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DAVID FLYNN
51	Southpoint	Drive,	Lancaster,	NY	14086	
Home:	716.656.0221			Ÿ			Cell:	716.208.4206			Ÿ			Email:	dflynn032867@gmail.com	
	
Professional Summary _______________________________________________________________________________
• Driven	and	dedicated	Store	Manager	with	more	than	20	years	in	big	box	store	management.		Well-versed	in	
directing	personnel,	creating	effective	merchandising	projects,	and	using	sales	strategies	to	boost	store	
performance.	
Skills ____________________________________________________________________________________________________
Ÿ Excellent	customer	service	skills	 Ÿ Staff	training	and	development	 Ÿ Inventory	
Ÿ Customer	Relations	 Ÿ Conflict	resolution	skills	 	 Ÿ Merchandising	
Ÿ Goal	Oriented	 	 	 Ÿ Excellent	Communication	Skills	 Ÿ Detail	Oriented	
Ÿ Strategic	Thinker	 	 	 Ÿ Results	Oriented	 	 	 Ÿ Proficient	in	Microsoft	Office	
Work History _________________________________________________________________________________________	
05/2000	to	10/2016		
Store	Manager,	Home	Depot	(Buffalo,	New	York)	
• Increased	sales	volume	by	60%	in	less	than	9	years.	
• Managed	a	fast	paced,	urban	environment	store	with	sales	in	excess	of	$58	million.	
• Managed	staff	of	250+	sales	associates,	19	team	leaders,	and	5	assistant	managers.	
• Responsible	for	the	hiring,	training,	and	development	of	all	associates.	
• Developed	successful	strategies	around	the	P&L	to	increase	overall	profit	margin	while	limiting	expenses.	
• Maintained	in-stock	levels	and	store	standards.	
• Executed	merchandising	initiatives	as	put	forth	by	the	company.	
• Led	company	initiatives	through	process	improvement	plans.	
• Delivered	a	team	centered	customer	service	experience	through	team	development	and	leadership.	
• Scheduled	and	led	weekly	store	meetings	for	all	employees.	
• Assigned	employees	to	specific	duties	to	best	meet	the	needs	of	the	store.	
• Specialty	Sales	Captain	for	the	Buffalo	Market.		
08/2008	to	09/2009	
Regional	Specialty	Manager,	Home	Depot	(Pittsburgh,	Pennsylvania)	
• Reported	to	the	Regional	Vice	President.	
• Covered	and	performed	regular	store	visits	to	a	territory	of	129	stores.	
• Developed	strategies	for	growing	the	Specialty	departments.	
• Developed	a	collaborative	relationship	with	Store	Managers	&	Specialty	Assistant	Managers	to	achieve	results.	
• Created	a	network	of	Specialty	Captains	in	16	districts	within	the	Region.	
• Worked	with	the	Regional	Installation	Manager	to	provide	a	superior	customer	experience	for	pre	and	post	sale.	
• Process	Improvement	within	specialty	sales	to	create	effective	coaching	techniques.	 	
09/1985	to	05/2000	
Grocery	Manager,	Wegmans	Food	Markets	(Buffalo,	New	York)	
• Manager	of	a	grocery	department	with	sales	in	excess	of	$320,000	per	week.	
• Responsible	for	the	training	and	development	of	new	associates.	
• Planned,	set,	and	executed	weekly	advertising	sets.	
• Developed	relationships	with	vendors	to	drive	sales	and	profit.	
• Responsible	for	all	facets	of	operational	standards,	inventory	control,	and	price	integrity.	
• Monitored	and	recognize	sales	trends.	
Education ______________________________________________________________________________________________
1990	 	
State	University	of	New	York	at	Buffalo,	Bachelor	of	Arts:	Technical	Theater	(Graduated	Cum	Laude)	
Accomplishments _____________________________________________________________________________________
• Exceeded	half-year	store	sales	and	profit	goals	16	halves	in	a	row.	
• 2007	Home	Depot	‘Golden	Tire	Award”	recipient	for	best	overall	increase	in	customer	service,	sales,	and	profit	
increase.	
• Two	time	winner	of	the	Store	Manager	Recognition	program	for	being	the	top	store	in	the	region	over	sales	plan	
(2009	and	2012).
DAVID FLYNN_Resume

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DAVID FLYNN_Resume

  • 1. DAVID FLYNN 51 Southpoint Drive, Lancaster, NY 14086 Home: 716.656.0221 Ÿ Cell: 716.208.4206 Ÿ Email: dflynn032867@gmail.com Professional Summary _______________________________________________________________________________ • Driven and dedicated Store Manager with more than 20 years in big box store management. Well-versed in directing personnel, creating effective merchandising projects, and using sales strategies to boost store performance. Skills ____________________________________________________________________________________________________ Ÿ Excellent customer service skills Ÿ Staff training and development Ÿ Inventory Ÿ Customer Relations Ÿ Conflict resolution skills Ÿ Merchandising Ÿ Goal Oriented Ÿ Excellent Communication Skills Ÿ Detail Oriented Ÿ Strategic Thinker Ÿ Results Oriented Ÿ Proficient in Microsoft Office Work History _________________________________________________________________________________________ 05/2000 to 10/2016 Store Manager, Home Depot (Buffalo, New York) • Increased sales volume by 60% in less than 9 years. • Managed a fast paced, urban environment store with sales in excess of $58 million. • Managed staff of 250+ sales associates, 19 team leaders, and 5 assistant managers. • Responsible for the hiring, training, and development of all associates. • Developed successful strategies around the P&L to increase overall profit margin while limiting expenses. • Maintained in-stock levels and store standards. • Executed merchandising initiatives as put forth by the company. • Led company initiatives through process improvement plans. • Delivered a team centered customer service experience through team development and leadership. • Scheduled and led weekly store meetings for all employees. • Assigned employees to specific duties to best meet the needs of the store. • Specialty Sales Captain for the Buffalo Market. 08/2008 to 09/2009 Regional Specialty Manager, Home Depot (Pittsburgh, Pennsylvania) • Reported to the Regional Vice President. • Covered and performed regular store visits to a territory of 129 stores. • Developed strategies for growing the Specialty departments. • Developed a collaborative relationship with Store Managers & Specialty Assistant Managers to achieve results. • Created a network of Specialty Captains in 16 districts within the Region. • Worked with the Regional Installation Manager to provide a superior customer experience for pre and post sale. • Process Improvement within specialty sales to create effective coaching techniques. 09/1985 to 05/2000 Grocery Manager, Wegmans Food Markets (Buffalo, New York) • Manager of a grocery department with sales in excess of $320,000 per week. • Responsible for the training and development of new associates. • Planned, set, and executed weekly advertising sets. • Developed relationships with vendors to drive sales and profit. • Responsible for all facets of operational standards, inventory control, and price integrity. • Monitored and recognize sales trends. Education ______________________________________________________________________________________________ 1990 State University of New York at Buffalo, Bachelor of Arts: Technical Theater (Graduated Cum Laude) Accomplishments _____________________________________________________________________________________ • Exceeded half-year store sales and profit goals 16 halves in a row. • 2007 Home Depot ‘Golden Tire Award” recipient for best overall increase in customer service, sales, and profit increase. • Two time winner of the Store Manager Recognition program for being the top store in the region over sales plan (2009 and 2012).