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Converting Job Descriptions to Role
Descriptions for Better Performance
Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au
Understand the value
and importance of the
non-job roles
employees' play
Learn the process for
converting job
descriptions to role
descriptions
Develop KPIs for the
increasingly important
roles employees play in
the workplace
Role descriptions
Legal disclaimer
You are required to complete any other duties deemed relevant by
by your manager ....
Performance Management Framework
Vision
Mission
Core Values
Role descriptions
Key Result Areas
Key Performance Indicators
Targets
(The End of the Job Description)
Roles people play in
organisations are
more important than
the jobs they do...
The Work People Do
Job Role Non-job Roles
Technical skills
Team role
Skill development role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising
Employee Performance
Positive Mental
Attitude &
Enthusiasm
Role descriptions
10 Most Valued Job Attributes
1. Enthusiasm/positive mental attitude
2. Good communication skills
3. Self-motivation/initiative
4. Honesty
5. Liking people
6. Persistence
7. Ability to work in a team
8. Good organizational skills/ability to work under pressure
9. Willingness to learn
10. Dependency/dedication
(Warner)
Job description v Role description
A job description usually define a set of specific tasks and
responsibilities that are performed by a particular job-holder.
A role description define the job role (technical tasks) and
non-job roles that employees are expected to perform at work
Positive Mental Attitude & Enthusiasm Role
Solution-focus
The orientation of looking for solutions to problems rather than focusing
on the problem.
Autonomy
The degree to which employees are able to work without close
supervision.
Positive Energy
The degree to which the employee demonstrates a positive and
cooperative approach towards their work and colleagues.
Team Role
Leadership
The ability to influence others within the team & organization
in a positive way.
Accountability
The degree to which employees accept responsibility for their
own work and the work of others they work with.
Self-development
Developing oneself is associated with the commitment to help
in carrying out employment duties now and in the future.
Technical development
Involves individuals planning and making decisions about
education, training, and career choices as well as developing the
the right skills and knowledge to do so.
Skill Development Role
Innovation and Continuous Improvement Role
Problem solving and critical thinking
Continuously seeking to identify, define, critically analyze, and
resolve work problems through researching and testing
alternative ideas and approaches.
Customer responsiveness
Involves the ability to identify, understand, build relationships
with, and adapt to the requirements of external and internal
customers in an appropriate manner.
Innovation &
Continuous
Improvement
opportunities
(The end of the job description)
Ways to Formulate Role Descriptions
Dynamic duo method
Team method
Supervisor–incumbent method
Single-employee method
Role descriptions
Role descriptions
30% Discount on any title!
tim@winnersatwork.com.au

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Role descriptions

  • 1. Converting Job Descriptions to Role Descriptions for Better Performance Dr Tim Baker tim@winnersatwork.com.au www.winnersatwork.com.au
  • 2. Understand the value and importance of the non-job roles employees' play Learn the process for converting job descriptions to role descriptions Develop KPIs for the increasingly important roles employees play in the workplace
  • 4. Legal disclaimer You are required to complete any other duties deemed relevant by by your manager ....
  • 5. Performance Management Framework Vision Mission Core Values Role descriptions Key Result Areas Key Performance Indicators Targets (The End of the Job Description)
  • 6. Roles people play in organisations are more important than the jobs they do...
  • 7. The Work People Do Job Role Non-job Roles Technical skills Team role Skill development role Innovation & Continuous Improvement role SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance Positive Mental Attitude & Enthusiasm
  • 9. 10 Most Valued Job Attributes 1. Enthusiasm/positive mental attitude 2. Good communication skills 3. Self-motivation/initiative 4. Honesty 5. Liking people 6. Persistence 7. Ability to work in a team 8. Good organizational skills/ability to work under pressure 9. Willingness to learn 10. Dependency/dedication (Warner)
  • 10. Job description v Role description A job description usually define a set of specific tasks and responsibilities that are performed by a particular job-holder. A role description define the job role (technical tasks) and non-job roles that employees are expected to perform at work
  • 11. Positive Mental Attitude & Enthusiasm Role Solution-focus The orientation of looking for solutions to problems rather than focusing on the problem. Autonomy The degree to which employees are able to work without close supervision. Positive Energy The degree to which the employee demonstrates a positive and cooperative approach towards their work and colleagues.
  • 12. Team Role Leadership The ability to influence others within the team & organization in a positive way. Accountability The degree to which employees accept responsibility for their own work and the work of others they work with.
  • 13. Self-development Developing oneself is associated with the commitment to help in carrying out employment duties now and in the future. Technical development Involves individuals planning and making decisions about education, training, and career choices as well as developing the the right skills and knowledge to do so. Skill Development Role
  • 14. Innovation and Continuous Improvement Role Problem solving and critical thinking Continuously seeking to identify, define, critically analyze, and resolve work problems through researching and testing alternative ideas and approaches. Customer responsiveness Involves the ability to identify, understand, build relationships with, and adapt to the requirements of external and internal customers in an appropriate manner.
  • 16. (The end of the job description)
  • 17. Ways to Formulate Role Descriptions Dynamic duo method Team method Supervisor–incumbent method Single-employee method
  • 20. 30% Discount on any title! tim@winnersatwork.com.au