust systems,resolving delays and disconnections,and helped in increasing revenue for
12 consecutive years.
 Expert support troubleshooting and problem solver. (go to person for difficult issues). Includes Windows, MACs, IOS,
Servers, Networks
Selected Actelion Projects:

2. E A R L W O L F
R E S U M E
 Directed Lenovo rollout, upgrading PCs at the end of life. Upgraded to Windows 7.
 Partnered with global team to replace old PCs for Actelion’s New Integrated Computer Environment. Performed work in NJ and
Canada. Windows Vista.
 Project Manager/hands-on forour Google Apps roll-out in NJ, Canada, Brazil
 Replaced all computers, upgrading to new Dell systems using Windows XP. Coordinated with HQ on replacement of old
infrastructure equipment with Cisco products.Led and ran all audio-visual upgrades with new Cisco technologies.
 Partnered with vendor to maintain printers/copiers.
 Managed build of new server room.
earlwolf10@gmail.com | c 609-221-2359 | h 856-582-8181 | 18 Cypress Court, Glassboro, NJ 08028
https://www.linkedin.com/in/earlwolf