Health admin job posting for week ending august 1st 2015
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Health admin job posting for week ending august 1st 2015
1. Health Administration Jobs for Week Ending August 1st, 2015
1. Vet Techs & Assistants
Trupanion
Location: Vancouver BC
Date: June 28, 2015
URL: http://goo.gl/NWxu55
Job Description:
Are you a career minded veterinary technician or assistant looking for a new challenge with a great
company that has fantastic potential for upward mobility? Are you self-motivated, confident and
passionate about helping pets? Do you want to be able to use AND expand your existing medical
knowledge? If you answered YES to these questions, then TRUPANION has an exciting full time
opportunity as a Claims Specialist in our dynamic claims department waiting for you in our office in
beautiful North Vancouver, British Columbia.
The Claim Specialist position uses the Trupanion Policy and their exceptional medical knowledge to
review medical records, chart notes, lab results, invoices, estimates, etc. in order to make fast and
accurate assessments on the eligibility of received claims. The outcome of the claim assessment is
communicated to the pet owners via email and phone. In addition to adjudicating claims, Claims
Specialists provide outstanding customer service to existing pet owners and veterinary clinics/hospitals
relating to any current, future or past claims. This positions offers the option to work from home after
establishing a track record of outstanding work performance.
Requirements:
Exceptional understanding of veterinary medical terminology and medical conditions is required
Candidates must have 3+ years of veterinary technician or assisting experience in a
clinic/hospital environment
Strong preference given to candidates with 5+ years in a clinic/hospital environment and/or
licensed technician credentials
Strong attention to detail
Independent and self-motivated work ethic
Experience providing customer service both in writing and over the phone
Computer competent with proficiency in Microsoft Office applications
Excellent typing and 10-key skills
Must be pet-friendly
Desired Qualifications:
Strong problem solving skills
Enjoys a challenge
Enjoys sharing current veterinary knowledge and possesses a willingness and desire to increase
knowledge base
Adaptability
Great self-confidence
Fluent in Spanish and/or French highly desirable ($1 addl/hour)
2. Health Administration Jobs for Week Ending August 1st, 2015
2. Health and Safety Administrator
Lafarge
Location: Vancouver, BC
Date: July 16, 2015
URL: http://goo.gl/cYMJll
Job Description:
Provide expertise and administrative support in the area of health and safety. Working under the
supervision of GVA H&S manager, and with WCAN health and safety team, create and maintain the
required databases and track and record safety related activities as recorded and reported by the
respective operations. Ensure safety procedures, practices and training records are kept up to date.
Responsibilities:
Work with H&S Manager & WCAN H&S Analyst to ensure H&S related data are gathered on a
timely bases and input in the relevant databases and websites.
Maintain the tracking mechanisms for leading and lagging H&S indicators.
Assists in the development of documentation required for HSMS requirements.
Participate in the delivery of safety communications and programs to support the Lafarge Health
and Safety Management System.
Participate and assists in the development and sourcing of new safety products ensuring
consistency and financial prudence.
Develop tracking for safety related training modules and programs reflective of applicable
legislative requirements as well as Lafarge safety standards, policies, procedures and practices.
Assist in creating H&S safety manual and reference materials as required and directed by the
H&S manager.
Assist the operations in their responsibilities with regards to management of safety, health and
loss control issues.
Respond to information requests from operations.
Arrange pre-employment and post incident D&A testing.
Develop and maintain a positive and proactive relationship with the operations as well as the
WCAN H&S team.
Follow-up on HSMS, COR audit/inspection recommendations to ensure all items have been
completed on time and assist with removing any barriers to completion.
Provide general office support.
Other duties as required.
Qualification:
Grade 12 Diploma or Certificate in office and administration
Minimum 2 years in office admin support with strong background in Health and Safety
Possession of Health and Safety certification/education is a definite asset
3. Health Administration Jobs for Week Ending August 1st, 2015
3. Medical Education Manager, Dermatology
Johnson & Johnson Pharmaceutical Research & Development
Location: Vancouver, BC
Date: July 20, 2015
URL: http://goo.gl/pf6bYC
About the Job:
The Medical Education Manager is a customer facing position that uses strategic insights to develop and
implement national and regional learning programs. In addition to working on learning programs, this
person will be involved in gathering insights from advisory boards and developing relationship with key
opinion leaders. This position will be based out of Vancouver, Calgary or Edmonton, and will support
Western Canada.
Key Responsibilities:
Through Customer Insight, provide strategic direction for existing and emerging customer
learning activities.
Participate in the development of the national and regional Medical Education plan, strategic
direction, ongoing execution, and budgeting of initiatives including regional and national
speaker tours, advisory boards, symposia, conferences and other interventions as needed.
Provide key customer insights to business partners to help guide strategic direction
Develop KOLs (Key Opinion Leaders) and nurture close relationships with KOLs (Key Opinion
Leaders) and other stakeholder groups to facilitate education initiatives.
Work in partnership with business partners to develop and implement strategic and innovative
customer education/value-add programs related to the Dermatology therapeutic area.
Attendance/participation at regional and major conferences (National and International) as
needed.
Keep abreast of scientific literature/clinical data relating to Dermatology.
Collaboration with and providing expert-level CHE consultation and support to the regional sales
force.
Ongoing assessments of impact for non-CHE initiatives through leading & lagging indicator
metrics.
Qualifications:
University degree in business, Life Sciences or related Health Sciences discipline strongly
preferred.
Therapeutic area experience in Immunology/ Dermatology is an asset
Proven project management, planning and organizational skills.
Strong verbal and written communication skills, including strong presentation skills.
Ability to put data into perspective and communicate it concisely.
In Depth knowledge of Rx&D code and Healthcare Compliance policies and procedures.
Demonstrated ability to work closely with KOLs to gain key marketing insights and/or develop
brand/therapeutic area CHE content required.
Proven track record in developing and executing successful CHE learning activities or other HCP
learning activities is an asset.
4. Health Administration Jobs for Week Ending August 1st, 2015
Strong customer focus and proven skills in developing effective strategic relationships with
external customers and internal business partners.
Strong collaboration and interdependent partnering skills to work closely with multiple internal
business partners.
Knowledge of principles of adult learning.
Demonstrated cycle of success in Sales/Marketing including a track record of success in strategic
peer to peer event execution is an asset.
Strong computer skills including PowerPoint skills to produce/edit presentations.
Ability to travel is required and will be approximately 50%, based on business need.
BE VITAL in your career. Be seen for the talent you bring to your work. Explore opportunities
within the Johnson & Johnson Family of Companies.
4. Consultant, Sales-Healthcare
Steelcase
Date: July 11, 2015
Location: Vancouver, BC
URL: http://goo.gl/5NmLVr
Job Summary and Requirements:
Sales professional responsible for a specialized Steelcase market segment, brand, vertical
market, or product category within a sales region.
Must have demonstrated outstanding sales ability with a sustained record of sales achievement.
Requires complete knowledge of the organization’s policies, products and services.
Achieves revenue targets of assigned group within the region.
Collaborates with the Strategic Account Manager and other category sales consultants on
strategies to provide the best product solutions for the client.
Prepares brand or product specific briefings for customer and company representatives.
Plans, facilitates and/or conducts complex negotiations, typically over a long sales cycle.
Applies consultative selling skills to develop attractive value propositions for complex
opportunities.
Utilizes advanced product knowledge and understanding of the customer's business to develop
creative solutions that meet the customer’s needs while producing revenue in line with product
category plans.
Demonstrates a deep understanding of customers and their issues.
5. Health Administration Jobs for Week Ending August 1st, 2015
5. Medical Staff Regional Department Head Administrative Assistant
Providence Health Care
Location: Vancouver, BC
Date: July 17, 2015
URL: http://goo.gl/h6lCAF
Job Summary:
In accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care,
the person promotes a safe, respectful, and civil working environment for patients, residents, families,
visitors and staff. Reporting to the Leader, Medical Affairs or designate, and receiving work direction
from the Head of a Regional (PHC/VCH) Department the Administrative Assistant performs a variety of
confidential administrative and secretarial support functions and coordinates daily office activities for
the identified Regional Department Head. Uses a variety of software applications to produce reports,
maintain databases and develop presentation materials. Schedules and coordinates meetings,
distributes agendas, takes minutes and follows up as necessary. Processes and disseminates information
including confidential medical-legal, labor relations, and disciplinary correspondence. Responds to
inquiries from internal and external sources as appropriate. Supports the preparation of financial and
statistical documentation. Performs clerical duties such as processing mail, filing, faxing and answering
inquiries by phone or email. Works with other administrative and clerical staff to ensure coverage in
designated areas and/or to assist with priority projects.
Required Skills:
Demonstrated organizational skills to effectively prioritize workload and meet deadlines.
Ability to manage multiple complex and competing priorities.
Ability to develop, interpret, apply and communicate administrative policies, procedures and
practices.
Effective interpersonal and organizational skills and the ability to maintain effective working
relationships.
Ability to communicate effectively both verbally and in writing.
Ability to work with minimal supervision. Ability to keyboard at 50 WPM.
Ability to handle confidential information with tact and discretion.
Ability to problem-solve and develop solutions.
Working knowledge of basic record keeping and bookkeeping/accounting procedures and
concepts.
Demonstrated ability to work effectively, both independently and as part of a team.
Intermediate to advanced skills using a variety of computerized software packages such as
Microsoft Office Suite (e.g., Excel, Access, PowerPoint, Outlook), related databases and
Internet.
Ability to use related equipment.
Physical ability to perform the duties of the position.
Education High School Diploma, completion of a recognized secretarial program and three (3) to
five (5) years recent related experience supporting management staff, or equivalent
combination of education, training and experience.
6. Health Administration Jobs for Week Ending August 1st, 2015
6. Medical Sales
Altis/Excel
Location: Burnaby, BC
Date: July 19, 2015
URL: http://goo.gl/G1EU1a
Job Overview:
Our Vancouver based client in the medical industry is seeking an entry-level sales support
coordinator to join their expanding team! This is an excellent opportunity to expand your sales
skills and grow within one of the top 100 fastest growing companies within BC and one of
Canada's profit 500 companies. They are seeking an energetic, customer service focused
individual who wants to expand their sales knowledge and experience while helping to save
lives! Apply now to be considered for this exciting opportunity. Role and Responsibilities This
full-time entry level position will be involved in a variety of tasks including sales, program
coordination, ongoing product knowledge, maintaining client database records and helping to
manage inventory. Duties of the position include: * Coodinating all aspects of their AED
program * Manage AED downloads and post-incident reports for fire departments * Inside sales
- respond to leads, generate quotes, handle enquiries and process orders for clients pertaining
to AED accessories * Proactively call clients with soon to expire AED accessories and fill orders *
Maintain a current knowledge of all products including others in the industry * Support the
sales accounts and department by performing the following duties: maintaining customer files,
inventory, database maintance and data entry, shipping and other related activities * Partner
with other divisions on joint initiatives as required * Assist in select sales projects for target
markets as directed * Attend sales calls when required * Attend trade shows as required *
Other ad hoc duties as required Qualifications and Experience * Minimum 2 years program
support and/or sales experience * Knowledge of the full cycle sales process and proven closing
skills * Intermediate proficiency with Microsoft Office Suite products * Post-secondary
education in business administration, sales & marketing or related field preferred * Ability to
prioritize and multi-task * Solid time management skills * Ability to quickly establish rapport
and build client relationships * You will be customer service focused, a big picture thinker,
solution oriented, professional and personable.
7. Health Administration Jobs for Week Ending August 1st, 2015
7. Insurance Advisor
BCAA
Location: Vancouver, BC
Date: July 27, 2015
URL: http://goo.gl/9ygtRT
About BCAA:
BCAA's White Rock Service Location has an opening for a Regular Full Time Insurance Advisor. As one of
BCAA’s Member-facing team members, the Insurance Advisor is a driven insurance professional
dedicated to delivering amazing Member experiences and continuous revenue growth through the
consultative selling of BCAA’s products and services, with a focus on homeowners’ and travel insurance.
The Insurance Advisor is a source of positive brand impressions and builds long-lasting relationships with
all of our Members by reviewing coverages and making recommendations and through cross-selling
other BCAA products and services. The Insurance Advisor collaborates with a team who is passionate
about igniting unparalleled Member loyalty that enables BCAA to be the most trusted organization in
British Columbia.
Key Responsibilities Include:
Through consultative in-person or over the phone sales, acquires new home and travel
insurance sales; where required, acquires new BCAA Membership and additional products and
services
Renews home and travel medical insurance policies by reviewing current coverages and making
recommendations; where required, renews BCAA Memberships and additional products and
services
Reviews product terms and conditions including, but not limited to, coverages, limits and
exclusions to limit errors and omissions
Deepens Member relationships through cross-selling other BCAA products and services
Creates and follows up on future business leads and upcoming renewals
Collaborates with BCAA and other supplier’s Underwriters
Meets all prescribed sales, business-building and retention targets, and BCAA and AAA/CAA
Member experience goals, best practices, standards and Underwriting guidelines
Updates Member information and insurance policy details in applicable systems
Processes home and travel insurance endorsements and cancellations; where required, process
endorsements and cancellations for BCAA Memberships and additional products and services
Where required, issues new and renewal Membership transactions and Member entitlement
products such as passport photos, international driving permits, Member maps, tour books and
camp guides
Resolves Member concerns by following BCAA’s Member resolution standards and meeting
BCAA and AAA/CAA Member satisfaction goals
Processes payments and follow up on outstanding payments
Issues new and renewal home and travel insurance policies, cancellations and endorsements;
where required, issue new, renewal, endorsements and cancellations for BCAA Memberships
and additional products and services
Meets all required processing standards for storage, retrieval, confidentiality, accuracy and
timeliness
Processes payments and follow up on outstanding payments
8. Health Administration Jobs for Week Ending August 1st, 2015
Issues new and renewal home and travel insurance policies, cancellations and endorsements;
where required, issue new, renewal, endorsements and cancellations for BCAA Memberships
and additional products and services
Meets all required processing standards for storage, retrieval, confidentiality, accuracy and
timeliness
Minimum Qualifications:
Completion of Grade 12
2 years experience in a sales and service environment, including 1 year of general insurance
experience
Level 1 insurance license, and willing to obtain Level 2 insurance license within 18 months of
employment in this position
Completion of Autoplan Essentials, or completion within 3 months of employment in this
position
Demonstrated sales productivity and selling skills, with proven ability to balance customer
needs, disciplined risk management and revenue growth
Ability to learn and apply new concepts; open to constructive feedback and willing to adapt
based on feedback received
Demonstrated multi-tasking skills and proven ability to prioritize activities
Strong interpersonal communication skills
Ability to work within a fast-paced team environment and maintain a high level of
professionalism
Proven judgment and decision-making abilities. Must be able to consider costs and benefits of
potential products in order to make appropriate recommendations.
Proven critical thinking abilities. Must be able to use logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to meet prescribed sales, business-building, retention and customer satisfaction targets
and objectives
Strong computer skills with basic knowledge of MS Office Suite Products (Word, Excel, Outlook)
Preferred Qualifications:
Completion of BCAA insurance-related training, specifically home and travel insurance
Experience selling home and travel insurance
Knowledge of applicable BCAA and ICBC systems
Limited history of Errors & Omissions and in good standing with the Insurance Council of BC
Ability to speak alternate languages that would support particular market demographics
9. Health Administration Jobs for Week Ending August 1st, 2015
8. Receotionist/Front Office Coordinator
Accruent
Location: Vancouver, BC
URL: http://goo.gl/9Xh8LX
Job Summary:
The first person guests meet when they visit our Burnaby VFA office, the Receptionist/Front Office
Coordinator, is the face of Accruent. The Receptionist/Front Office Coordinator will report to the Austin
office’s Facilities/Office Manager. This is a full-time position. The Receptionist should be friendly,
welcoming, engaging, and pleasant. The Receptionist will be responsible for answering the main line,
directing callers to the appropriate Accruent contact as well as handling the administration of general
office duties, serving as the go-to person for this location.
This role requires that you are highly organized, can juggle many tasks at once, are not easily
overwhelmed, and are comfortable interfacing with all levels of internal management and staff, as well
as outside clients, vendors and candidates.
Answer multi-line phone, take messages, transfer calls
Greet guests
Set up and clean-up of meetings (catering, printing, etc.)
General office upkeep (stocking refrigerator, printers, ordering supplies)
Ability to travel for general office errands
Accepting, signing for, and distributing packages and mail
Assist employees with shipping needs
Ability to anticipate needs of the office (when supplies or food/beverages need to be ordered)
and of their supported executives (travel needs, catering/other needs for in-office meetings)
Basic mass email communications to all employees regarding events, birthdays, meetings, etc.
Outlook Calendar scheduling (conference calls, meetings etc.) – should take into consideration
multiple time zones
Some travel scheduling assistance as needed including airline, hotel, car rental, and car service
reservations.
Provide administrative support to Executive Assistant(s) as needed in the support of multiple
executives
Excellent Microsoft Office skills
Order business cards, name plates, & manage access badges for all employees
Facilities coordination – including key management & maintenance requests
Coordinate with HR, IT and training to assist new hires
Other duties as needed/instructed
Qualifications:
Professional and Friendly while able to act as gatekeeper
Attention to detail, follow-up and excellent organizational skills
Ability to treat sensitive/confidential information with appropriate discretion.
10. Health Administration Jobs for Week Ending August 1st, 2015
Strong sense of urgency, adaptability, flexibility and resourcefulness
The ability to function professionally under pressure, while managing multiple concurrent
projects and deadlines
Proven competencies in software applications and programs, particularly Microsoft Office,
including Excel, Word, Power Point, and Outlook. Excellent word processing and file
management skills.
Good working knowledge of office equipment and procedures including computers,
photocopiers, printers, fax machines, mailing equipment, telephone systems, filing systems, etc.
Must possess personal tact, discretion and good judgment. Excellent interpersonal, written and
verbal communication skills.
Team player – willing to step in when needed and support EAs, flexibility to work longer hours
during busy times (both before and after regular business hours), willingness to coordinate
lunch/vacation times with support staff to ensure coverage of front office and executives
Bachelor’s degree or equivalent experience preferred
8. Healthcare Consulting Senior Manager
Ernst & Young
Date: July 27, 2015
Location: Vancouver, BC
URL: http://goo.gl/gJrnWz
Summary:
Our Healthcare Advisory practice provides comprehensive performance improvement services to public
and private health care clients across Canada. These industry focused methods help clients evaluate and
enhance their operational and strategic positions. The national Healthcare consulting group is seeking
consummate team players with a strong work ethic and excellent consulting skills for the role of Senior
Manager. These individuals will focus on assisting health care clients in the area of system design and
transformation, productivity and performance improvement, service planning and eHealth and IT
strategy and implementation.
Responsibilities:
* Actively participate in engagement planning. Manage project delivery, including supervision of
managers, staff and preparation of high quality project reports. Work within teams to provide valuable
insight and high-impact solutions to client issues * Develop, maintain and strengthen client relationships
* Participate in business development activities * Keep abreast of current industry and economic
developments relevant to the client's business * Demonstrate high levels of technical and professional
knowledge of the Healthcare industry * Participate in the development of industry thought leadership *
Coach and mentor staff. Foster and innovative and team-oriented work environment * Display
teamwork, integrity and leadership To qualify for this challenging and rewarding opportunity, candidates
must have: * Bachelor degree in business, health administration or related field * MBA or related
Master's degree preferred * a minimum of 8 years' experience in healthcare service delivery or
consulting whether with a public organization or a recognized consulting firm * Strategy planning and
implementation * Program and policy evaluation * Financial analysis/cost management * strong
analytical skills and use of analytic tools * strong writing and presentation skills * excellent interpersonal
and communication skills * demonstrated consistency in values, principles, and work ethic * strong
project management skills and staff management
11. Health Administration Jobs for Week Ending August 1st, 2015
9. Project Director - Healthcare
Carillion Canada Inc.
Date: July 21, 2015
Location: Vancouver, BC
URL: http://goo.gl/k3HReI
Job Summary:
The work we do at Carillion affects the quality of life for everyone. Providing a broad range of business,
transportation, and construction services to international, commercial, and public sector clients, we are
poised for growth. Carillion Canada's roots started in civil engineering. Today Carillion Canada operates
in four major business areas: road and highway maintenance, construction services, facilities
management and public private partnership projects. Job Description: Overview The Project Director is
responsible for the overall project performance including administration and organization of
construction operations from start through to successful completion. This is a leadership role that will
oversee construction, planning of construction schedules, management of project budgets and overall
safety, and people management through to successful completion.
Responsibilities:
Responsible for overall financial success of a development Develop logistic and buildability integrated
design solutions with clients and design teams Responsible for establishing procurement and supply
chain strategy and engagement Monitor and update projects costs and report to management at
monthly intervals Establish, conduct and record project meetings Monitor compliance issues relating to
company and regulatory health and safety programs, other company policies and requirements,
insurance, contract terms, quality, environment and sustainability Oversee commercial management
issues including insurance, prime contract management, procurement, sub-contract and supplier
management, project cost management, project billings, and changes Promote a culture of safety
Establish social sustainability strategies for employment, training and local businesses Supervise project
staff and ensure that project staff comply with corporate policies Act as client liaison and maintain client
relationships Administer project close out and turnover (i.e. deficiency correction, submissions to Owner
and Client)
Requirements:
Knowledge and experience in Private Public Partnerships (Healthcare) projects A commercial or
operational background, experienced in all aspects of construction projects, ideally with experience in
healthcare Knowledge and understanding of construction estimating and work winning Experience
working and coordinating with multiple stakeholders on large, complex projects Proven track record
organizing, building and motivating large teams to deliver projects to successful completion Excellent
verbal and written communication skills Excellent relationship-building and interpersonal skills and
possesses a collaborative management style Excellent problem solving and organizational skills Ability to
work within tight deadlines and manage multiple competing demands How to Apply As an employer of
choice, we treat all of our employees consistently and fairly to help you achieve personal and
professional ambitions.
12. Health Administration Jobs for Week Ending August 1st, 2015
10. Clinical Care Coordinator (Medical Office Assistant)
Copeman Healthcare Centre
Date: July 10, 2015
Location: Vancouver, BC
URL: http://goo.gl/s3AZ8w
Job Description:
Are you looking for a new and exciting career in healthcare? We are looking for an individual to work
full-time hours at our West Van Centre. This opportunity provides an exciting, "lifestyle friendly" change
with excellent compensation and benefits. We are certain that you will find the organization provides a
friendly, dynamic and progressive workplace - and we are deeply committed to introducing innovations
in healthcare delivery for the benefit of our clients. The Clinical Care Coordinator will also be responsible
for assisting the medical and professional staff in managing client activity. This involves scheduling
appointments, arranging for specialist consultations, preparing clients for tests and examinations,
updating medical records and contacting clients to remind them of required texts, examinations and
follow up consultations. This position will also involve participating in the company's health plan
programs, making calls from time to time to clients under the direction of the medical and professional
staff to encourage health plan compliance. This position will also provide support for general office
administrative functions including medical records management. It will be important for the company to
develop strong relationships with other health providers in the community including general
practitioners and specialists. To this end, the Clinical Care Coordinator will work together with support
staff in various physician and professional offices to build one-on-one relationships that will facilitate
ongoing communications and cross-referrals. This position requires the following; * Minimum of two
years of medical office experience preferably in a private -entrepreneurial environment * Medical Office
Assistant certificate of equivalent * Minimum two years of healthcare experience and medical
terminology greatly preferred * Basic knowledge of Word and Excel, although more extensive computer
knowledge is an asset as well as a minimum 45 words per minute typing speed * Exceptional
organizational and customer service skills * A team player capable of interacting professionally with staff
and physicians with a positive attitude * Accountability and recognition of its importance in the
healthcare environment * Adaptability and flexibility to deal with last minute changes to ensure the
highest level of service for staff and clients * Strong time management skills
11. Medical Transcriptionist
Fortius Sport & Health
Copeman Healthcare Centre
Date: July 16, 2015
Location: Burnaby, BC
URL: http://goo.gl/FuYGFi
Company Description
Fortius Sport & Health is a spectacular new 148,000 sq ft facility in Burnaby, British Columbia that is
home to an integrated team of sport & exercise medicine specialists. Sport physicians, orthopaedic
surgeons, podiatrists, optometrists, physiotherapists, chiropractors, massage therapists, exercise
physiologists, biomechanists, pedorthists, dietitians, psychologists and kinesiologists work together and
share their complementary expertise to deliver precise, customized treatment and training plans
designed to maximize recovery and performance for athletes of all ages and abilities.
13. Health Administration Jobs for Week Ending August 1st, 2015
Our Vision:
A sport culture strengthened by athletes achieving their full potential and realizing the life-long benefits
of sport.
Our Mission:
Fortius Sport & Health is an integrated athlete development centre strengthened through philanthropy
and focused on optimizing human performance for life.
Job Description
As a member of the Integration team and reporting to the Integration Services Manager, the Medical
Transcriptionist will be responsible for delivering the highest level of customer service to Fortius clients,
athletes and/or patients. You are required to provide exceptional customer service in a friendly, calm,
personable manner and be able to work accurately and efficiently while interacting effectively and in a
supportive manner to all Fortius clients, patients and athletes. This role is responsible for transcribing
and producing physician consult letters, medical reports, correspondence, records, patient-care
information, minutes. Including transcribing, proofreading and editing medical consultation letters and
various other practitioner letters in a very busy environment with multiple physicians and practitioners.
Your specific job duties will include:
Transcribing recorded dictations with accuracy
Review and edit transcribed reports or dictated material for spelling, grammar, clarity,
consistency and proper medical terminology
Produce physician consult letters, medical reports, correspondence, records, patient-care
information and meeting minutes
Transcribing, proofreading and editing medical consultation letters and various practitioner
letters
Return dictated reports in printed or electronic form for physicians' review, signature, and
corrections, and for inclusion in patients' medical records.
Distinguish between homonyms, and recognize inconsistencies and mistakes in medical terms,
referring to dictionaries, drug references, and other sources on anatomy, physiology, and
medicine.
Maintaining patient privacy and following all HIPAA privacy laws
Referencing medical terminology and reference material about medical procedures to ensure
generation of accurate reports
Distributing transcribed reports via fax
Assembling and filing records and charts as needed and maintaining a transcription log
Performing quality assurance checks on all reports in a timely manner
Creating practitioner letter templates and collecting new practitioner signatures (scanning,
sizing and saving signatures in a file)
Assisting with on-boarding of new practitioners and transitions to new software programs
Maintaining electronic medical records; updating physician information (internal and external)
as well as patient demographics
Collaborating and communicating with physicians, MOAs and practitioners
Fielding questions and troubleshooting software issues for physicians
Assisting Fortius Lab with Burnaby Fire program (rooming patients; recording body composition,
collecting paperwork, entering and ensuring accuracy of information, updating Burnaby Fire
spreadsheet, faxing referrals)
Share information gathered by client with appropriate team members to assist in more
comprehensive care of patient
14. Health Administration Jobs for Week Ending August 1st, 2015
Performing office-related duties, both clerical and administrative, to ensure services are
provided in an efficient and effective manner
Following Institute guidelines, protocols and participate in creating new ones
Other duties that may be assigned as required
As a member in the Fortius Institute team, you must consistently demonstrate the following:
• Delivery of an exceptional client service experience
• Commitment to and understanding of the principles of integration, collaboration and innovation
• Continuous professional development
• Embodiment of a philosophy of professionalism, excellence, health and wellness at all times
• Strong communication and interpersonal skills
• Capacity to use time and resources effectively and efficiently
• Dedicated orientation towards results
• Ability to work in a diverse, fast-paced and dynamic environment
Qualifications
Undergraduate degree in the health care field and/or Medical Transcription Diploma would be
an asset
Minimum 2 years experience as a Medical Transcriptionist using dictation/foot pedal system
Minimum typing speed 50 WPM
Experience in a high volume, multi-physician clinic is preferred
Knowledge of medical terminology, anatomy and physiology, disease processes, signs and
symptoms, medications, and laboratory values. Knowledge of specialty (or specialties) as
appropriate (particularly Orthopedics)
Ability to operate word processing equipment, dictation and transcription equipment, and other
equipment as specified
Knowledge of medical transcription guidelines and practices.
Proficiency in Microsoft Word and Excel
Excellent verbal and written communication skills
Excellent listening skills
Ability to efficiently manage time, prioritize multiple tasks and provide excellent customer
service
Ability to work under pressure and meet deadlines
Able to work independently with minimum supervision
Ability to maintain client privacy and confidentiality
15. Health Administration Jobs for Week Ending August 1st, 2015
11. Medical Receptionist
Dr. Bernstein Diet
Date: July 16, 2015
Location: Vancouver, BC
URL: http://goo.gl/cE5WDH
Purpose of Job: The Medical Receptionist is responsible for providing excellent customer service and
performing all administrative duties proficiently, according to policy, while assisting patients and
maintaining the upmost confidentiality.
Customer Service:
• Always greet patients in a welcoming and professional manner. • Responsible for weighing patients. •
Answer all incoming calls using the proper telephone script. • Provide current and potential patients
with diet information while adhering to the script. • Follow up calls to no-show patients. • Encourage
and promote all patients to browse the assortment of products available for sale online and at the clinic.
Administrative Duties:
• Schedule consultations. • Booking Doctors appointments. • Preparing charts, files, consultations
packages and daily cards for new and restart patients. • File and maintain patient cards/charts
completely and accurately. • Transfer of patient files as required per policy. • Prepare blood
requisitions. • Receive and process payments from patients for products and services and following up
with outstanding payments. • Accurately complete financial spreadsheets. • Prepare itemized and lump
sum receipts as requested by patients. • Prepare and process Ministry of Health billings. • Complete
daily cash balances/reconciliation. • Complete data entry in a timely and accurate manner. • Submit
invoices to the appropriate head office department. • Complete and process Supply Requisition Form
Maintain Inventory (including products). • Complete and process Census. • Maintain clinic cleanliness
and neat appearance. • Willing to travel, assist and train at other clinics in times of need, and/ or as
assigned by management. • Any other duties that may be assigned by Management. Competencies: •
Medical Office Administration education or equivalent work related experience preferred. • Customer
Service Oriented. • Excellent verbal and written communication skills with a focus on customer service.
• Pleasant and professional manner, in person and over the phone. • Ability to maintain patient
confidentiality. • Experience with Ministry of Health billing and reconciliation of payments preferred. •
Ability to work in a team environment. • Basic knowledge of Microsoft Office and Outlook. • Excellent
knowledge of health care and office practices, procedures and standards preferred. • Ability to work
well under pressure and complete high quality work in accordance to clinic standards. Job
Complexities: • Need to project a positive image at all times being the first point of contact for patients.
• Must be able to handle difficult situations in a calm manner. • Ability to function effectively in a high
pressure environment (handling issues/problem solving skills). • Must have strong multi-tasking abilities
*FDU Vancouver Career Services provides a referral service and makes no particular
recommendations regarding employers or applicants. The goal is to provide accurate posting
information. FDU Vancouver Career Services makes no representations or guarantees about
positions posted by this office. Career Services is not responsible for safety, wages, working
conditions, or any other aspect of off-campus employment.