1. Dr.Renjith Krishnan. R
E-Mail:renjukrs@gmail.com Mobile: 0558211603
INDUSTRY EXPERIENCE
Al-Shifa Polydental clinic Dental Surgeon (during internship) Oct’ 08 – Nov’ 09
Responsibilities:
 Assistingthe maindentistinhisduties
 Dischargingthe dutiesof a competentdental surgeoninthe absence of the maindental surgeon
 Plan,organize andevaluate dental care delivery
Mizpah Polydental clinic Dental Surgeon Dec’ 09 – Sep’ 10
Responsibilities:
 Dischargingthe dutiesof a competentdental surgeon
 Plan,organize andevaluate dental care delivery
Manipal Hospitals Management Trainee - Operations May’12-Apr ‘13
Responsibilities:
Operations
 To identifyareasof costsavingsandtomake stronginternalsystemstogetpositiveEBITDA
 Reduce waiting time of differentprocesses
 Streamliningareas/departmentsforbetter operationalefficiency.The departmentsinclude
pharmacy,lab andradiology
 To help in decision making by the Unit Head by providing useful information gathered through
analysis of data
 Firstpointof contact toaddressclinicianrelated concerns/complaints
 Assessinginventorypracticesof the hospital andprovide valuableinputsforthe improvementof
the same
 Coordinatingthe activitiesof the clinical researchdepartment
Marketing
 Discusswithin-house consultantsregardingthe needforCMEsfor the respective departments
 Coordinatingwiththe marketingteamtoobtainvaluable inputsregardingexistingcatchment
areas forthe hospital andprospective catchmentareastobe developed

2.  Identifyingnewcorporate andnoncorporate tie upsfor enhancingthe hospital revenue
 Liaisingwithcorporate officialsduringtheirhospitalvisits
 Provide valuableinputstothe UnitHeadregardingstrategicpublicandmediarelationsplans
 Proactivelyseekoutmediacoverage andofferourphysiciansasexpertsformedia andother
appearances
 Identifyspecificadvertisingopportunities
Quality
 Implementingandmeasuringthe variousqualityinitiativesof the hospital like patientsatisfaction
surveysandimplementingappropriateactionplansbasedonthe surveyoutcomes
 Coordinationof various activities for the purpose of obtaining ISO accreditation which included
attending to the following:
1) Helpvariousdepartmental HODstodevelopobjectivesandscope fortheirrespective
departments
2) Checkthe robustnessof the internal auditchecklists
3) Prepare internal auditchecklistsandassignauditorstodifferentdepartmentsforthe
purpose of internal audit
4) Schedule internal auditswithoutaffectingthe functioningof the departmentswhile
meetingdeadlines
5) Assistingthe Quality managementrepresentative(QR) inconsolidatingandanalyzing
auditreports
6) Preparinganactionplan forthe closure of Nonconformance (NCR) identifiedbythe
Quality managementrepresentative (QR)
7) Overlookingthe implementationof the actionplansothat NCRsare closed
effectively atthe earliest
8) Assistingthe external auditorsduringthe final audit
Human Resources
 Conductingexitinterviews foremployeesleavingthe organization
Meenakshi Multispecialty Hospital Dy. Manager – Operations May ’13- Sep ‘13
Responsibilities:
Operations
 Directlyresponsibleforthe functioningof Marketing,Purchase,Biomedical,Nursing,Laband
Bloodbank
 Processstreamlininginall departmentsforsmooth conductionof daytoday activities
 Cost savingbyassessingpricing,billingpracticesinbilling,OT,pharmacyetc
 Coordinatingwiththe consultants/HODsof variousdepartmentsforthe smoothfunctioningof the
departments
 Streamlininginventorypracticesthroughoutthe hospital
Marketing
 Positive interactionwithdischarge patients soasto spreada positive wordof mouth
 Interactingwithsupplierstoobtainsponsorshipsforvariousmarketingactivitiesof the hospital
 Coordinatingwiththe marketing departmentandvariousconsultantsforconductingmedical
camps,CMEs etc
 Publicrelationactivitieslikeinteractingwithinfluential personalitiesontheiradmissiontothe
hospital

3.  Interactingwithkeypersonsof government/privatecompaniesduringtheirhospital visitsfortie
ups
Quality
 Managing the qualityrelatedinitiativesof the hospital like feedbackcollection,analysisand
corrective/preventive actions
 AnalyzingNABHrequirementsandassistingthe separate departmentsto streamline their
operationsaccordingtothese requirements
 Interactingwiththe patientsdailytounderstandcustomerperceptionandexpectationsthereby
identifyingopportunitiesforimprovement
 Conductingqualityauditsindifferentfunctional areas of the hospital for processanalysisand
improvement
Human Resources
 Conductingfinal interviewforcandidatesshortlistedforcritical functions
 Participatingindepartmental meetingsforsortingemployeegrievances
Little Flower Hospital Administrator (Dental services) and full time dentist Dec ’13-Sep’14
Responsibilities:
Operations
 Dischargingthe dutiesof a competentdental surgeon
 Plan,organize andevaluate dental care delivery
 Establishingstandardsforthe variousdental treatments beingprovided
 Implementationandevaluationof patientfeedbackandutilizingthe informationgatheredfor
furtherimprovement
 Streamlininginventorypractices
 Timelyplanningfornewmaterial ornew equipmentacquisition.E.g.purchase of additional dental
chair,rotary instrumentforendodontictreatment,purchasingof X- rayequipmentetc
Marketing
 Monitoringthe regularfollowupwithpatients soas to provide personalizedattention
 Interactingwithsupplierstoobtainsponsorshipsforvariousmarketingactivities(e.g.camps) of the
clinic
Quality
 Managing the qualityrelatedinitiativesof the dental cliniclike feedbackcollection,analysisand
corrective/preventive actions
 Interactingwiththe patientsdailytounderstandcustomerperceptionandexpectationsthereby
identifyingopportunitiesforimprovement
 Conductingqualityauditsindifferentfunctional areas of the clinicforprocessanalysisand
improvement
Human Resources
 Recruitmentof auxiliarystaff andexecutionof tie upswithspecialistconsultants
 Sortingemployeegrievances

4. Al Fujairah National Insurance Dy.Manager-Life &Health Underwriting Oct ’14-current
Responsibilities:
 Underwrite andquote medical andlife insurance coversforgroupinsurance policies
 Underwrite andquote medical andlife insurance coversforindividual/familyinsurancepolicies
 Propose andfollowpremiumpaymentterms
 Maintainreinsurance treaties
 Reportedbythe staff of Healthand Life Department(Underwriting) of FujairahBranch
 Coordinate withthe marketingteamof the Fujairahbranchtoacquire new business
 Visitexistingandpotential clientstoboostclientconfidenceandmarketexpansion
 Coordinate withthe claimsdepartmentforthe effectiveclosure of claims
 Delegate,empowerandassessthe performancesof the reportingpersonnel
 Effectivelytrackand followupthe renewalsof grouplife andmedical insurance policies
INTERNSHIPS/PROJECTS
Internship:Fortis Hospitals,Bangalore Apr‘11–Jun‘11
Project Title:Processimprovementinthe IPpharmacy
Project Description:
Complaintsvariedfromdelayeddeliveryof drugs,wrongdrugdispensingtostaff shortageinthe IP
pharmacy.The projectwasdone in the followingphases:processmapping,datacollectionanalysisand
recommendations.Dataanalysiswasdone withexcel aswellasasimulationsoftware(ARENA). The action
planformulatedbasedonthe findingsof the studywasimplementedbythe hospital withpositive
outcomes.
AWARDS AND ACHIEVEMENTS
 1st
place inEl VigorcompetitionconductedbyVGSOM,IITKharaghpur(2011)
 CalicutUniversity3rd
rank(overall)inBDS(2003-09)
 Bestoutgoingstudent(overall)forthe year2002-03, Eminence Publicschool
 2nd
and3rd
placesrespectivelyinthe Inter-dental Badmintoncompetitionsheldin2005 and 2006
 1st
place inMridangam(percussioninstrument) competitionheldaspart of All KeralaCBSE Youth
Festival,2001
 Passedthe ISO9001:2008 QMS internal auditorcourse
 Attendedcourse onUnderwritingPrinciples&Practicesconductedbythe EmiratesInstitute for
BankingandFinancial Studies
 Attendedcourse onIntroductiontoInsurance &Documentationconductedbythe EmiratesInstitute
for BankingandFinancial Studies
EDUCATIONAL QUALIFICATION
Year Institute/University Course Percentage
2015 Medvarsity Diplomain Health
Insurance
Currently
pursuing
2010-12 T. A. Pai ManagementInstitute PGDM - HCM 84.2
2003-09 Royal Dental College BDS 71.4
2001-03 Eminence PublicSchool AISSCE 91.8
2000-01 ThapovanPublicSchool CBSE 88.4

5. EXTRACURRICULAR ACTIVITIES
 Foundermemberof Healthcare committee of T.A.Pai ManagementInstitute,2011
 Headof the organizingteamof the firsteverhealthcare conclave (Abhyudaya-2011) of T. A. Pai
ManagementInstitute
 Memberof the teamthat carriedout marketresearchprojectin2010 to map the buyingbehaviorof
toothpaste consumers
 Participatedinthe fundraisingactivitiesforasocial service organization,HelpAge India
PERSONAL INFORMATION
Age: 29 years
Tools/Packages exposure: MS Project,MS Office,Arena,SPSS
Interests:Readingfiction,Playingbadminton, Listeningtomusic
Languages known: English(R,W, S),Malayalam(R,W,S), Hindi(R,W, S), Tamil(S)