1. Duncan Fage, mism
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Personal Profile
12 Mallard Rd, Royston,Hertfordshire, SG8 5DG T: 01763 247018, M: 07966625041
Qualified supervisor, auditor and EHS champion with 17 years’ experience of effective team leadership;
who has good business understanding, strong organisational, interpersonal and computing skills,
attentive to detail and numerate.
Career History – Key Achievements
1998 – date Johnson Matthey plc (Royston),Metal Joining. Stores Supervisorand EHS Champion
 Manage busy stores team to achieve personal, team and group KPIs and to deliver timely and quality
assured services to multiple internal and external customers with varying needs
 Manage performance of team members through monitoring achievement of targets, appraisals and
disciplinary steps
 EHS Champion to challenge behaviours and practices to create a strong health and safety team culture
 Manage and deal with customer returns, including investigating root causes and implementing
corrective and preventative action
 Manage efficient workflow of stock from goods-in through to organised storage ready for packing and
despatch, through the monitor and control of stock locations within the warehouse and, if required,
instigate change to ensure efficient workflow of stock
 Organiseand control daily documentation in accordance with internal quality (ISO9001), metal and
financial systems
 Lead on the management of service contracts, certification and calibration of manual handling and
measuring equipment
 Continually review, identify and source key suppliers; manage purchasing of products to value of
£250,000 pa; maintain, review and control supplier base to achieve cost savings
 Continually review policy and procedures to make unit work efficiently and effectivelyand to meet
changing demands
 Monitor, record and report on slow moving and redundant stocks for senior management, including
recommendations for use of write off funds and to increase net return on assets
 Proactively inform and work closely with the senior management team in the organising of all stock
counts, stock movements, adjustment investigations and stock analysis
 Manage suppliers with timely deliveries and when necessary raise,follow through and analysis supplier
rejections
 Manage and achieve exceptional service for both internal and external customers
 Qualified internal QMS auditor, required to organise internal and external audits and generate audit
reports for senior management. Required to produce, maintain and control quality procedures to
ISO9001:2008
 Manage the flow and control of high value precious metal stocks within strict security parameters
 Arrange refining, scrapping and disposal of hazardous and non-hazardous metals and chemicals.
 Manage and supervise goods inwards inspection department, ensuring staff process all in coming
products to meet purchase specifications. Provide cover for this role as required

2. Duncan Fage, mism
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1995 – 1998 Johnson Matthey plc (Birmingham), Metal Joining, Senior Sales Co-ordinator
 Manage and expand customer sales for high profile products
 Responsible for supervision, discipline and training of small satellite sales team
 Responsible for building security
 Promoted from sales co-ordinator to senior sales co-ordinator 1997
1988 – 1995 CWL Limited (Birmingham), Sales Co-ordinator and Progress Chaser
 Establish price and production requirements for large customer base
 Control, process and implement monthly schedules for numerous aerospace and automotive companies
 Liaise with production, purchasing and dispatch departments on production planning and progress
control
 Set up implementation of BS5750 quality procedures for sales department
1985 – 1987 Desoutter Bros. (London),Trainee Engineer
 Comprehensive Company training in most production departments, scheme similar to apprenticeship
Training
2015 Counterbalance Lift Truck Operator Training (Refresher), RTITB approved (Chris Sale Forklift Training)
2014 Dangerous Goods by Air Revalidation (Training Team)
2012 Ergonomic AssessmentQuick Exposure Check (QEC) (Worksafe Training)
2012 Dangerous Goods by Air Certificate (Training Team)
2012 QMS Auditor/Lead Auditor Training Course (Lloyd’s Registered Quality Assurance)
2011 Counterbalance Lift Truck Operator, RTITB approved (Chris Sale Forklift Training)
2008 IOSH Managing Safely Course (Executive Edge Risk Management)
2007 QMS Auditor Advanced Course (Lloyd’s Registered Quality Assurance)
2004 QMS Auditor Course (Lloyd’s Registered Quality Assurance)
1999-2000 Certificatein Supervision & Management, Institute of Leadership & Management (Woodland
Grange)
1998 SETA IOSH Working Safely Course (SETA Training & Advisory Services Ltd)
1996 Certificatein Quality Management System Audit (Sheffield Hallam University)
1995 Lift Truck Operator (Wallingford Training Services)
1984 to 1987 BTEC ONC in Mechanical and Production Engineering (Harrow College of Higher Education)
AdditionalInformation
 Competent user of in-house KBM metal stock control system, ARIBA (Johnson Matthey central
purchasing system), MS Office (including Word, Excel, PowerPoint), e-mail, and the internet
 Contribute to numerous Metal Joining committees including SAP business process mapping, purchasing,
quality and EHS
 Nominated to contribute on various Johnson Matthey Group committees including carrier and EHS
Champion reviews