4. WE ARE OBSESSED WITH ‘HOW?’
(1996)
Media measurement
companies
(1969)
PR Agencies plus in-house
and individual members
(1917)
Advertising media and
marketing
communications agencies
Annual conference
Measurement month
Integrated Evaluation Framework
Cannes Special Advisors
Annual conference
Training
Supports AMEC
Effectiveness Awards
Conferences
Training/CPD
Integrated Evaluation Framework
Value of Communications report
Jointly with AMEC/ICCO:
PR Professionals Guide to Measurement
Effectiveness Week
Bringing trade organisations, clients
and agencies together
5. WHAT ABOUT THE ‘WHY?’
EFFICIENCY
PROFESSIONAL
EXPERIMENT
CREDIBLE
PROOF
TRUSTED
THOUGHTFUL
WISE
RESPONSIBLE
ACCOUNTABLE
TRACK RECORD
IMPROVE
DEVELOP
RISK
REPUTATION PRIORITISE
CONFIDENCE
LEARN
7. HONESTLY
A blue whale, Balaenoptera musculus
Credit: Mark Conlin/Alamy Stock Photo
African wild dog, Lycaon pictus pictus
Credit: Sharp Photography
A dragonfly, Anisoptera
Based on: http://www.bbc.co.uk/earth/story/20151222-which-animal-is-the-deadliest-hunter-on-the-planet
It takes Competitive advantage
9. CULTURE
I think there has been a change. Brands
who have clear KPIs and are keen to set
them, and have made it part of their
company culture, have increased from
around 10-20% of our client base to up
to 40%.
Agency COO
We now sit with the
policy team and with
the analysts and
decide how the
activity will be
measured, and the
metrics.
Head of Strategy and
Insight
Within six months of setting up our Marketing
Effectiveness function we were faced with huge
demand from across the organisation
Sandra Fazackerley Telefonica (02)
We should be talking about our
understanding of the levers to
generate ‘value’ and ‘share’ and then
we can stop talking about creating
‘likes’.
Agency CEO
The end point is not the process, the end
point is the results. We are process
driven, but only as a means to an end.
We don’t want anyone turning round and
saying ‘It didn’t work – but I followed the
process.’ It just helps us to be efficient.
Director, Strategy, Insight, Capability