Personal Information
Industry
Technology / Software / Internet
Website
stellaconnect.io
About
Stella Connect is a customer feedback and quality management platform built specifically for customer service teams.
At Stella Connect, we believe a more engaged front-line team drives higher performance. Our SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
Our clients like Mercedes Benz, Williams Sonoma, Warby Parker, AXA, and Walmart use that data to:
- Gain visibility into performance
- Improve coaching and QA
- Create a higher performing support team and better customer experience
- Reward agents and encourage ownership
- Drive consistency across teams
Tags
rewards and recognition
recognition
rewards
stellaconnect
front-line service
call center
contact center
coaching
software
employee engagement
engagement
customer service
customer experience
See more
Presentations
(1)Personal Information
Industry
Technology / Software / Internet
Website
stellaconnect.io
About
Stella Connect is a customer feedback and quality management platform built specifically for customer service teams.
At Stella Connect, we believe a more engaged front-line team drives higher performance. Our SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that.
Our clients like Mercedes Benz, Williams Sonoma, Warby Parker, AXA, and Walmart use that data to:
- Gain visibility into performance
- Improve coaching and QA
- Create a higher performing support team and better customer experience
- Reward agents and encourage ownership
- Drive consistency across teams
Tags
rewards and recognition
recognition
rewards
stellaconnect
front-line service
call center
contact center
coaching
software
employee engagement
engagement
customer service
customer experience
See more