Course Description: Considering that an organization’s people are responsible for gaining and sustaining a competitive advantage, knowing how to mobilize and motivate employees is critical to business strategy execution. Understanding and practicing organizational behavior (OB) concepts is important for managerial effectiveness and gives individuals, teams, and organizations the skills and tools they need to be effective. OB plays a key role in improving and maintaining every aspect of individual and organisational performance, and it is vital for organisational success. In addition to being the foundation of personal success in any organisation, OB skills also help managers and employees in effectively addressing new challenges. Course-Specific Learning Objectives: This course is designed to deepen your knowledge of OB from an individual, group, and organizational perspective. A primary goal is to encourage you to reflect on and apply this knowledge in ways that will enhance your managerial and professional skills. Specific learning objectives include that by successfully completing this course you will: • Understand the importance of OB theories, tools, and concepts. • Understand how organizations work and why people behave as they do in work settings. • Apply OB principles to typical problems in organizations to enhance individual, group, and organizational effectiveness. • Reflect on your own beliefs, assumptions, and behaviors with respect to how individuals, groups, and organizations act in order to expand skills and increase your professional effectiveness. • Learn and practice the “soft skills” of managing. Improve skills in reacting appropriately to organizational situations using OB concepts. Topics- Introduction to Organizational Behavior, Communication, Attitudes, Job satisfaction, Emotion and Moods in organizations, Perception and Individual Decision Making, Diversity in organizations, Motivation, Team, Leadership, Organizational Change and Stress Management, Organizational Culture Some expanded topics- COMMUNICATION - downward communication,lateral communication, upward communication, grapevine communication process (>? ATTITUDES, JOB SATISFACTION, EMOTION AND MOODS IN ORGANIZATIONS Attribution theory suggests that when we observe an individual’s behavior, we attempt to determine whether it was internally or externally caused. That determination depends largely on three factors: distinctiveness, consensus, and consistency Understand theories of motivation: Maslow’s Hierarchy Theories X and Y Two-Factor Theory McClelland’s Theory of Needs Expectancy Theory Goal Setting Theory Equity Theory Self-efficacy theory Intro to Group Project Prof. Kline Group Project The course requires that students complete a group project. Students will go through the entire database development process from E-R model to normalization, creating tables, queries, views, for ...

1. Course Description:
Considering that an organization’s people are responsible for
gaining and sustaining a competitive
advantage, knowing how to mobilize and motivate employees is
critical to business strategy
execution. Understanding and practicing organizational
behavior (OB) concepts is important for
managerial effectiveness and gives individuals, teams, and
organizations the skills and tools they
need to be effective. OB plays a key role in improving and
maintaining every aspect of individual
and organisational performance, and it is vital for organisational
success. In addition to being the
foundation of personal success in any organisation, OB skills
also help managers and employees in
effectively addressing new challenges.
Course-Specific Learning Objectives:
This course is designed to deepen your knowledge of OB from
an individual, group, and
organizational perspective. A primary goal is to encourage you
to reflect on and apply
this knowledge in ways that will enhance your managerial and
professional skills. Specific learning
objectives include that by successfully completing this course
you will:
• Understand the importance of OB theories, tools, and
concepts.
• Understand how organizations work and why people behave as
they do in work settings.
• Apply OB principles to typical problems in organizations to
enhance individual, group, and

2. organizational effectiveness.
• Reflect on your own beliefs, assumptions, and behaviors with
respect to how individuals,
groups, and organizations act in order to expand skills and
increase your professional
effectiveness.
• Learn and practice the “soft skills” of managing. Improve
skills in reacting appropriately to
organizational situations using OB concepts.
Topics-
Introduction to Organizational Behavior, Communication,
Attitudes, Job satisfaction, Emotion and Moods in
organizations, Perception and Individual Decision Making,
Diversity in organizations, Motivation, Team, Leadership,
Organizational Change and Stress
Management, Organizational Culture
Some expanded topics-
COMMUNICATION - downward communication,lateral
communication, upward communication, grapevine
communication process (>?
ATTITUDES, JOB SATISFACTION, EMOTION AND MOODS
IN ORGANIZATIONS
Attribution theory suggests that when we observe an
individual’s behavior, we attempt
to determine whether it was internally or externally caused.
That determination depends
largely on three factors: distinctiveness, consensus, and
consistency

3. Understand theories of motivation:
Maslow’s Hierarchy
Theories X and Y
Two-Factor Theory
McClelland’s Theory of Needs
Expectancy Theory
Goal Setting Theory
Equity Theory
Self-efficacy theory
Intro to Group Project
Prof. Kline
Group Project
The course requires that students complete a group project.
Students will go through the entire database development
process from E-R model to normalization, creating tables,
queries, views, forms and reports.
Up to four students on a team.

4. Project development activities are facilitated by research, class
lectures and labs.
It is recommended that students review the hair salon database
project. See project folder. It can serve as a template for your
work.
Project Ideas
5-*
You are encouraged to come up with projects of your own –
from work (so long as data is not proprietary), student
groups/clubs, social organizations. The project ideas listed
below can also serve as a guide or as inspiration for a project
topic….All the following ideas will need to be expanded….
Scheduling Application - A consulting company has a lunch
room, 12 conference rooms, 6 LCD projectors, 3 portable PCs,
etc. They need to be able to schedule each of these resources for
a given day and time period and avoid conflicting use of
resources. Also, management would like reporting on resource
utilization per week, month, year. They are also considering
renting out resources to other companies if resource utilization
is low. Queries might include:
When is the next day resource X is free between 1:00 and
5:00.
How many hours per week on average is conference room
X occupied.
Supply Cabinet - A company centrally maintains supplies for
each of its branch offices. They need a database to keep track of
what they have in stock, requests from branch offices for
supplies and purchasing of supplies from vendors. Should keep
track of the vendor with the best price for a particular supply.
They would also like to minimize shipping costs by shipping

5. several supplies at one time to a given branch office. Queries
might include:
When should supply X be replenished
How many shipments, on average, go out to the branch
offices per week ?
Baseball Statistics - A professional baseball team would like
to maintain a database that records player statistics on all team
members and complete records of every game (on an inning-by-
inning basis). Each player would have a set of offense and
defense statistics. Queries include:
What is the batting average for player X
Who is the best relief pitcher to use against a left-handed
batter
Project Milestones Project topic is identified and
definedSystems analysis and E-R model Relational model and
normalizationMidterm project deliverables due DDL and DML
programming of designDatabase implementation using SQL
completed. Query databaseFinal project deliverables due
5-*
1. Develop a proposal for the project
5-*
First students should identify the database system application
they want to design.
Informal discussions with the instructor can help define the
project.
Students should not continue working on the project unless
reviewed and approved by the instructor.

6. Project proposals will include the following:
A short narrative description of the problem or opportunity
being addressed.
High level identification of information needs – what
information would help solve the problem or allow a system
user to take advantage of the opportunity.
To be reviewed by instructor.
2. E-R Model
5-*
This step derives an Entity Relationship (E-R) diagram using
UML notation from the project proposal / user requirements
(Step #1).
Students should use a E-R modeling tool such as MS Visio,
Gliffy, LucidChart, etc. to complete this work. See the slide at
end of this deck for possible tools.
For this step, all that is needed is essentially a UML class
diagram.
An E-R model includes basic structures (entity, identifier,
attributes, and relationships), and enhanced features
(inheritance, composition, aggregation, intersect tables).
http://holowczak.com/drawing-entity-relationship-diagrams-
with-uml-notation-using-lucidchart/

7. 3. Relational model
5-*
This step converts the E-R entity diagram into a relational or
logical model. During this conversion, foreign keys are
propagated to the relations. Components of a relational model
include: relations, tuples, attributes, primary key, foreign key.
The concept of cardinality / multiplicity is introduced.
Relationships can now be 1:1, 1:many, Many : Many
Example of a relational (logical) model showing propagation of
FKs:
CustomerID (FK)
(PK)
3. Relational model, cont.
5-*
For a majority of conversions of ER Models, the following
general steps apply:
Entities – In general, each Entity will be converted directly to a
Relation.
The Attributes of the entity become the Attributes of the
Relation.
The Identifier of the Entity becomes a Primary Key of the
Relation.
Relationships will be mapped as “Foreign Keys”.
There are a number of variations to this step. Use UML to
represent multiplicity.

8. 4. Normalization to Physical Model
Students will next convert the relational model through a
process of normalization to derive a normalized model. This
step will require students to normalize relations to 3NF.
Adding data to the relation will assist in this process. Output of
this process will be a physical model represented by a
normalized set of schema that is in 3NF. Please identify and
show functional dependencies for relations in 3NF.
5. Midterm project deliverable
5-*
Having completed steps 1 – 4, students will need to submit two
midterm project deliverables. Submit your work in the form of a
Word and powerpoint document. Use the link provided to
upload to Blackboard.
For the midterm project deliverable, please submit the
following: The project proposal. Team members. Short
description of the application & business issue it addresses.
What value does it deliver to the business. Format: Word
document / yourGroup_MidProj.doc. Relational model
normalized to 3NF. Functional dependencies for each relation
are identified and shown (FD1..FDn). PK and FK propagation
5) Copy and paste to a powerpoint document all work done for
step 2. Format: PPT / yourGroup_MidProjRelModel.ppt.

9. 6. Database Implementation using Microsoft Access
5-*
Student should then implement the database schema created in
Step #4.
For each relation, write a SQL DDL CREATE TABLE
statement. The DDL statement should include the creation of the
relation, all its attributes, primary and foreign keys, other
constraints.
Data should be added to each table by writing SQL INSERT
statements. Students should provide enough data to enable
subsequent queries involving single and multiple tables (5 – 8
rows).
Please save your SQL DDL statements.
7. Application implementation using Access
5-*
In this step queries and views are created to access the database
created in step #6.
DML Queries - 10 – 15 should range from simple to complex
and answer business questions about the project topic. Queries
should include join and subquery.
Views – representing different views of data either for
management, operations or end users.
Forms - for example, if the business takes orders from
customers, develop a form with Orders and Order items with

10. lookups for customers and products or services.
Example or description of VBA code for business rules or use
with Forms.
8. Final Project Deliverable Having completed steps 6 – 7,
please submit work as a final project deliverable. Submit your
work in the form of an Access file (yourGroup_FinalProj.accdb)
using the upload link provided. All DDL definitions for your
database complete with PKs, FKs, data referential integrity. 10
– 15 DML statements run with resultant reports
In addition to submitting output from Steps 6 & 7, a short
narrative that describes:The students experience (e.g. which
step is easiest, hardest?)What you learned that you did not
expect toWhat you would have done
differentlyyourGroup_FinalProj.doc
The instructor will select a few examples of work for class
discussion during the last weeks of the course.
5-*
Project Milestones
Midterm deliverable due - week 8 (Steps 1 – 5)
Final project report due - week 14 (Steps 6 – 7)

11. Short oral presentation in class – week 14 / 15, if time
No late work permitted
Sample UML E-R Modeling Tools
Visual Paradigm
http://www.visual-
paradigm.com/solution/freeumltool/LucidChart
Gliffy https://www.gliffy.com/
lucidChart https://www.lucidchart.com/
MS Visio
*