David Flynn has over 20 years of experience managing big box stores. He most recently served as the Store Manager of a Home Depot in Buffalo, NY for 16 years, where he increased sales by 60% and managed a staff of over 250 employees. Prior to that, he spent a year as the Regional Specialty Manager for Home Depot, overseeing 129 stores across Pennsylvania. Earlier in his career, he was the Grocery Manager for a Wegmans supermarket, managing a department with over $320,000 in weekly sales. He holds a Bachelor's degree in Technical Theater from SUNY Buffalo.
A capable , result oriented Business Operation Manager with experience of leading high performance teams and of successfully increasing efficiency and productivity.
A capable , result oriented Business Operation Manager with experience of leading high performance teams and of successfully increasing efficiency and productivity.
1. DAVID FLYNN
51 Southpoint Drive, Lancaster, NY 14086
Home: 716.656.0221 Ÿ Cell: 716.208.4206 Ÿ Email: dflynn032867@gmail.com
Professional Summary _______________________________________________________________________________
• Driven and dedicated Store Manager with more than 20 years in big box store management. Well-versed in
directing personnel, creating effective merchandising projects, and using sales strategies to boost store
performance.
Skills ____________________________________________________________________________________________________
Ÿ Excellent customer service skills Ÿ Staff training and development Ÿ Inventory
Ÿ Customer Relations Ÿ Conflict resolution skills Ÿ Merchandising
Ÿ Goal Oriented Ÿ Excellent Communication Skills Ÿ Detail Oriented
Ÿ Strategic Thinker Ÿ Results Oriented Ÿ Proficient in Microsoft Office
Work History _________________________________________________________________________________________
05/2000 to 10/2016
Store Manager, Home Depot (Buffalo, New York)
• Increased sales volume by 60% in less than 9 years.
• Managed a fast paced, urban environment store with sales in excess of $58 million.
• Managed staff of 250+ sales associates, 19 team leaders, and 5 assistant managers.
• Responsible for the hiring, training, and development of all associates.
• Developed successful strategies around the P&L to increase overall profit margin while limiting expenses.
• Maintained in-stock levels and store standards.
• Executed merchandising initiatives as put forth by the company.
• Led company initiatives through process improvement plans.
• Delivered a team centered customer service experience through team development and leadership.
• Scheduled and led weekly store meetings for all employees.
• Assigned employees to specific duties to best meet the needs of the store.
• Specialty Sales Captain for the Buffalo Market.
08/2008 to 09/2009
Regional Specialty Manager, Home Depot (Pittsburgh, Pennsylvania)
• Reported to the Regional Vice President.
• Covered and performed regular store visits to a territory of 129 stores.
• Developed strategies for growing the Specialty departments.
• Developed a collaborative relationship with Store Managers & Specialty Assistant Managers to achieve results.
• Created a network of Specialty Captains in 16 districts within the Region.
• Worked with the Regional Installation Manager to provide a superior customer experience for pre and post sale.
• Process Improvement within specialty sales to create effective coaching techniques.
09/1985 to 05/2000
Grocery Manager, Wegmans Food Markets (Buffalo, New York)
• Manager of a grocery department with sales in excess of $320,000 per week.
• Responsible for the training and development of new associates.
• Planned, set, and executed weekly advertising sets.
• Developed relationships with vendors to drive sales and profit.
• Responsible for all facets of operational standards, inventory control, and price integrity.
• Monitored and recognize sales trends.
Education ______________________________________________________________________________________________
1990
State University of New York at Buffalo, Bachelor of Arts: Technical Theater (Graduated Cum Laude)
Accomplishments _____________________________________________________________________________________
• Exceeded half-year store sales and profit goals 16 halves in a row.
• 2007 Home Depot ‘Golden Tire Award” recipient for best overall increase in customer service, sales, and profit
increase.
• Two time winner of the Store Manager Recognition program for being the top store in the region over sales plan
(2009 and 2012).