The document is a cover letter and resume submitted by Clinton Everts for a position in the company. The letter indicates that Everts is teachable, hardworking, self-sufficient, strives to be the best, and is able to manage his time efficiently. His resume outlines his educational and employment history, including over 15 years of experience in customer service and management roles at Standard Bank, with responsibilities such as managing service centers, assisting clients, and supervising staff. He is seeking a new position and believes his qualifications make him well-suited for the opportunity.

1. TO WHOM IT MAY CONCERN
RE: Motivational Letter
It would be greatly appreciated if I could be considered for a position in
your company.
I am teachable, willing to learn, hardworking self-sufficient and I always
strive to the to be the best at what I do. Therefore time management and
efficiency enable me to take initiative concerning the tasks at hand. These
qualities enable me to perform any challenge I am faced with, more than
adequately.
I am self motivated, a team player and able to work under immense
pressure. Above all I am reliable, punctual, trustworthy and honest. I have
my own reliable transport .
I attach my CV for your consideration.
Your assistance and co-operation regarding this application is greatly
appreciated.
Yours sincerely
Clinton Everts

2. CURRICULUM
VITAE
CLINTON M A EVERTS

3. PERSONAL DETAILS
Surname: Everts
Names: Clinton Mark Anthony
Date of Birth: 10 August 1973
ID Number: 7308105137087
Nationality: South African
Marital Status: Married
Religion: Christian
Gender: Male
Languages: English / Afrikaans (Read Speak Write)
Dependants: 2
Drivers License: Code 08
Residential Address: 09 Michael Brink Street
Mindalore
Krugersdorp
1734
Contact Numbers: (W) (011) 912-4424
(Cell) 082 786 4594
(Email) clint.everts@standardbank.co.za
(Email)clinteverts@icloud.com
Please use my land-line when contacting me .
EDUCATIONAL QUALIFICATIONS
Last School Attended: Eldorado Park Secondary
Highest Standard Passed: Matric (1991)
Subjects Passed: English, Afrikaans
History, Geography
Biology, Business Economics

4. EMPLOYMENT HISTORY
Present Employment: Standard Bank
Duration: November 2004-Present
Title: Customer Service Consultant(MTN Service Centre 25
November 2013 to present)
Duties : Managing the service centre , client service, filing ,
Client queries , stationary orders and maintenance ,
Assisting walk in clients , issuing replacement cards ,
Identifying new business and opening new accounts
And making sure that all daily duties are performed on
Time and correctly .
Title: Enquires Clerk (Randburg June 2010)
Duties: Customer Service, Filing, Queries, Stationery
Main duties include assisting walk in clients with
queries , issuing replacement and new cards , identifying
new business , training new staff members ,making sure
that all daily admin duties are performed on time and
managing frontline staff when required .
Title: Float
Duties: Assisting walk in clients with queries , assisting
frontline manager with her duties , relieving team
leader tellers/enquiries when on leave , assisting irate
clients .
Title: Team Leader Tellers (Northcliff August 2009)
Duties: Supervisor (Full Function) . Managing and developing
staff from the tellers and enquiries department ,
completing daily reports and making sure that the
treasury and staff tills balance . Coaching and
counseling staff .Making sure that daily sales
targets are reached .
Title: Team Leader Tellers (Westgate October 2007)
Duties: Supervisor. (Full Function) . Managing and developing
staff from the tellers and enquiries department ,
completing daily reports and making sure that the
treasury and staff tills balance . Coaching and
counseling staff .Making sure that daily sales
targets are reached .
Title: Customer Service Consultant (Epsom Downs)

5. Duties: Filing, Queries, Stationery . Main duties include
assisting walk in clients with
queries , issuing replacement and new cards , identifying
new business , training new staff members ,making sure
that all daily admin duties are performed on time and
managing frontline staff when required .
Title: Customer Service Consultant (Bryanston)
Duties: Assistant Branch Manager, Enquiries,
Treasury custodian . Assisting walk in clients with
queries , assisting
frontline manager with her duties , relieving team
leader tellers/enquiries when on leave , assisting irate
clients . Managing and developing
staff from the tellers and enquiries department ,
completing daily reports and making sure that the
treasury and staff tills balance . Coaching and
counseling staff .Making sure that daily sales
targets are reached .
Title: Customer Service Consultant (Fourways Crossing)
Courses Attended: BDS Generics / Customer Service Consultant
Tellers, Team Leader Tellers Managing poor
Performance. First aid , OHS Rep . Fire fighting and
Evacuation officer .
References at STD Bank: Jason Moonsamy 082 457-8222
Brenda Malefetse 083 332 2490
Previous Employment: Bankfin (A division of ABSA)
Duration: June 2003-October 2004
Duties: Division of the Call Centre
-Customer profiles
-Customer complaints
-Insurance cancellations
-Follow up on Call Centre Queries
-Retrieval and issuing of natis documents and paid-up
Letters for clients .
Courses: Accelerate Development Program
(ADP- in-house management Course)
Previous Position: ABSA (Centralised Bookkeeping)
Cheque processing
Minor Software and Hardware repairs

6. Full System Backup
Recall and Monitor System
Balancing of branch suspense and rejected accounts
Recon Cash Books and Trial balances on word and
excel.
Name of Employment: Woolworths
Duration: 1987-1991
Duties: PPC (casual staff) Supervisor
Dispatch & Receiving, Storeroom Control,
Operating Tills
Floor stock control , ordering and stocking shelves .

7. Full System Backup
Recall and Monitor System
Balancing of branch suspense and rejected accounts
Recon Cash Books and Trial balances on word and
excel.
Name of Employment: Woolworths
Duration: 1987-1991
Duties: PPC (casual staff) Supervisor
Dispatch & Receiving, Storeroom Control,
Operating Tills
Floor stock control , ordering and stocking shelves .