1. WILFREDO PEREZ MENDEZ
CARRERA 66 A No. 10 – 08 BOGOTA - COLOMBIA
adsal4@hotmail.com
Tel: 315 605 59 10
____________________________________________________________________________
OBJECTIVE
I am a Business Management Professional with experience in Personnel Management and
Customer Service and my objective is to be part of a company where I can develop my
knowledge and skills in the administrative section with teams or individual personnel in order to
develop opportunities for advancement in a good working environment.
PROFESSIONAL EXPERIENCE
ML COLOMBIA
Bilingual Agent - Bogotá, Colombia. August 2016 - present
• Receive inbound calls including transferred sale leads and calls from current and
potential customers.
• Answer questions about product details, the company, and issues with accounts for the
customers.
• Assist customers with any technical issues experienced with services and escalate any
issues to management appropriately.
• Meet quality assurance requirements and other key performance metrics.
ILP Ingeniería E.U
Administrative Assistant and QHSE - Villavicencio, Meta. August 2015 to Feb 2016
Administrative Assistant and QHSE - Villanueva, Casanare. April 2011 to Feb 2012
• In charge of the supply chain management.
• Processed the payroll report that needed to go to the central office, in order for the
employees to be paid.
• As the sole signing authority at the bank, I was responsible for the weekly large-scale
expenditures, and all supporting documents for payments made in field.
• Support the QHSE in charge, in all the safety procedures and related documents.

2. WILFREDO PEREZ MENDEZ
CARRERA 66 A No. 10 – 08 BOGOTA - COLOMBIA
adsal4@hotmail.com
Tel: 315 605 59 10
Norwegian Cruise Line (United States)
Cross training for Assistant Personnel Manager
Assistant Waiter April 2015 to July 2015
Assistant Waiter June 2014 to February 2015
Assistant Waiter October 2013 to March 2014
Restaurant Steward July 2013 to October 2013
Erazo Valencia S.A
Rig Administrator – Villagarzón - Putumayo, Colombia. March 2013 to May 2013
Rig Administrator – Neiva - Huila, Colombia. Dec 2012 to Feb 2013
Rig Administrator – Purificación - Tolima, Colombia. Dec 2010 to Jan 2011
• In charge of the supply chain management.
• Coordinate logistics operations for cargo and personnel by helicopter M1 in Villagarzon -
Putumayo.
• Perform field recruitment and processed the payroll report that needed to go to the
central office, in order for the employees to be paid.
• Record information in the SAP program to assist the head office in forecasting the costs
of drilling services.
• As the sole signing authority at the bank, I was responsible for the weekly large-scale
expenditures, and all supporting documents for payments made in field.
San Antonio Internacional
Rig Administrator. May 2010 to Nov 2010
• In charge of the supply chain management in Villavicencio and Campo Rubiales – Meta,
Yopal – Casanare, Cantagallo- Bolivar, and Puerto Wilches – Santander, in Colombia.
• Performed field recruitment and processed the payroll report for the central office.
• Record information to assist the head office in forecasting the costs of drilling services.
• In charge of the weekly expenditures and payments made in the field and checking all
supporting documents.
• Maintaining good relations with the operator, banks, co-workers and other entities that
had direct or indirect relationship with the company.

3. WILFREDO PEREZ MENDEZ
CARRERA 66 A No. 10 – 08 BOGOTA - COLOMBIA
adsal4@hotmail.com
Tel: 315 605 59 10
EDUCATIONAL BACKGROUND
B.A. Business Administration Degree
Surcolombiana University, Neiva - Huila, Colombia 2000 - 2006
Technical vocational Accounting and Finance
Sena, Neiva - Huila, Colombia 1998 – 2000
OTHER STUDIES AND TRAINING
English B2 – Office English. Villavicencio-Meta, Colombia,160 Hours. March 16th
, 2016.
Basic safety training - Norwegian Cruise Line. Norwegian Jewel. March 7th
, 2014.
Basis Rig Pass Training, onshore – IADC. Training Consultors. May 16th
, 2013.
QHSE Leadership - Quality, Occupational health, Industrial Safety and Environmental
management. Surcolombiana University. Neiva-Huila, Colombia. 120 Hours. May 26th
, 2012.
LANGUAGES
Speak, read and write fluent English and Spanish
WILFREDO PEREZ MENDEZ