1. DM Darren McGee
173 Tucker Road, Trumansburg, NY 14886, (607)229-0969 email dm247@cornell.edu
P R O F E S S I O N A L S U M M A R Y
Highly proactive manager with over 20 years experience, a strong work ethic, and the ability to build lasting
client relationships. Experienced in operations management, sales, budget development, staffing, and cost
control. Adept at communicating effectively with customers, vendors, and staff. Able to motivate employees
to perform at their maximum potential. Exceptional organization and planning skills; adaptable; enjoy new
challenges.
S K I L L S
• Natural leader
• Strong work ethic
• Business service expertise
• Point of sale (POS) system operation
• Food Service background
• Inventory control and record keeping
• Staff scheduling
• Service Oriented
• Passion for customer satisfaction
• Proven cost-control expert
• Results-oriented
E X P E R I E N C E
MULTI UNIT MANAGER – CORNELL DINING, CAMPUS LIFE – ITHACA, NY 14853 August 2001 - Present
Planned and managed the opening of two new retail locations.
Operate and maintain four retail dining venues.
Maintain expenses below budget through accurate planning, waste reduction, purchasing, and cost-
effective operating procedures.
Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.
Plan menus, estimate food and beverage costs, and purchase inventory.
Hire, train, supervise and motivate a UAW staff of 30, and a student staff of 50.
Train staff to enhance customer service and increase profits through suggestive selling.
Improve productivity and morale by initiating communication systems for accountability.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Actively participated in on-going customer service programs to build sales and rapport in the community.
Effectively managed payroll and timekeeping, including proper completion of the paperwork for new hires
and terminations.
Conducted timely performance evaluations for UAW staff and student management.
E D U C A T I O N
TOMPKINS CORTLAND COMMUNITY COLLEGE 2008 – 2011
A.A.S. Chemical Dependency Counseling - Honors
TOMPKINS CORTLAND COMMUNITY COLLEGE 2005 – 2008
A.A.S. Applied Business Management - Honors
M I L I T A R Y
United States Marine Corps - 6 years
C E R T I F I C A T E S
Supervisor Development 2010
NEHA certified 2018