1. DANIELLE V. CALANOG
#26A Finance St., Diosa Village, Brgy. Bahay Toro, Proj.8, Q.C.
Contact No: 09064302068/09178693649/(02)4530398
Email Address: calanogdanielle@gmail.com
Career Goal:
To be professionally associated with an esteemed and prestigious institution that will
develop my acquired knowledge and skills more and to contribute to the welfare of the
company.
PERSONAL INFORMATION:
Nickname : Dane
Gender : Female
Age : 22 years old
Course : BS Biology
Date of birth : October 29, 1993
Place of Birth : Rosario, Cavite
Civil Status : Single
Citizenship : Filipino
Height : 5’6”
Weight : 60 kg
Religion : Protestant
Mother’s Name : Lynnel V. Calanog
Occupation : Dentist
Father’s Name : Dante V. Calanog
2. Occupation : Engineer
QUALIFICATIONS:
God-fearing
Dedicated and hardworking
Flexible
Inquisitive and outgoing
Finishes assigned tasks on time
Willing to learn and open to new ideas
Adapts to new environment well
Can multi-task if needed
Works well under pressure
Accepts constructive criticisms and corrections well
Fluent in verbal and written English
Computer literate (MS Word, MS Powerpoint, MS Excel, etc)
Work Experience:
January 2016-present
The Manor at Camp John Hay
Hotel Address: Loakan Rd., Baguio City
Sales Office: The Orient Square, Ruby Road, Ortigas Center
Position: Account Sales Executive (Corporate Accounts)
Duties and Responsibilities:
Identifies business opportunities by identifying prospects and evaluating their position
in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
3. Maintains relationships with clients by providing support, information, and guidance;
researching and recommending new opportunities; recommending profit and service
improvements.
Identifies product improvements or new products by remaining current on industry
trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; benchmarking
state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
January 2015-December 2015
Rockwell Land Corporation (Rockwell Hotel and Leasure Management Corporation: Aruga By
Rockwell Serviced Apartments)
Position: Housekeeping Coordinator and Administrator/Rooms Coordinator
Duties and responsibilities:
Daily checking of e-mails, voice mails, mails, and any form of messages for the
deparment, the Asst. Executive Housekeeper, the Executive Housekeeper, and the
Consultant before the duty starts
Answers e-mails, mails, phone calls, and all other messages as directed and instructed
by the consultant and the department heads
Sets meetings and organizes the schedule of the department heads and the consultant
4. Constantly reminds the consultant and the department heads regarding upcoming
appointments and business affairs
Takes notes on important issues, dates, and matters that need to be adressed
immediately
Prepares daily reports (Arrival, Departure, In-house, Room Status, Occupancy Forecast,
Discrepancy, and VIP guest arrival reports) to be distributed to the consultant,
department head, supervisors and to the room attendants before start of daily morning
briefing
Updates the consultant and the department heads on previous critical and important
issues
Relays and informs the consultant, department head, floor superviors and all parties
concerned regarding important issues that need to be addressed
Receives incoming phone calls concerning the whole department and relays messages
to concerned parties
Makes job orders regarding technicality and functionality problems in the guests’ rooms,
public area and offices and relays them to the Engineering and IT department
Constantly follows up job orders to make sure that they are attended to and informs the
consultant and department head regarding the progress and the time table
Receives and greets visitors by handling their concerns and inquiries
Receives receipts of deliveries and checks if items delivered are of excellent quality
before acceptance
Coordinates showrooms for the day with the front office, floor supervisors, and sales
department
Receives incoming calls regarding guests concerns and disseminate information to
concerned parties (i.e. Front Office department, Engineering department, Reservation,
and IT department)
Issuance and safekeeping of all room keys and housekeeping mobile work phones
Checks and monitors mobile phones and keycards logbook to avoid loss
Secures and monitors consumption of all office supplies to keep the budget on track
5. Constantly checks attandance of the room attendants, public area attendants, linen
attendants, all the departments’ staff
Computes and checks the Daily Time Record (DTR) of all the staff
Makes sure that the staff are in their proper uniforms and decorum
Keeps record of staff’s Daily Time Record for documentation purposes
Forwards the Daily Time Record of outsourced staff to their respective manpower
agencies to make sure they will be compensated correctly and on time
Updates room status constantly to make sure that no discrepancy will be met and
informs the Front Office department and the Superviors if there is
Encodes all housekeeping reports for documentation purposes
Monitors and manages housekeeping reports and files for documentation and future
reference
Processes liquidation and petty cash advances of the department and keeps record for
documentation
Monitors and encodes guest daily consumption for documentation purposes and to
make sure that the department won’t exceed the budget
Manages and records lost and found items and encodes them in the system for
concerned parties to see and be updated
Monitors articles loaned by the guest before departure to make sure that the supply
inventory is effective and on track
Manages the office by making sure that everything is in order, organized, and clean
6. April - May 2012
ABS-CBN Corporation
Department: Fleet
Position: Fleet Coordinator
April – May 2013
ABS-CBN Corporation
Department: Fleet
Position: Fleet Coordinator
Duties and responsibilities:
Handles phone calls and relays important messages to the Fleet Department head
Reminds then Fleet Department head on important issues regarding the staff and the
staff concerns
Makes sure that the staff are in their proper uniform and decorum
Checks the attendance of the staff constantly and take notes on punctuality issues
Computes DTR (Daily Time Record) of the staff to make sure that they are compensated
correctly
Receives incoming phone calls and relay messages to the department head
Manage office files and keeps record for documentation purposes
Stores office files for future references
Attends to employees’ concerns (i.e. SSS, Pag-big, PhilHealth. Etc.)
Distributes employees’ payslips and makes sure that their concerns regarding their
payrolls will be attended to
Safekeeping of office properties and supplies to keep track and make sure that they are
consumed efficiently
Receives documents from other departments and makes sure that the details are
correct before receipt
7. Attends to the departments visitors and guests and direct them to concerned parties
regarding their inquiries
Manages the office by making sure that everything is in order, organized, and clean
Organization/s:
Society of Life Science Students
Member
SEMINAR AND TRAINING EXPERIENCE:
Partnership for Excellence in Performance Talk: PEP Talk 1
38 Rockwell HR Training Room, Rockwell Land Ctr., Makati
January 21, 2015
Participant
Partnership for Excellence in Performance Talk: PEP Talk 2
38 Rockwell HR Training Room, Rockwell Land Ctr., Makati
January 22, 2015
Customer Experience 101: Rockwell Business Protocol
January 23, 2015
Participant
On-boarding Session 1: Integrity
February 13, 2015
38 Rockwell HR Training Room, Rockwell Land Ctr., Makati
Participant
On-boarding Session 2: Excellence
March 6, 2015
8. Joya HR Training Room, Joya Lofts and Towers, Rockwell Land Center, Makati
Participant
On-boarding Session 3: Fairness
April 8, 2015
38 Rockwell HR Training Room, Rockwell Land Ctr., Makati
Participant
On-boarding Session 4: Innovation
May 8, 2015
38 Rockwell HR Training Room, Rockwell Land Ctr., Makati
Parrticipant
On-boarding Session 5: Teamwork
June 5, 2015
Joya HR Training Room, Joya Lofts and Towers, Rockwell Land Center, Makati
Participant
Fire and Saftey Awareness Orientation
May 7, 2015
3rd floor Function Rm, Edades Tower, Waterfront Drive, Rockwell Center, Makati
Participant
Code of Discipline Rollout
April 16, 2015
Aruga Conference Room 1, Aruga By Rockwell Serviced Apartments, Edades Tower, Waterfront
Drive, Rockwell Center, Makati
Participant
Cluster I Symposium Trends in Vaccine Development: Responding to Societal Problems through
Innovative Research
9. Sponsored by: The Philippine Society for Microbiology, Inc. (PSM)
Far Eastern University, Manila
Participant
06 October 2012
EDUCATIONAL BACKGROUND:
Primary Education:
Philippine Christian University (2000-2003)
University of Baguio (2003-2004)
Bagui Patriotic High School (2004-2005)
Secondary Education:
Baguio Patriotic High School (2005-2007)
Trinity University of Asia (2007-2008)
People of Grace Christian School (2008-2010)
Tertiary Education:
University of Santo Tomas (2010-2011)
Trinity University of Asia (2011-2014)
AWARDS AND ACHIEVEMENTS:
Batch 2009-2010 Valedictorian (People of Grace Christian School)
Recipient – President Gloria Macapagal Arroyo Award of Outstanding Achievement (In
recognition of exemplary performance in Campus Journalism)