1. PROFILE
I have professional experience in the hotel and cruise liner industry, and I have an
enthusiastic and willing-to-learn attitude. Alongside this, I have an excellent fluency level of
the English language, and basic understanding of Portuguese. My interpersonal relation
skills are to a high level.
I am a responsible person, always respectful of myself and others. I am also proactive, enjoy
working in a team, I am capable of working well under pressure, and I understand that
excellent service and a good attitude is worth a thousand words.
NAME Diego Esteban
SURNAME Velásquez Cano
DATE OF BIRTH February 28, 1986
PLACE OF BIRTH Medellin-Antioquia
NATIONALITY Colombian
D.N.I 95.492.920
MARITAL STATUS Single
ADDRESS Viamonte2906 - 1° Piso -Dpto B, CABA
CELL PHONE NUMBER 54-911-5814-0633
LIND LINE NUMBER 54-1149638857
DIEGO ESTEBAN VELASQUEZ CANO
Curriculum Vitae

2. STUDIES
INSTITUTE Remington University Corporation
TITLE English teaching
YEAR 2014
INSTITUTE CESDE
TITLE Hotel Management Technician
YEAR 2012
INSTITUTE Royal Culinary Academy at sea
TITLE Chef de Partie
YEAR 2010
INSTITUTE Colombian Polytechnic Jaime Isaza Cadavid
TITLE Technician in gastronomy
YEAR 2006
WORK EXPERIENCE
COMPANY Howard Johnson Resort & Convention Center
POSITION Front desk officer
YEAR 2016 at present
IMMEDIATE BOSS Juan Manuel Ospina
TELEPHONE NUMBER 54- 6385-6423
FUNCTIONS:
-Dealing with bookings by phone, e-mail, web-sites and face-to-face.
-Check in and Check out of guests.
-Choosing rooms and handing out keys.
-Preparing bills and taking payments.
-Taking and passing on messages to guests and coworkers.
-Storing guest’s valuable items.
-Answering questions about what the hostel offers and the surrounding area.
-Dealing with complaints or problems guest may have.
-Dealing with cash handling.
COMPANY Poblado park hostel
POSITION Front desk officer
YEAR 2014 to August 26-2015
IMMEDIATE BOSS Santiago Uribe
TELEPHONE NUMBER 57-3155758364

3. FUNCTIONS:
-Dealing with bookings by phone, e-mail, letter, whatsApp or face-to-face.
-Check in and Check out of guests.
-Choosing rooms and handing out keys.
-Preparing bills and taking payments.
-Taking and passing on messages to guests and coworkers.
-Storing guest’s valuable items.
-Answering questions about what the hostel offers and the surrounding area.
-Dealing with complaints or problems guest may have.
-Dealing with cash handling.
COMPANY American languages center.
POSITION English Teacher
YEAR 2014 to August 29-2015
IMMEDIATE BOSS Nelson Bermudez Morales
TELEPHONE NUMBER 57-4445229/3131689071
FUNCTIONS:
-Making observations and explanations to any doubts students may have.
-Teaching differences between British and American English.
- Reporting students' English level, and achievements.
-Developing institutional assessment.
COMPANY Graciela Vasquez Cano College
POSITION English Teacher
YEAR 2012-2014
IMMEDIATE BOSS Marina Vasquez
TELEPHONE NUMBER 57-2644905/2641607/3148628653
FUNCTIONS:
-Planning institutional assessment, and leveling classes.
-Guiding students to develop a healthy personality.
-Presenting a report to the school’s coordinator about the student’s achievements at the
end of each evaluation period.
-Attending meetings organized by the school’s coordinator.
-Listening to parents' concerns according to the schedule set by the institution.
-Making observations and applying correctives procedures to the students.
COMPANY Royal Caribbean International
POSITON Chef de Partie (kitchen supervisor)
YEAR 2008, 2009 y 2010
IMMEDIATE BOSS Álvaro García
TELEPHONE NUMBER 305/603-0053 (fax Miami-florida)

4. FUNTIONS:
-Taking care of tools, equipment and working materials.
-Organizing refrigerators, washing, peeling, and cuting vegetables.
-Cooking fish and seafood.
-Preparing stocks, salads, sauces.
-Collaborating with personnel service.
-Cleaning workplace and assisting cooks undermy overseeing.
-Directing the buffet at breakfast time, ensuring that all cooks do their job according to the
Royal Caribbean International requirement.
COMPANY Pizza Doble Pizza
CARGO Administrative assistant
YEAR 2007 y 2008
IMMEDIATE BOSS María Elena Serna
TELEPHONE NUMBER 57-4-2753825/3117274285
FUNTIONS:
-Preparing food according to Double Pizza's menu
-Making a good use of the resources and materials provided by the company.
Note: I got promoted, and I started to work as an administrative Assistant.
Here is what I had to do;
-Running Local operations.
-Supervising and planning employees’ schedules and breaks.
-Dealing with customer service and cash handling.
COMPANY Intercontinental Medellín Hotel
POSITION Kitchen Assistant
YEAR 2006
IMMEDIATE BOSS Gabriel Castellar
TELEPHONE NUMBER 57-4-3194450
FUNTIONS:
-Handling and preparing food according to the Intercontinental hotel’s menu.
-Working in each area of the kitchen in order to learn from each sector, and what is being
prepared there (cold kitchen, hot, employees’ restaurant, butchers, restaurants inside the
hotel and buffet service).
ID, 1037570053
DIEGO ESTEBAN VELASQUEZ CANO