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GIBSON, WENDELL
2900 Kings Rd Panama City, FL 32405
1-850-252-3836 U.S.
+974 5045 7277 Qatar
OBJECTIVE I am willing,and desire to continue to increase myskills and knowledge within this field of
Health Informatics
SKILLS &
ABILITIES
I have been a respiratorytherapistsince 1987.I have also increased myskill setby
attending and completing the Cerner Certified Training Program with an emphasis on
CareNet,PowerChart,Pathology/Lab, Emergency(FirstNet) ClinDoc,SurgiNetand
Dragon.This was completed atCerner Headquarters.
I have been instrumental in the evaluation and implementation ofmultiple EMR Systems.
Proficientin gap analysis and the strategic execution of EMR systems from the Project
Managementof Planning,Initiation,Management,Control,and Closing.Iam well versed in
ICU, NICU, ER, Clinic and Office settings.I have worked in the Clinical,Diagnostic,
Rehabilitative and Acute Care setting.I have assisted in the development;as itrelates to
clinical understanding,and implementation ofseveral EMR systems,examples are;
Cerner,including butnot limited to FirstNet,SurgiNet, CPOE ePrescibe,Med
Reconciliation,PowerChart,McKesson,EPIC, Waiting Room Solutions,and PrognoCIS.I
am extremely proficientin the ability to analyze the workflow in; hospital,clinic and
physician setting,as well as the Sub-Acute, Skilled Facility, and Long Term Acute Care.I
have the ability to partner and implementprojects from startto finish,from the area of
Project Management;conception to inception.I have actively participated in the training
and ongoing supportofPhysician,Nurses and key clinical staffin EMR usage.I am Cerner
Certified Training Professional, Licensed RespiratoryTherapists ;Certified in Pulmonary
Function Testing,Board Certified in Sleep Diagnostics,notonly with BRPT (RPSGT), but
also with the American Academy of Sleep Medicine (RST). I also have an extensive
background in research and projectmanagement. Master’s Certification in Applied Project
Managementin Healthcare,PMP. Extensive exposure in all areas ofhealthcare,Adult
Acute and Chronic Care, Emergency,Behavioral Mental Health,Lab, to name a few. With
global experience having being instrumental in modifying the Healthcare Environmentfor
the country of Qatar
Some previous projects;include;evaluate and implementing EMR systems,atChildren’s
Healthcare of Atlanta, NorthwestMedical Center ( 2 facilities),and Los Angeles County
DepartmentofHealth Services ( 6 facilities)Sleep Disorder’s Center ofPanama City , and
the NeuroMedical Institute,NMI also included identifying and developing the research
department,opening a sleep center;this was managementfrom the initial.A part of an
International team to completelyremake the EMR system of the Qatari Nation,with a total
of 7 hospitals,50 clinics and 20 ancillarysites.Proficientin the governmental processes of
EMR Implementation.Graduate of Villanova University ProjectManagementProgram.
EXPERIENCE
Dell Company
HealthCare Transformations Specialist,Delivery Service Management,Sr. Advisor
December 2014 – Present
Collects,analyzes and synthesizes information to recommend improvements to
organization processes or design.. Collects customer policies,procedures,processes and
objectives and utilizes the information to facilitate the design and implementation ofbestin
class business,industrypractices and process improvementsolutions.. Responsible for
process analysis,re-engineering,and culture change.
PAGE 2
. Advocate process change with an understanding ofproblems and solutions as theyrelate
to the current and future business environment. . Create process change byintegrating
new processes with existing ones,and communicates these changes to affected business
systems..Recommends and implements business improvementprograms..Tailors and
applies proven Organizational Change Managementmethodologies to specific customer
situation.. Engages functional,industryor process subjectmatter experts when needed in
identifying and developing an appropriate customer business solution.
Develops and applies specialized knowledge and expertise in a particular functional area
(i.e. clinical,non-clinical,finances,policyand procedure,and human resources).
Directly interfaces with the customer on projects where regular and sometimes extensive
travel is required. Achieves established consulting chargeability/utilization targets,working
with all Cerner Millennium applications...Interact with C-Level managementto offer
solutions to currentand future state business and clinical models.
PROJECTS:
Hamad Medical Corporation:Medical City:
Women’s Hospital,AmbulatoryCare Center, and Qatar Rehabilitation Institution Nov2015-
present
Hamad Medical Corporation:Hamad General Hospital,Corporate StaffMedical Center,
and Home Health Care Services Aug 2015-present
Hamad Medical Corporation:Rumailah Hospital,Enya Skilled Nursing Facility,Jun 2015-
Nov 2015
Hamad Medical Corporation:The Cuban Hospital Jun 2015- August2015
Hamad Medical Corporation:Al Wakra Hospital Mar 2015- Jun 2015
Hamad Medical Corporation:NCCR(National Cancer Center & Research) Hospital:Dec
2014- Mar 2015
CERNER CERTIFIED TRAINER (APEX SYSTEMS)
[DATES FROM – TO]
Sept 5th
2014- Oct 31st
2014
Harbor-UCLA
Los Angeles,CA
Cerner PathNet Trainer
Working as End-User,Trainer,and Super-user Trainer for the conversion of Departmentof
Health Services of Los Angeles County.
End, Super, and Trainer; Training on the automation ofthe clinical,financial and
managerial processes for surgical pathology,autopsy,bone marrow,cytology, flow
cytometry, molecular genetics and cytogenetics. MILLENNIUM AP SYNOPTIC
REPORTING Establish a solid framework for defining the entry and reporting of final
diagnosis information.PathNetTraining for all aspects ofLaboratory Services, including
General Lab, Core Lab, Blood Bank, Cytology, Histology,Outreach, Helix, and Anatomical
Pathologist.Trained Pathologistin an online information management system for storing
and reporting pathologyinformation in the following clinical areas:surgical pathology,
autopsy, cytology, and bone marrow,as it relates to PathNet. Trained end users on
PathNet system thatprovides detailed tracking of blood bank products from receiptto final
disposition.The software searches for products using multi-facilitylogic by allowing a
search of products for specific institutions and inventoryareas. Trained end users in
PathNet functions as itrelates to General Laboratory functionality to supportthe
departmental workflow including advanced specimen managementand aliquotfeatures,
PAGE 3
front-end pre-analytical processing,laboratoryrobotics and instrumentinterfaces,result
entry and review functions,auto verification, worksheets for the manual areas,and result
inquiry. Trained end-users in PathNetfunctionalityas it relates to microbiologyservices
allowing micro lab to automate manymanual processes and efficientlymanage
bacteriology,micro bacteriology,mycology, and parasitologyand virology specimens.
Trained end-users,super users,and trainers in the functionality of
PathNet Outreach Services in outreach laboratorymanagementsystem focused on order
and call management.
Aug25th-Sept 1st2014
Cerner Headquarters
PathNet Training
Training to improve quality of patientcare through verification of key patient
demographics,testresults and QC controls
Ability to process large quantities ofspecimens safelywhile reducing instances oflostor
misplaced specimens
Automated pathology processes with easytracking and monitoring ofspecimens with bar-
coding,synoptic reporting and image management
Training to Increase outreach competitiveness with courier and route management,
specimen tracking and web-based physician order entryand results viewing
Ability to simplifythe complexity of molecular data capture with immediate access to
genetic information and integration to the EMR. Received training to provide end-users the
ability of PathNet Blood Bank Transfusion to work with the Blood Bank Transfusion
Solutions include:receiving blood products,entering results on blood products and
patients,modifying products,quarantining products,performing inventorycorrections,
reviewing the complete historyof a product, dispensing and assigning products,reviewing
patientproduct history, releasing products,and completing final disposition ofa product.
Jun2nd 2014-Sept1st(Round 2 SurgiNet)
NorthwestMedical Center &
Oro Valley Hospital
Tucson,AZ
Operational Systems Analyst
Cerner Certified Trainer/EMR Conversion and Implementation Analysis
Facilitate and assistwith clinical adoption ofthe EHR, focusing on Physicians and work
flows.Education and training,presentations,design,process mapping,implementation,
and optimization of electronic health records as it relates to Physician use to improve
adoption and clinical outcomes.Focus on usability,adoption,evidenced based practice,
clinical decision support. OSA, End-user,super-user and train the trainer responsibilities.
Training in FirstNet, SurgiNet,Cerner Millennium Power Chart, CPOE, and Dragon.
Knowledge transfer to train Cerner trainers in FirstNetand Dragon.
Gap and work flow analysis and solution.Training and implementation for both ER and 6
UrgentCare facilities. Workflow and gap analysis with Director of Emergencyand Urgent
Care facilities. Input on build workflow analysis.During this project,due to my SurgiNet
training role was expanded to not only FirstNetbut also SurgiNet,with gap and work flow
analysis.FirstNetReview proposed design and commenton potential enhancements.
Training and operational analysis ofAnesthesia and Anesthesiologist.Training ofPhysician
Specialistto include butnot limited to Cardiology,Hematology,Nephrology,etc. End-user
training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon and
PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg Nursing,
Rehab,Case Management,Finance,HIM, Coder, RespiratoryTherapy, Help Desk training.
Jun2nd 2014-July6th
2014(Round 1 FirstNet/CPOE/SurgiNet)
NorthwestMedical Center &
Oro Valley Hospital
Tucson,AZ
Operational Systems Analyst
Cerner Certified Trainer/EMR Facilitation and Implementation
PAGE 4
End-user,super-user and train the trainer responsibilities.Training in FirstNet,SurgiNet,
Cerner Millennium Power Chart,CPOE, and Dragon.Knowledge transfer to train Cerner
trainers in FirstNetand Dragon.
Gap and work flow analysis and solution.Training and implementation for both ER and 6
UrgentCare facilities. Workflow and gap analysis with Director of Emergencyand Urgent
Care facilities. Input on build workflow analysis.During this project,due to my SurgiNet
training role was expanded to not only FirstNetbut also SurgiNet,with gap and work flow
analysis.FirstNet Review proposed design and commenton potential enhancements.End-
user training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon and
PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg Nursing,
Rehab,Case Management,Finance,HIM, Coder, RespiratoryTherapy, Help Desk training.
April 1, 2014- May 30th
2014
Adventist Hospital
Tacoma Park, MD
Cerner Certified Trainer/EMR Facilitation and Implementation.
End-user training ofPhysician Providers and training of Super users in PowerChart,Power
Plans and Power Orders.Multiple Specialties trained,including butnotlimited to Surgeons,
Anesthesia,and Heme/Onc.Cardiologyand Neonatologistto name a few. End-user
training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon and
PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg Nursing,
Rehab,Case Management,Finance,HIM, Coder, RespiratoryTherapy, Help Desk training.
Developed and trained as it relates to gap analysis for specialtyworkflow.Train the Train in
all aspects ofPowerChartMillennium for Physician and Mid-Level Providers.Proctor
training sessions for Super Users in Power ChartMillennium for training of end-users.
Working with Surgeons and Anesthesia in work flow analysis and developmentoftraining
materials for Mid-level and Nursing Providers. Assistin the developmentand delivery of
training materials for the PACU staff.
March2013- April 1, 2014
Pottstown Memorial Hospital
Pottstown,PA
Cerner Certified Trainer/EMR Facilitation and Implementation
End user training and train the trainer for SurgiNet.Training in System navigation and
troubleshooting,PowerChartand Critical Care Nursing.Training end users in the use,
navigation,and troubleshooting ofSurgiNet.Work flow analysis,including preference card
development,PowerPlan development,and analysis ofgap’s in the requirements ofthe
Surgical System.Assiststaff in obtain the mostoutof the Cerner System. Pick listand
preference cards. Participated as "at the elbow"supportresource as the PACU transitions
to the new software.Developed training and assessmentmaterial for PACU and Out
Patient surgerystaff.
February 2014- Mar 2014
Beebe Healthcare
Lewes,MD
Cerner Certified Trainer/EMR Facilitation and Implementation
End-user training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon
and PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg
Nursing,Rehab,Case Management,Finance, HIM, Coder, RespiratoryTherapy, Help
Desk training.Facilitate class room training for the stated fields ofdiscipline. System
navigation and troubleshooting. Dailytraining of staff and providers in clinical
documentation,meaningful use and qualitymeasures.Regularlyconsults with clients on
bestpractices,issue resolution.Experience guiding clients,in order to improve the
performance/reliabilityof the client’s device integration. Participated as "at the elbow"
supportresource as the PACU transitions to the new software
October 2013
PAGE 5
EMR Consultant
Emory Hospital
Cerner PathNet
Atlanta, Ga
Trained laboratory personnel in specimen order entry, blood bank and core lab. System
navigation and troubleshooting.
August 2013
EMR Consultant
Emory Hospital
Atlanta Ga
Trained physicians,nurses and key clinical staffin power chart, order entry and clinical
documentation.
Jan 2013- Dec 2013
Barnes Healthcare
Territory Manager
Develop, implement,and maintain new and ongoing programs to facilitate clientuse of IV
Infusion and Ventilator Therapy. Established an in house Clinical Liaison for Sacred Heart
Bay Medical Center.Developed, implemented and maintained a Clinical Liaison for the
new Level III NICU at HCA Gulf CoastHospital.Developed and im plemented Ventilator
program for Skilled Nursing Facilities.This included butnotlimited to developmentof
policy, procedures,and protocols.Recruit,hire and train staffing. Oversee the multi-levels
of phases for each project. Classroom facilitation oftraining,and presentation ofnew
products and services.
Dec 2012
EMR Consultant
ProMedica Hospital System
McKesson HEO/HED
Toledo,Oh.
Elbow to elbow training for physicians and nurses in the use order entry and clinical
documentation.Instructed clinicians,physicians and nurses in the use of Care Organizer.
System navigation and troubleshooting.
July 2012
EMR Consultant
BaptistEastMedical
Montgomery, Al
Cerner Millennium
Provided elbow to elbow training for physicians and nurses in the use of power chart and
CPOE. Assisted with clinical documentation with power charts.System navigation and
troubleshooting.
April 2012-2014
Manager/Consultant
The NeuroSleep Center @ The NeuroMedical Institute
Panama City Fl. 32405
850-640-1295
Oversaw the establishmentofa 4 bed sleep center that is not only pulmonarybut based in
neurological approach.Increased production ofthe lab within 3 months,and expanded to 6
beds.Oversee the daily functions of the sleep center,and compliance as itrelates the
sleep lab.A part of the build team for design ofnew EMR System, PrognoCIS.Assisted
with necessaryconfiguration ofhow the system worked within the Sleep Lab setting and
its correlation with our other departments,billing,physical therapy,surgical intervention,
and the hospital community,this included charting,billing,and cross communication of
PAGE 6
data between differentsystems.Developed auditorypolicy and procedure for all testing
and documentation for clinician,physician,coding and billing..Assis ted in the
developmentofclinical coding for the NeurologyDepartment.Check and analyzed all
physician medical records for accuracy, and consistencyofbestpractice standards.
Successfullydeveloped a system that is now being used by Bizmatics (PrognoCIS) to
function for other NeurologyDepartments and Sleep Disorder Centers.
August 2008-Feb 2014
RespiratoryTherapist
Select Specialty Medical Hospital
Panama City FL
850-747-3180
Work as a respiratorytherapist,performing acute and chronic respiratorycare. Super User
for implementation and training ofour new EMR System,McKesson base.
August 2008– April 2012
Director
Sleep Disorder Center ofPanama City
Panama City FL
850-769-1797
The Director of a 4 bed sleep center,I oversaw the daily functions of all activities of the
center. I implemented manychanges within the lab,establishing our new Electronic
Medical Records System;Waiting Room Solutions.Helping to develop how our office EMR
system interfaced in with the sleep lab and the physician’s PulmonaryOffice, this included
but was not limited to clinic charting, scheduling,billing and gap analysis as itrelates to the
function of the Sleep Disorder Center and the PulmonaryDepartment.Trained as super
user for training of clinical staffand nurses in order entry, charting and billing and revenue
cycle. Developed auditor policy and procedures for Pulmonologyand Polysomnography
Department.Assisted in the developmentofclinical coding for the review and analysis of
all physician medical records for accuracy, and consistencyof bestpractice standards.
August 2006 -August2009
Sleep Study and PulmonaryFunction Compliance Coordinator
SoutheastLouisianan Veterans System
Baton Rouge La
Maintained the pulmonaryfunction laboratory and over saw the compliance program ofthe
veterans diagnosed with sleep and breathing disorder.This included the testing ofpatients
with sleep disorders and testing ofpatients that presented with a respiratorydisorder.Was
the patientconsultcontact for any issues the veteran had regarding his abilityto properly
utilize the therapy prescribed for him.
January 2004-August2006
Owner/Children’s Sleep Center ofColumbus
Columbus,GA
Owner and manager ofsleep center that performed the sleep studies on pediatric patients
that presentwith sleep disorder.Personallyarranged for the contract and financing of the
laboratory. Hired and trained all staff that worked for me.We averaged 50-60 patients per
month,ranging in age from 1 month to 18 years of age
August 1999 – March 2009
Supervisor
PulmonaryDiagnostic Center
Children's Healthcare ofAtlanta
Atlanta, GA
PAGE 7
In charge of the daily functions of the pulmonaryfunction laboratory.Performed testing on
all children age 2 years and up as it related to their difficulty in breathing.This also
pertained to patients thatwere to be screened for lung and or heart transplants.Sickle Cell
and Cystic Fibrosis patients.
I was integral member ofthe build team for the growth and developmentour new EPIC
EMR system. Assisted in the developmentof our system from the ground up. This system
was a template and had to be put together in house,we worked on everything from how
the HL-7 interface would relay data to how the system would capture CPT and ICD-9
codes to calculate billing. This was an interesting experience since this was atthe inception
of EMR implementation. Was able to develop a system that is now utilized by 3 major
hospital facilities and 10 satellite clinic sites.This was notonlyfor the Pulmonary
Diagnostic Department,which was responsible for Sleep Diagnostics,PulmonaryFunction,
Cardiac and PulmonaryStress Testing,and 3 PulmonaryOffices, but also how EMR
systems would be able to capture and relay information for our multitude ofresearch
projects.
August 1995 – December 1999
NightShift Supervisor
Parkway Hospital
Lithia Springs,GA
Supervised the nightly function of the respiratorydepartment,this included butnot limited
to arterial blood gas procedures and analysis.Intubation ofemergentand elective patients.
Ventilator managementand chronic and acute care of patients presenting with respiratory
disorders.Also in charge of the sleep lab which included performing Polysomnographyon
adultpatients.
August 1992 – December 1995
Technician Respiratory
Southern Regional Hospital
Riverdale Hospital
Performed all aspects ofRespiratoryTherapy, including butnot limited to aerosol therapy,
chest-physiotherapy,ventilator managementand all emergentrespiratorytherapy.
August 1989 – August1992
RespiratoryTherapy Technician
ColquittRegional Medical Center
Moultrie GA
Performed all aspects ofRespiratoryTherapy, including butnot limited to aerosol therapy,
chest-physiotherapy,ventilator managementand all emergentrespiratorytherapy.
August 1988 – August1989
RespiratoryTherapy Technician Peach County Hospital
Fort Valley GA
PAGE 8
EDUCATION UNIVERSITY OF SALFORD
Major: Master’s Program Global Management
Dec 2015-Present
Villanova University
Project Management
July 2015
WesternGovernors College
Major: Health Informatics
July 2014-Dec 2014
FORT VALLEY STATE UNIVERSITY
Major: Biology
Attended: 1987-1989
SOUTHWEST GEORGIA COLLEGE
Degree:RespiratoryTherapy Sciences
Graduated:Aug 1987
THOMASVILLE HIGH SCHOOL
Graduation:1982
REFERENCES References:
Kevin Stockton CEO
NorthwestMedical Center
6200 N. La Cholla Blvd.
Tucson,AZ 85741
Phone: 520-469-8104 Fax: 520-469-8101
Email:kevin.stockton@northwestmedicalcenter.com
Website:www.northwestmedicalcenter.com
Dr. James Hassen,MD Medical Director
EmergencyDepartment,NorthwestMedical Center
6200 N. La Cholla Blvd.
Tucson,AZ 85741
Phone:520-469-8001
James.HassenJr@northwestmedicalcenter.com
Misty Colvin, MD Medical Director
NorthwestUrgentCare Network NorthwestMedical Center
PAGE 9
4001 E Sunrise Dr.Ste 120
Tucson,AZ 85718
Office: 520.209.7001
Grant Goodman
Clinical Transformation Lead
Health Information & Communications Technology
Tel: (+974) 443 98831
Fax: (+974) 443 95040
Mob: (+974) 55985267
P.O.Box 3050 Doha,Qatar
www.hmc.org.qa
Other references are available upon Request

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  • 1. GIBSON, WENDELL 2900 Kings Rd Panama City, FL 32405 1-850-252-3836 U.S. +974 5045 7277 Qatar OBJECTIVE I am willing,and desire to continue to increase myskills and knowledge within this field of Health Informatics SKILLS & ABILITIES I have been a respiratorytherapistsince 1987.I have also increased myskill setby attending and completing the Cerner Certified Training Program with an emphasis on CareNet,PowerChart,Pathology/Lab, Emergency(FirstNet) ClinDoc,SurgiNetand Dragon.This was completed atCerner Headquarters. I have been instrumental in the evaluation and implementation ofmultiple EMR Systems. Proficientin gap analysis and the strategic execution of EMR systems from the Project Managementof Planning,Initiation,Management,Control,and Closing.Iam well versed in ICU, NICU, ER, Clinic and Office settings.I have worked in the Clinical,Diagnostic, Rehabilitative and Acute Care setting.I have assisted in the development;as itrelates to clinical understanding,and implementation ofseveral EMR systems,examples are; Cerner,including butnot limited to FirstNet,SurgiNet, CPOE ePrescibe,Med Reconciliation,PowerChart,McKesson,EPIC, Waiting Room Solutions,and PrognoCIS.I am extremely proficientin the ability to analyze the workflow in; hospital,clinic and physician setting,as well as the Sub-Acute, Skilled Facility, and Long Term Acute Care.I have the ability to partner and implementprojects from startto finish,from the area of Project Management;conception to inception.I have actively participated in the training and ongoing supportofPhysician,Nurses and key clinical staffin EMR usage.I am Cerner Certified Training Professional, Licensed RespiratoryTherapists ;Certified in Pulmonary Function Testing,Board Certified in Sleep Diagnostics,notonly with BRPT (RPSGT), but also with the American Academy of Sleep Medicine (RST). I also have an extensive background in research and projectmanagement. Master’s Certification in Applied Project Managementin Healthcare,PMP. Extensive exposure in all areas ofhealthcare,Adult Acute and Chronic Care, Emergency,Behavioral Mental Health,Lab, to name a few. With global experience having being instrumental in modifying the Healthcare Environmentfor the country of Qatar Some previous projects;include;evaluate and implementing EMR systems,atChildren’s Healthcare of Atlanta, NorthwestMedical Center ( 2 facilities),and Los Angeles County DepartmentofHealth Services ( 6 facilities)Sleep Disorder’s Center ofPanama City , and the NeuroMedical Institute,NMI also included identifying and developing the research department,opening a sleep center;this was managementfrom the initial.A part of an International team to completelyremake the EMR system of the Qatari Nation,with a total of 7 hospitals,50 clinics and 20 ancillarysites.Proficientin the governmental processes of EMR Implementation.Graduate of Villanova University ProjectManagementProgram. EXPERIENCE Dell Company HealthCare Transformations Specialist,Delivery Service Management,Sr. Advisor December 2014 – Present Collects,analyzes and synthesizes information to recommend improvements to organization processes or design.. Collects customer policies,procedures,processes and objectives and utilizes the information to facilitate the design and implementation ofbestin class business,industrypractices and process improvementsolutions.. Responsible for process analysis,re-engineering,and culture change.
  • 2. PAGE 2 . Advocate process change with an understanding ofproblems and solutions as theyrelate to the current and future business environment. . Create process change byintegrating new processes with existing ones,and communicates these changes to affected business systems..Recommends and implements business improvementprograms..Tailors and applies proven Organizational Change Managementmethodologies to specific customer situation.. Engages functional,industryor process subjectmatter experts when needed in identifying and developing an appropriate customer business solution. Develops and applies specialized knowledge and expertise in a particular functional area (i.e. clinical,non-clinical,finances,policyand procedure,and human resources). Directly interfaces with the customer on projects where regular and sometimes extensive travel is required. Achieves established consulting chargeability/utilization targets,working with all Cerner Millennium applications...Interact with C-Level managementto offer solutions to currentand future state business and clinical models. PROJECTS: Hamad Medical Corporation:Medical City: Women’s Hospital,AmbulatoryCare Center, and Qatar Rehabilitation Institution Nov2015- present Hamad Medical Corporation:Hamad General Hospital,Corporate StaffMedical Center, and Home Health Care Services Aug 2015-present Hamad Medical Corporation:Rumailah Hospital,Enya Skilled Nursing Facility,Jun 2015- Nov 2015 Hamad Medical Corporation:The Cuban Hospital Jun 2015- August2015 Hamad Medical Corporation:Al Wakra Hospital Mar 2015- Jun 2015 Hamad Medical Corporation:NCCR(National Cancer Center & Research) Hospital:Dec 2014- Mar 2015 CERNER CERTIFIED TRAINER (APEX SYSTEMS) [DATES FROM – TO] Sept 5th 2014- Oct 31st 2014 Harbor-UCLA Los Angeles,CA Cerner PathNet Trainer Working as End-User,Trainer,and Super-user Trainer for the conversion of Departmentof Health Services of Los Angeles County. End, Super, and Trainer; Training on the automation ofthe clinical,financial and managerial processes for surgical pathology,autopsy,bone marrow,cytology, flow cytometry, molecular genetics and cytogenetics. MILLENNIUM AP SYNOPTIC REPORTING Establish a solid framework for defining the entry and reporting of final diagnosis information.PathNetTraining for all aspects ofLaboratory Services, including General Lab, Core Lab, Blood Bank, Cytology, Histology,Outreach, Helix, and Anatomical Pathologist.Trained Pathologistin an online information management system for storing and reporting pathologyinformation in the following clinical areas:surgical pathology, autopsy, cytology, and bone marrow,as it relates to PathNet. Trained end users on PathNet system thatprovides detailed tracking of blood bank products from receiptto final disposition.The software searches for products using multi-facilitylogic by allowing a search of products for specific institutions and inventoryareas. Trained end users in PathNet functions as itrelates to General Laboratory functionality to supportthe departmental workflow including advanced specimen managementand aliquotfeatures,
  • 3. PAGE 3 front-end pre-analytical processing,laboratoryrobotics and instrumentinterfaces,result entry and review functions,auto verification, worksheets for the manual areas,and result inquiry. Trained end-users in PathNetfunctionalityas it relates to microbiologyservices allowing micro lab to automate manymanual processes and efficientlymanage bacteriology,micro bacteriology,mycology, and parasitologyand virology specimens. Trained end-users,super users,and trainers in the functionality of PathNet Outreach Services in outreach laboratorymanagementsystem focused on order and call management. Aug25th-Sept 1st2014 Cerner Headquarters PathNet Training Training to improve quality of patientcare through verification of key patient demographics,testresults and QC controls Ability to process large quantities ofspecimens safelywhile reducing instances oflostor misplaced specimens Automated pathology processes with easytracking and monitoring ofspecimens with bar- coding,synoptic reporting and image management Training to Increase outreach competitiveness with courier and route management, specimen tracking and web-based physician order entryand results viewing Ability to simplifythe complexity of molecular data capture with immediate access to genetic information and integration to the EMR. Received training to provide end-users the ability of PathNet Blood Bank Transfusion to work with the Blood Bank Transfusion Solutions include:receiving blood products,entering results on blood products and patients,modifying products,quarantining products,performing inventorycorrections, reviewing the complete historyof a product, dispensing and assigning products,reviewing patientproduct history, releasing products,and completing final disposition ofa product. Jun2nd 2014-Sept1st(Round 2 SurgiNet) NorthwestMedical Center & Oro Valley Hospital Tucson,AZ Operational Systems Analyst Cerner Certified Trainer/EMR Conversion and Implementation Analysis Facilitate and assistwith clinical adoption ofthe EHR, focusing on Physicians and work flows.Education and training,presentations,design,process mapping,implementation, and optimization of electronic health records as it relates to Physician use to improve adoption and clinical outcomes.Focus on usability,adoption,evidenced based practice, clinical decision support. OSA, End-user,super-user and train the trainer responsibilities. Training in FirstNet, SurgiNet,Cerner Millennium Power Chart, CPOE, and Dragon. Knowledge transfer to train Cerner trainers in FirstNetand Dragon. Gap and work flow analysis and solution.Training and implementation for both ER and 6 UrgentCare facilities. Workflow and gap analysis with Director of Emergencyand Urgent Care facilities. Input on build workflow analysis.During this project,due to my SurgiNet training role was expanded to not only FirstNetbut also SurgiNet,with gap and work flow analysis.FirstNetReview proposed design and commenton potential enhancements. Training and operational analysis ofAnesthesia and Anesthesiologist.Training ofPhysician Specialistto include butnot limited to Cardiology,Hematology,Nephrology,etc. End-user training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon and PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg Nursing, Rehab,Case Management,Finance,HIM, Coder, RespiratoryTherapy, Help Desk training. Jun2nd 2014-July6th 2014(Round 1 FirstNet/CPOE/SurgiNet) NorthwestMedical Center & Oro Valley Hospital Tucson,AZ Operational Systems Analyst Cerner Certified Trainer/EMR Facilitation and Implementation
  • 4. PAGE 4 End-user,super-user and train the trainer responsibilities.Training in FirstNet,SurgiNet, Cerner Millennium Power Chart,CPOE, and Dragon.Knowledge transfer to train Cerner trainers in FirstNetand Dragon. Gap and work flow analysis and solution.Training and implementation for both ER and 6 UrgentCare facilities. Workflow and gap analysis with Director of Emergencyand Urgent Care facilities. Input on build workflow analysis.During this project,due to my SurgiNet training role was expanded to not only FirstNetbut also SurgiNet,with gap and work flow analysis.FirstNet Review proposed design and commenton potential enhancements.End- user training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon and PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg Nursing, Rehab,Case Management,Finance,HIM, Coder, RespiratoryTherapy, Help Desk training. April 1, 2014- May 30th 2014 Adventist Hospital Tacoma Park, MD Cerner Certified Trainer/EMR Facilitation and Implementation. End-user training ofPhysician Providers and training of Super users in PowerChart,Power Plans and Power Orders.Multiple Specialties trained,including butnotlimited to Surgeons, Anesthesia,and Heme/Onc.Cardiologyand Neonatologistto name a few. End-user training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon and PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg Nursing, Rehab,Case Management,Finance,HIM, Coder, RespiratoryTherapy, Help Desk training. Developed and trained as it relates to gap analysis for specialtyworkflow.Train the Train in all aspects ofPowerChartMillennium for Physician and Mid-Level Providers.Proctor training sessions for Super Users in Power ChartMillennium for training of end-users. Working with Surgeons and Anesthesia in work flow analysis and developmentoftraining materials for Mid-level and Nursing Providers. Assistin the developmentand delivery of training materials for the PACU staff. March2013- April 1, 2014 Pottstown Memorial Hospital Pottstown,PA Cerner Certified Trainer/EMR Facilitation and Implementation End user training and train the trainer for SurgiNet.Training in System navigation and troubleshooting,PowerChartand Critical Care Nursing.Training end users in the use, navigation,and troubleshooting ofSurgiNet.Work flow analysis,including preference card development,PowerPlan development,and analysis ofgap’s in the requirements ofthe Surgical System.Assiststaff in obtain the mostoutof the Cerner System. Pick listand preference cards. Participated as "at the elbow"supportresource as the PACU transitions to the new software.Developed training and assessmentmaterial for PACU and Out Patient surgerystaff. February 2014- Mar 2014 Beebe Healthcare Lewes,MD Cerner Certified Trainer/EMR Facilitation and Implementation End-user training for Cerner Millennium Hospitalist,Physician providers,CPOE Dragon and PowerChartand PowerChartOrganizer. Critical Care Nursing,General MedSurg Nursing,Rehab,Case Management,Finance, HIM, Coder, RespiratoryTherapy, Help Desk training.Facilitate class room training for the stated fields ofdiscipline. System navigation and troubleshooting. Dailytraining of staff and providers in clinical documentation,meaningful use and qualitymeasures.Regularlyconsults with clients on bestpractices,issue resolution.Experience guiding clients,in order to improve the performance/reliabilityof the client’s device integration. Participated as "at the elbow" supportresource as the PACU transitions to the new software October 2013
  • 5. PAGE 5 EMR Consultant Emory Hospital Cerner PathNet Atlanta, Ga Trained laboratory personnel in specimen order entry, blood bank and core lab. System navigation and troubleshooting. August 2013 EMR Consultant Emory Hospital Atlanta Ga Trained physicians,nurses and key clinical staffin power chart, order entry and clinical documentation. Jan 2013- Dec 2013 Barnes Healthcare Territory Manager Develop, implement,and maintain new and ongoing programs to facilitate clientuse of IV Infusion and Ventilator Therapy. Established an in house Clinical Liaison for Sacred Heart Bay Medical Center.Developed, implemented and maintained a Clinical Liaison for the new Level III NICU at HCA Gulf CoastHospital.Developed and im plemented Ventilator program for Skilled Nursing Facilities.This included butnotlimited to developmentof policy, procedures,and protocols.Recruit,hire and train staffing. Oversee the multi-levels of phases for each project. Classroom facilitation oftraining,and presentation ofnew products and services. Dec 2012 EMR Consultant ProMedica Hospital System McKesson HEO/HED Toledo,Oh. Elbow to elbow training for physicians and nurses in the use order entry and clinical documentation.Instructed clinicians,physicians and nurses in the use of Care Organizer. System navigation and troubleshooting. July 2012 EMR Consultant BaptistEastMedical Montgomery, Al Cerner Millennium Provided elbow to elbow training for physicians and nurses in the use of power chart and CPOE. Assisted with clinical documentation with power charts.System navigation and troubleshooting. April 2012-2014 Manager/Consultant The NeuroSleep Center @ The NeuroMedical Institute Panama City Fl. 32405 850-640-1295 Oversaw the establishmentofa 4 bed sleep center that is not only pulmonarybut based in neurological approach.Increased production ofthe lab within 3 months,and expanded to 6 beds.Oversee the daily functions of the sleep center,and compliance as itrelates the sleep lab.A part of the build team for design ofnew EMR System, PrognoCIS.Assisted with necessaryconfiguration ofhow the system worked within the Sleep Lab setting and its correlation with our other departments,billing,physical therapy,surgical intervention, and the hospital community,this included charting,billing,and cross communication of
  • 6. PAGE 6 data between differentsystems.Developed auditorypolicy and procedure for all testing and documentation for clinician,physician,coding and billing..Assis ted in the developmentofclinical coding for the NeurologyDepartment.Check and analyzed all physician medical records for accuracy, and consistencyofbestpractice standards. Successfullydeveloped a system that is now being used by Bizmatics (PrognoCIS) to function for other NeurologyDepartments and Sleep Disorder Centers. August 2008-Feb 2014 RespiratoryTherapist Select Specialty Medical Hospital Panama City FL 850-747-3180 Work as a respiratorytherapist,performing acute and chronic respiratorycare. Super User for implementation and training ofour new EMR System,McKesson base. August 2008– April 2012 Director Sleep Disorder Center ofPanama City Panama City FL 850-769-1797 The Director of a 4 bed sleep center,I oversaw the daily functions of all activities of the center. I implemented manychanges within the lab,establishing our new Electronic Medical Records System;Waiting Room Solutions.Helping to develop how our office EMR system interfaced in with the sleep lab and the physician’s PulmonaryOffice, this included but was not limited to clinic charting, scheduling,billing and gap analysis as itrelates to the function of the Sleep Disorder Center and the PulmonaryDepartment.Trained as super user for training of clinical staffand nurses in order entry, charting and billing and revenue cycle. Developed auditor policy and procedures for Pulmonologyand Polysomnography Department.Assisted in the developmentofclinical coding for the review and analysis of all physician medical records for accuracy, and consistencyof bestpractice standards. August 2006 -August2009 Sleep Study and PulmonaryFunction Compliance Coordinator SoutheastLouisianan Veterans System Baton Rouge La Maintained the pulmonaryfunction laboratory and over saw the compliance program ofthe veterans diagnosed with sleep and breathing disorder.This included the testing ofpatients with sleep disorders and testing ofpatients that presented with a respiratorydisorder.Was the patientconsultcontact for any issues the veteran had regarding his abilityto properly utilize the therapy prescribed for him. January 2004-August2006 Owner/Children’s Sleep Center ofColumbus Columbus,GA Owner and manager ofsleep center that performed the sleep studies on pediatric patients that presentwith sleep disorder.Personallyarranged for the contract and financing of the laboratory. Hired and trained all staff that worked for me.We averaged 50-60 patients per month,ranging in age from 1 month to 18 years of age August 1999 – March 2009 Supervisor PulmonaryDiagnostic Center Children's Healthcare ofAtlanta Atlanta, GA
  • 7. PAGE 7 In charge of the daily functions of the pulmonaryfunction laboratory.Performed testing on all children age 2 years and up as it related to their difficulty in breathing.This also pertained to patients thatwere to be screened for lung and or heart transplants.Sickle Cell and Cystic Fibrosis patients. I was integral member ofthe build team for the growth and developmentour new EPIC EMR system. Assisted in the developmentof our system from the ground up. This system was a template and had to be put together in house,we worked on everything from how the HL-7 interface would relay data to how the system would capture CPT and ICD-9 codes to calculate billing. This was an interesting experience since this was atthe inception of EMR implementation. Was able to develop a system that is now utilized by 3 major hospital facilities and 10 satellite clinic sites.This was notonlyfor the Pulmonary Diagnostic Department,which was responsible for Sleep Diagnostics,PulmonaryFunction, Cardiac and PulmonaryStress Testing,and 3 PulmonaryOffices, but also how EMR systems would be able to capture and relay information for our multitude ofresearch projects. August 1995 – December 1999 NightShift Supervisor Parkway Hospital Lithia Springs,GA Supervised the nightly function of the respiratorydepartment,this included butnot limited to arterial blood gas procedures and analysis.Intubation ofemergentand elective patients. Ventilator managementand chronic and acute care of patients presenting with respiratory disorders.Also in charge of the sleep lab which included performing Polysomnographyon adultpatients. August 1992 – December 1995 Technician Respiratory Southern Regional Hospital Riverdale Hospital Performed all aspects ofRespiratoryTherapy, including butnot limited to aerosol therapy, chest-physiotherapy,ventilator managementand all emergentrespiratorytherapy. August 1989 – August1992 RespiratoryTherapy Technician ColquittRegional Medical Center Moultrie GA Performed all aspects ofRespiratoryTherapy, including butnot limited to aerosol therapy, chest-physiotherapy,ventilator managementand all emergentrespiratorytherapy. August 1988 – August1989 RespiratoryTherapy Technician Peach County Hospital Fort Valley GA
  • 8. PAGE 8 EDUCATION UNIVERSITY OF SALFORD Major: Master’s Program Global Management Dec 2015-Present Villanova University Project Management July 2015 WesternGovernors College Major: Health Informatics July 2014-Dec 2014 FORT VALLEY STATE UNIVERSITY Major: Biology Attended: 1987-1989 SOUTHWEST GEORGIA COLLEGE Degree:RespiratoryTherapy Sciences Graduated:Aug 1987 THOMASVILLE HIGH SCHOOL Graduation:1982 REFERENCES References: Kevin Stockton CEO NorthwestMedical Center 6200 N. La Cholla Blvd. Tucson,AZ 85741 Phone: 520-469-8104 Fax: 520-469-8101 Email:kevin.stockton@northwestmedicalcenter.com Website:www.northwestmedicalcenter.com Dr. James Hassen,MD Medical Director EmergencyDepartment,NorthwestMedical Center 6200 N. La Cholla Blvd. Tucson,AZ 85741 Phone:520-469-8001 James.HassenJr@northwestmedicalcenter.com Misty Colvin, MD Medical Director NorthwestUrgentCare Network NorthwestMedical Center
  • 9. PAGE 9 4001 E Sunrise Dr.Ste 120 Tucson,AZ 85718 Office: 520.209.7001 Grant Goodman Clinical Transformation Lead Health Information & Communications Technology Tel: (+974) 443 98831 Fax: (+974) 443 95040 Mob: (+974) 55985267 P.O.Box 3050 Doha,Qatar www.hmc.org.qa Other references are available upon Request