Dennis Belardo has over 18 years of experience in various roles such as Business Analyst, Business Planner, Customer Service Representative, and Production Supervisor. He currently works as a Business Analyst for Maxim Philippines, where he is responsible for vendor managed inventory, meeting key metrics, and system enhancements. He aims to resolve issues efficiently and ensure smooth operations.
1. Dennis Belardo
SUMMARY
Dedicated,result oriented individual with 18 years of experience in differentwork discipline,11.5 years of which is from semi conductor
companyand currently working as Business Analyst with a strong knowledge in Production, Product Management, Supervision
and Customer Support. Flexible. Disciplined,Pro-Quality,Pro-active, Reliable and Honest.Can work with direct or indirectsupervision
EMPLOYMENT RECORD
Position Title: Business Analyst-Vendor Manage Inventory
Company : Maxim Philippines Operating Corporation
Inclusive Date: May 2012-Present
Basic function:
The VMI analyst is responsible for managing hub setups,inventories,issues and system enhancementto address specific requirement
that the customer is asking or to correct pressing issue thatis causing production disruption. They are also responsible for meeting key
metrics thataligns with companygoals and manage a number ofexception reports to prevent potential revenue delays.
Duties & Responsibilities
1. Provide initial assessmentfor new VMI customers
2. Work with IT and ACO for setting up B2B requirements for customer
3. Manage VMI hubs and conduct weekly meeting with Custops
4. Create exceptions report affecting inventory and revenue
5. Attend and provide first level resolution to any business process issue raised byACO
6. Attend to any inquiry from internal and external auditor during SOX audit
7. Lead and supportproject/s leading to business and system improvements
8. Provide data analytics to issues affecting production and revenue.
9. Hub Audit(new hub setups)
10. Hub Cycle Count
Position Title : Business Planner
Company : Maxim Philippines Operating Corporation
Inclusive Date: April 2007- May 2012
Basic Function:
The Business Planner is centrally accountable for overall supplyand demand balance and needs. The BP has a full view, and partial
to full responsibilityof every step of the production process. From forecastto shipment,the Business Planner interacts with various
groups ofthe companywith the ultimate goal of shipping material in an efficientand timely manner.
Duties & Responsibilities
1 Monitor / revise / act on overall line status
2. Provide CRD/CSD Delta analysis,and follow up with necessaryexpedites and actions
3. Update planning files and reports
4. Review the backlog and new bookings daily,and adjustas necessary
5. Allocate lots to assembly
6. Answer all expedites from customer service,business management,inside sales,samples,and other departments same -day.
7. Engineering /Hold issues
8. Assistand/or initiate in the MRB process and/or ECN / BOM/ Router creation.
9. Take responsibilityfor all areas to prevent issues before theyoccur, and to find and drive quick resolution for those that do
occur.
10. Micromanage new productwips , and ensure that systems are fullyupdated,that engineers are pre-alerted,and thatthere are
zero delays in every step of the process.
11. Handle/manage high-profile products with more complexprocess flow or customer specifications/requirements.
Position Title : Customer Service Representative level 1/level 2
Company : Maxim Philippines Operating Corporation
Inclusive Date: June 2004- April 2007
Basic Function: Provides high-level of supportto MAXIM Product Line Managers,Strategic Account Managers, Business Units and
International Customer Service worldwide (both Maxim and Dallas) bygiving real time and proactive responses on all inquiries that
needs immediate attention. Facilitate status tracking on expedite lots from time of arrival down to shipping details,this includes
estimated time ofdeparture and arrival of parts to the customer.Tracking particulars includes receiving,testing commit,stocking,back
end commits and updates for airwaybill.
Specific Duties & Responsibilities:
1. Provides high-level supportto Maxim managementworldwide (CSR/PLM/BU Manager/Director/VP) in supportof their
Customer 24 hours a day, 7 days a week.
2. Responsible in expediting “hotlots” at MPOC and MPOB until it ships:
3. Responsible in updating the Strategic and the Non-Strategic Web 24hours a day, 7 days a week.
2. 4. Provide separate spreadsheetfor lines down customer thatrequire detailed update and improvementon delivery schedule .
5. Analyze the reschedule requestofStrategic Customers and take action on the Open Action Reports (OAR) that is being sent
by Strategic Account Manager (SAM) daily.
6. Respond to e-mail inquiries from business management,customer service,productline management,inside sales and other
departments within a shift.
7. Uploading the Advance Shipping Notice (ASN) on the web daily of the following customers:
8. Weekly backlog review and adjustschedule when necessaryof the following customers:
9. Distribute the PCN list (ProductChange Notice) of affected productdirectly to one of our customers - Siemens.
10. Manage customer special pick-up requestand “HANDCARRY” shipment.
Position Title : Tape and Reel Operator/Supervisor- Wafer level Packaging.
Company : Maxim Philippines Operating Corporation
Inclusive Date: January 2003- June2004
Basic Function: Provides line supervision to 3 production process atwafer level packaging (wafer saw,tape and reel and postvisual
inspection
Specific Duties & Responsibilities:
1. Balance manpower/and machine capacityas deem needed.
2. Work with process engineering for engineering call outs encountered atproduction to avoid recurrence of production issues.
3. Update the planner for any delay encountered for expedite and critical lots at production area.
4. Provide justification for unattained production forecastper currentwork week.
5. Give appraisal to operators during focal review.
6. Address/Attend other concern leading to improvementofproduction line.
Position Title: Computer Instructor
Company : Colegio de San Pedro, San Pedro Laguna
Inclusive Date: June 1999- March 2001
Basic Function: Primaryduty is to impartknowledge using spreadsheet,word processing and data base managementunder single
operating system,for third year and fourth year high school students.
Position Title : Sales Representative/Sr. Sales Representative
Company : MarsmanDrysdale, Makati City
Inclusive Date: March 1995- Feb. 1998
Basic Function: Selling of consumer goods and hitting sales forecaston a monthlybasis
Specific Duties & Responsibilities:
1. Provide sales forecastmonthly
2. Establish strong marketing and sales exposure ofthe products
3. As much as possible hitthe sales forecastmonthly
4. Give justifications for unattained sales forecast
5. Remitcash sales and cheque
TRAININGS:
Advance Fire Brigade Training
June 11-12,2010
NFTI-Camp Vicente Lim
Calamba Laguna
Basic Life Support and First Aid (CPR)
July 22-24 2009
Training Room 1
Fire Safety
November 20,2009
Training Room 1
Maxim Phils.Operating Corp.
Product Line Management
May 29-July 29 2007
Bldg. H Dallas Semiconductor
Dallas Texas USA
Proactive Customer Service
December 16-19 2005
Guthrie and Jensen Consultancy
Mandarin Oriental Makati City
Tare and Reel Machine Operation
February 4-16, 2003
WLP Department
Maxim Phils.Operating Corp.
Seminar on Wafer Saw Dicing Blades (Disco)
July 6,2003
WLP Department
Maxim Phils.Operating Corp.
ESD
January 29-Feb. 3
Training Room 1
Maxim Phils.Operating Corp.
Marketing Call Procedure
December 14,1995
Sampaguita Room HyattRegency Hotel
Roxas Blvd. Pasay City
3. EDUCATION:
Elementary- Silang Central ElemantarySchool (1977-1983)
High School-Amadeo National High Scholl (1983-1987)
College-Technological Institute of the Philippines (1987-1991)
B.S. Commerce major in Marketing.
Short Term Courses:
Basic Electronics –Guzman Institute of Tech. June- Oct 1998
dBASE III+, Foxpro- Interface Computer Learning Center-June Oct1994
AFFILIATION:
ERT (EmergencyResponse Team)-Maxim Phil.Operating
corp.
Fire Brigade - Maxim Phil.Operating Corp.
MPOC Shuttle Committee- Committee head ofAudit
PERSONAL:
Married with 2 kids,born December 14,1970 eldestfrom a familyof 4 with3 sisters. Believes thatbuilding good working rel ationship
with co-employee is an excellent t tool in creating a great working environment. Is a very positive person,loves to learn new things and
eager to share knowledge gained from years ofexperience from work.