This document provides a summary of John E. Gwozdz's professional experience and qualifications. He has over 20 years of experience in quality management roles in the automotive manufacturing industry. Currently, he works as a Quality Assurance, Environmental, Health & Safety Manager at GKN Driveline, where he oversees quality management systems and interfaces with eight automotive customers. He has a proven track record of ensuring quality product and processes, and has received numerous awards and certifications over his career in the industry.

1. John E. Gwozdz
2436 Brown Road
Oregon, Ohio 43616
(h)419-691-1977, (c)419-283-3891
johnnail@aol.com
PROFESSIONAL PROFILE
Career quality management professional with 20+ years experience in the tier 1 & 2 automotive manufacturing industry (12+ in
management). Results-driven strategic planner providing a clear and articulate vision towards effective and efficient Quality
Management System operation. Established track record ensuring optimal process control and quality product. Proven to deliver
results by adhering to customer and internal requirements, optimizing customer relationships and solving problems. Support
engineering process improvements by utilizing breakthrough strategies and innovative technologies towards continuous
improvement to the overall operation.
CORE COMPETENCIES
 Proven manager providing exceptional leadership at all levels in both union and non-union environments
 Quality Management Systems (QMS): ISO-9001 & TS-16949: develop, train, implement, maintain, manage and improve
 Optimize quality by mitigating / eliminating ineffective, inefficient, non-value added activities and focusing on improving
existing / adding robust quality initiatives
 Customer interface: ensure strong customer focus to achieve Total Customer Satisfaction; communicate internally
 Expert problem solver for customer and internal issues: facilitate teams, small groups & individuals; perform root cause
analysis, robust containment and develop and implement permanent corrective action to prevent recurrence
 Efficient and effective document control: develop user-friendly, practical documentation and storage locations
 Lean Manufacturing specialist: visual factory, 5S, waste elimination; Continuous Improvement Specialist: process control
Empowered, passionate, confident and committed. Unsurpassed integrity, ethics and trustworthiness.
PROFESSIONAL STRENGTHS
 Remain as "A" player and "go-to" person by staying involved & up to date on current requirements, projects & issues
 Experienced with OEM customer-specific requirements and customer portals / websites
 Obtain effective results by remaining flexible; optimize resources in department and plantwide via team effort
 Mentor: takes the time to understand team members input; capitalize on strengths and develop weaknesses
 Trainer: ensure all team members plantwide have correct, proper training;"train the trainer"
 Process Flowcharts, FMEA, Control Plans and highly-effective, user-friendly Work Instructions, forms and checksheets
 Experienced with Quality Tools: APQP, PPAP, SPC, MSA, Gap Analysis, DOE, SWOT, JIT, TAKT Time, SMED, PDCA, Kanban,
Poke-Yoke / error-proofing, Kaizen, QFD, GMP, HAACP, Theory of Constraints, Standard Work, VA/VE, VA/NVA,
Brainstorming, Capability Analysis (Cp, Cpk, Pp, Ppk), Pareto Analysis, Change Management, Ishikawa / fishbone diagrams,
control charts, TQM, reliability & regression, checksheets, scatterplot diagram
 Certified Six Sigma Black Belt / Culture Change Agent  Manage operating budgets and Profit & Loss
 Extraordinary organizational, planning and time management  Customer point contact: good times & during crisis
 APQP / PPAP / Program / Project Management  Containment specialist: robust customer protection
 Cradle to grave product launches  Corrective Action, Preventive Action (CAPA)
 Supplier Development / Vendor Management  Auditing: RABQSA Internal Supplier Auditor
 Expert Communicator: interface and listen to all employees  Auditing: Layered Audits
 Process Control & Improvement; standardization / streamlining  Considers bottom line within for all actions
 Process Mapping, Value Stream Mapping  Scrap reduction and waste elimination
 Departmental resource optimization via effective delegation  8D, 5-Phase, 7 Discipline, customer specific
 Utilize Best Practices / Lessons Learned  Tenacious follow through to task completion
 Environmental, Health and Safety Manager / ISO-14001  Past Certified Weld Inspector (AWS)
“Willing to do what it takes to get the job done right"
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RESULTS!

2. EXPERIENCE
GKN DRIVELINE, Bowling Green, OH 2015 to 2016
Quality Assurance, Environmental, Health & Safety Manager
 Manage staff of 11; hired 5. Oversee TS-16949 QMS in Tier 1 automotive driveline manufacturing facility of 250 employees
 Interface daily with (8) automotive OEM customers: GM, Ford, FCA, Toyota & Nissan; Tier 2 to AAM, Magna, Dana
 Monitor customer portals daily and report status; manage customer complaints and subsequent problem solving
 Host customer visits; travel to customer locations to assist with quality issues and improve Customer Satisfaction
 Developed warranty process; communicate issues internally at all levels
JOHNSON CONTROLS, INC., Holland, OH 2013 to 2014
Customer Quality Assurance Manager
 Manage staff of 18; hired 5. Oversee ISO-9001 / TS-16949 QMS in Tier 1 battery manufacturing facility of 525 employees
 Interface daily with (8) automotive OEM customers: GM, Ford, Chrysler, Subaru, Honda, Hyundai, Toyota, Mitsubishi
 Monitor customer portals daily and report status; manage customer complaints and subsequent problem solving
 Host customer visits; travel to customer locations to assist with quality issues and improve Customer Satisfaction
 Oversee analysis of customer warranty returns; communicate issues internally at all levels
 Led team to permanent solution for recurring quality problem plaguing company for over 12 yrs
WIT LOGISTICS, LLC, Toledo, OH & Flint, MI 2011 to 2013
Quality Assurance Manager / EHS Safety Manager / Corporate Program Development Career opportunity
 Same job as COMPREHENSIVE LOGISITICS, INC, (below), but with new employer (called back)
 Manage quality at two facilities (Toledo, OH and Flint, MI)
L&W ENGINEERING, Belleville, MI
Corporate APQP Engineer - Technical Center / Corporate Offices, Belleville, MI 2010 to 2011
 Work directly with customer and plant level staff for launch of Buick Verano Transitory
 Ensure robust APQP program and activities / timely PPAP submissions
Quality Assurance Manager - Plant 4, Blissfield, MI
 Responsible for 39 direct reports; stamping, fabrication, welding and assembly for Tier 1 & 2 facility of 325 employees
 Provide comprehensive administration of ISO-9001 / TS-16949 QMS and ISO-14001 EMS
 Launched Ford C346 Focus and GM Cruze / Volt platforms, support Chrysler KA/KK, Honda UH and others
COMPREHENSIVE LOGISITICS, INC., Toledo, OH 2007 to 2010
Quality Assurance Manager / EHS Safety Manager / Corporate Quality Staff reduction
 Tier 1 3PL provider for warehousing & distribution, repack, kitting, assembly and sequencing
 Work with customer GM PowerTrain – Toledo, on daily basis, building strong customer-supplier partnership
 Implement robust corrective actions through facilitating team disciplined problem solving efforts
 Provide effective containment and assist customer with disposition of all suspect and non-conforming material
 Lead PFMEA development and reviews
 Reduced PRRs (customer complaints) from 36 in 2007, to 16 in 2008, to 3 in 2009
 Helped to reduce scrap costs to a negligible .05% and achieved 0 PPM for 2008 and 2009
GB MANUFACTURING COMPANY, Delta, OH 2005 to 2007
Quality Assurance & Continuous Improvement Manager / Six Sigma Black Belt Career opportunity
 Tier 1 stamping and welding for automotive, truck and commercial industries
 Managed staff of (8); led transition from QS-9000 to TS-16949 certification of QMS
 Facilitated management team for developing and implementing the use of internal and external performance metrics
 Restructured APQP system leading to a more effective and efficient program
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3.  Intense participation with customer and suppliers including frequent visits to both increasing satisfaction levels
NEW MATHER METALS, INC. (Division of NHK Spring, Yokohama, Japan), Toledo, OH 2003 to 2005
Quality Assurance Manager / Six Sigma Black Belt Plant closed
 Promoted to Quality Manager; tier 1 stabilizer bar manufacturer; led department of 12
 Serviced 20 customers in 54 location totaling 150 part numbers; GM, Ford, Chrysler, Honda, Toyota, Nissan, Subaru
 Implemented Layered Audit program
 Led reduction in customer complaints to world class standards (<15ppm)
Quality Engineer / APQP & PPAP Coordinator
 Responsible for all APQP activities and PPAP submissions for all new and revised parts
 Restructured APQP program into highly effective, efficient system based on customer and AIAG requirements
FAURECIA EXHAUST SYSTEMS, INC. (Formerly AP Parts), Toledo, OH 2000 to 2002
Corporate Quality / Six Sigma Engineer Plant closed
 Promoted to Corporate Six Sigma Engineer upon closure of Toledo manufacturing facility
 Certified Six Sigma Black Belt; five month KPMG DMAIC training
Quality Assurance Engineer
 Tier 1 exhaust mfg; “cradle to grave” administration of QS-9000 QMS for (2) Ford product lines
 Champion of all APQP / PPAP activities, led problem solving efforts, manage EOL / service requests.
 Internal Audit Team Leader (Lead Auditor), editor of plant newspaper, member of Safety Team
ALCOA AUTOMOTIVE STRUCTURES, Northwood, OH 1995 to 2000
Quality Assurance Technician Plant closed
 Welding and fabrication of aluminum structures for GM, Chrysler in QS-9000 QMS environment
 Developed and implemented destructive weld inspection program for all programs; managed metallurgy lab
 Performed tensile testing for all product lines (Tinius Olsen); CMM Operator
EDUCATION
Bachelor of Science Degree:
SIENA HEIGHTS UNIVERSITY, Adrian, Michigan Major: Quality Management GPA: 3.9
Associate of Science Degree:
OWENS COLLEGE, Perrysburg, Ohio Major: Quality Management & Engineering
Honors Degree:
PENTA COUNTY VOCATIONAL, Perrysburg, Ohio Major: Quality Technical Drafting
Extensive additional coursework in Engineering, Management and Manufacturing Processes Received substantial amount of
extracurricular training; comprehensive list available
AFFILIATIONS
American Society for Quality (ASQ) - Senior Member
Automotive Industry Action Group (AIAG)
American Welding Society (AWS)
Society for Manufacturing Engineers (SME)
Association for Manufacturing Excellence (AME)
LinkedIn.com
Alpha Sigma Lambda – Iota Zeta Chapter National Honor Society
Siena Heights Alumni Association
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4. NUMEROUS AWARDS, ACCOMPLISHMENTS, ACHIEVEMENTS & CERTIFICATIONS
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