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Amazon Job Descriptions - Jacksonville, FL

Amazon is seeking various managerial positions including an HR Manager, Area Manager, and Operations Manager in Jacksonville, FL. These roles involve overseeing operations, employee engagement, and implementing process improvements while ensuring compliance with safety and quality standards. Candidates should possess relevant experience, a bachelor's degree, and strong communication skills, with a preference for advanced degrees and logistics or HR backgrounds.

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HR Manager - Jacksonville, FL Job ID: 477201 | Amazon.com.dedc, LLC DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a HR Manager. The HR Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Fulfillment Centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate: • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement • Experience with rapid and complex changing work environment • Coaching and mentoring at management level • Success in creating and driving effective development, employee relations, retention and reward programs • Being an enthusiastic team player with a strong drive to create a positive work environment • For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions • Strong internal and external customer service focus • The ability to manage multiple priorities simultaneously - orientated on results • Bias for action, strong work ethic, and desire to achieve excellence • Must be able to interface at all levels of the organization • Passion for innovative HR solutions and process improvement • Excellent organizational and interpersonal skills • Must be willing to work a flexible schedule that includes nights, weekends and holidays; shifts can changed based on business needs BASIC QUALIFICATIONS • A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience • Resume that shows steady progression in HR Management for the last 5+ years • Prior experience leading, coaching, and mentoring direct reports. • 5+ years experience in Fortune 500 company(s). • Prior experience supporting hourly employee client groups (distribution, manufacturing, or call center environments). PREFERRED QUALIFICATIONS • Ability to diagnose problems and identify and drive appropriate solutions • Excellent communication skills • Influencing skills and interfacing with senior members of the business • Ability to function in a fast paced and innovative environment • Master’s degree or MBA in a Human Resources discipline preferred • Spanish language fluency strongly preferred Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Area Manager, Logistics - Military Veterans Job ID: 477628 | Amazon.com.dedc, LLC DESCRIPTION Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Our Shift Managers are responsible for the day-to-day operations of delivery stations in the Amazon network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key Job Duties · Oversee the delivery of Amazon orders to customers · Build, optimize, and assign delivery routes on your shift · Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests · Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers. · Troubleshoot problems through to resolution, escalating as necessary · Provide vacation coverage for other managers · Review and update SOPs as required · Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives • Ensure compliance throughout the site to global process standards and work on continuous improvement init iatives Additional Job Elements: • Must be able to lift up to 49 pounds with or without reasonable accommodation • Must be willing and able to frequently push, pull, squat, bend, and reach • Must be able to stand/walk for up to 10-12 hours • Must be able to work in an environment where the noise level varies and can be loud • Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees • Must be able to continuously climb and descend stairs safely (applies to sites with stairs) • Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) BASIC QUALIFICATIONS Qualifications • A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience • Direct management experience for employees and their performance • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays • Push and pull wheeled dollies loaded with products up to 100 pounds during shifts • Engage in full manual dexterity in both hands and wrists
PREFERRED QUALIFICATIONS • Degree in Engineering, Operations, or related field is a plus • Excellent written and verbal communication skills; ability to communicate effectively to a group of 20-30 delivery providers • Experience with performance metrics and process improvement • Ability to work for different managers • Continued meeting or exceeding of department performance goals • Demonstrated problem solving skills and analytical skills • Excellent customer service skills and interpersonal skills • Hard working and self-motivated • An awareness and willingness to use Operational Excellence tools and techniques Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
Shift Manager, Logistics - Military Veterans Job ID: 477627 | Amazon.com.dedc, LLC DESCRIPTION Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Our Shift Managers are responsible for the day-to-day operations of delivery stations in the Amazon network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key Job Duties · Oversee the delivery of Amazon orders to customers · Build, optimize, and assign delivery routes on your shift · Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests · Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers. · Troubleshoot problems through to resolution, escalating as necessary · Provide vacation coverage for other managers · Review and update SOPs as required · Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives • Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives Additional Job Elements: • Must be able to lift up to 49 pounds with or without reasonable accommodation • Must be willing and able to frequently push, pull, squat, bend, and reach • Must be able to stand/walk for up to 10-12 hours • Must be able to work in an environment where the noise level varies and can be loud • Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees • Must be able to continuously climb and descend stairs safely (applies to sites with stairs) • Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) BASIC QUALIFICATIONS Qualifications • A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience • Direct management experience for employees and their performance • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays • Push and pull wheeled dollies loaded with products up to 100 pounds during shifts • Engage in full manual dexterity in both hands and wrists PREFERRED QUALIFICATIONS • Degree in Engineering, Operations, or related field is a plus • Excellent written and verbal communication skills; ability to communicate effectively to a group of 20-30 delivery
providers • Experience with performance metrics and process improvement • Ability to work for different managers • Continued meeting or exceeding of department performance goals • Demonstrated problem solving skills and analytical skills • Excellent customer service skills and interpersonal skills • Hard working and self-motivated • An awareness and willingness to use Operational Excellence tools and techniques Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
Sr. HR Business Partner Job ID: 477206 | Amazon.com.dedc, LLC DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything on-line, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a Sr. HR Business Partner. The Sr. HR Business Partner is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Fulfillment Centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate: • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement • Experience with rapid and complex changing work environment • Coaching and mentoring at management level • Success in creating and driving effective development, employee relations, retention and reward programs • Being an enthusiastic team player with a strong drive to create a positive work environment • For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions • Strong internal and external customer service focus • The ability to manage multiple priorities simultaneously - orientated on results • Bias for action, strong work ethic, and desire to achieve excellence • Must be able to interface at all levels of the organization • Passion for innovative HR solutions and process improvement • Excellent organizational and interpersonal skills BASIC QUALIFICATIONS • Bachelor’s Degree required • 5+ years human resource business partner experience • Experience supporting hourly employee client groups • Experience in a call center, distribution center, or manufacturing environment PREFERRED QUALIFICATIONS • Master’s Degree or MBA in HRM preferred • Resume that shows steady progression in HR Management for the last 2+ years Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Amazon offers competitive compensation packages including comprehensive health care, 401(k), restricted stock units, growth potential, and a challenging and exciting work environment. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
Shift Manager, Logistics Job ID: 475411 | Amazon.com.dedc, LLC DESCRIPTION Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Our Shift Managers are responsible for the day-to-day operations of delivery stations in the Amazon network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key Job Duties · Oversee the delivery of Amazon orders to customers · Build, optimize, and assign delivery routes on your shift · Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests · Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers. · Troubleshoot problems through to resolution, escalating as necessary · Provide vacation coverage for other managers · Review and update SOPs as required · Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives • Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives Additional Job Elements: • Must be able to lift up to 49 pounds with or without reasonable accommodation • Must be willing and able to frequently push, pull, squat, bend, and reach • Must be able to stand/walk for up to 10-12 hours • Must be able to work in an environment where the noise level varies and can be loud • Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees • Must be able to continuously climb and descend stairs safely (applies to sites with stairs) • Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) BASIC QUALIFICATIONS Qualifications • A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience • Direct management experience for employees and their performance • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays • Push and pull wheeled dollies loaded with products up to 100 pounds during shifts • Engage in full manual dexterity in both hands and wrists PREFERRED QUALIFICATIONS
• Degree in Engineering, Operations, or related field is a plus • Excellent written and verbal communication skills; ability to communicate effectively to a group of 20-30 delivery providers • Experience with performance metrics and process improvement • Ability to work for different managers • Continued meeting or exceeding of department performance goals • Demonstrated problem solving skills and analytical skills • Excellent customer service skills and interpersonal skills • Hard working and self-motivated • An awareness and willingness to use Operational Excellence tools and techniques Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
Operations Manager, Logistics Job ID: 475185 | Amazon.com.dedc, LLC DESCRIPTION Since 1994, Amazon has evolved from a single retail website to become a global development platform as well as an e-commerce and publishing partner. Innovation is in our DNA, and we constantly seek out the world’s brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, sellers, content creators, and developers around the world. Because that's what being Earth's most customer-centric company is all about, and it's still Day One at Amazon. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Job Description The Operations Manager has complete responsibility for inbound operations, outbound operations or a functional process responsibility within the operation on a specified shift or across multiple shifts. Responsibilities: • Lead and supervise a team of Shift Managers (2-5 front-line supervisors depending on location) and associates in outbound or inbound operations. • Responsible for the overall safety, quality, performance and customer experience of the shift. • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. • Accountability for meeting and exceeding operational goals. • Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs. • Mentor, train and develop teammates for career progression and learning • Ability to develop and share best practices across the shifts and network. Additional Job Elements: · Must be able to lift up to 49 pounds with or without reasonable accommodation · Must be willing and able to frequently push, pull, squat, bend, and reach · Must be able to stand/walk for up to 10-12 hours · Must be able to work in an environment where the noise level varies and can be loud · Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees · Must be able to continuously climb and descend stairs safely (applies to sites with stairs) · Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. BASIC QUALIFICATIONS • A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience • Direct management experience for a salaried employee population and its performance • Experience with performance metrics and process improvement and Lean techniques (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly PREFERRED QUALIFICATIONS • Degree in Engineering, Operations or related field and MBA preferred • Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment • 5+ years management experience in a manufacturing, production, delivery or distribution environment • Interest in long-term career development Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Amazon Job Descriptions - Jacksonville, FL

  • 1.
    HR Manager -Jacksonville, FL Job ID: 477201 | Amazon.com.dedc, LLC DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a HR Manager. The HR Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Fulfillment Centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate: • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement • Experience with rapid and complex changing work environment • Coaching and mentoring at management level • Success in creating and driving effective development, employee relations, retention and reward programs • Being an enthusiastic team player with a strong drive to create a positive work environment • For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions • Strong internal and external customer service focus • The ability to manage multiple priorities simultaneously - orientated on results • Bias for action, strong work ethic, and desire to achieve excellence • Must be able to interface at all levels of the organization • Passion for innovative HR solutions and process improvement • Excellent organizational and interpersonal skills • Must be willing to work a flexible schedule that includes nights, weekends and holidays; shifts can changed based on business needs BASIC QUALIFICATIONS • A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience • Resume that shows steady progression in HR Management for the last 5+ years • Prior experience leading, coaching, and mentoring direct reports. • 5+ years experience in Fortune 500 company(s). • Prior experience supporting hourly employee client groups (distribution, manufacturing, or call center environments). PREFERRED QUALIFICATIONS • Ability to diagnose problems and identify and drive appropriate solutions • Excellent communication skills • Influencing skills and interfacing with senior members of the business • Ability to function in a fast paced and innovative environment • Master’s degree or MBA in a Human Resources discipline preferred • Spanish language fluency strongly preferred Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
  • 2.
    Area Manager, Logistics- Military Veterans Job ID: 477628 | Amazon.com.dedc, LLC DESCRIPTION Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Our Shift Managers are responsible for the day-to-day operations of delivery stations in the Amazon network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key Job Duties · Oversee the delivery of Amazon orders to customers · Build, optimize, and assign delivery routes on your shift · Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests · Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers. · Troubleshoot problems through to resolution, escalating as necessary · Provide vacation coverage for other managers · Review and update SOPs as required · Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives • Ensure compliance throughout the site to global process standards and work on continuous improvement init iatives Additional Job Elements: • Must be able to lift up to 49 pounds with or without reasonable accommodation • Must be willing and able to frequently push, pull, squat, bend, and reach • Must be able to stand/walk for up to 10-12 hours • Must be able to work in an environment where the noise level varies and can be loud • Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees • Must be able to continuously climb and descend stairs safely (applies to sites with stairs) • Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) BASIC QUALIFICATIONS Qualifications • A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience • Direct management experience for employees and their performance • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays • Push and pull wheeled dollies loaded with products up to 100 pounds during shifts • Engage in full manual dexterity in both hands and wrists
  • 3.
    PREFERRED QUALIFICATIONS • Degreein Engineering, Operations, or related field is a plus • Excellent written and verbal communication skills; ability to communicate effectively to a group of 20-30 delivery providers • Experience with performance metrics and process improvement • Ability to work for different managers • Continued meeting or exceeding of department performance goals • Demonstrated problem solving skills and analytical skills • Excellent customer service skills and interpersonal skills • Hard working and self-motivated • An awareness and willingness to use Operational Excellence tools and techniques Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
  • 4.
    Shift Manager, Logistics- Military Veterans Job ID: 477627 | Amazon.com.dedc, LLC DESCRIPTION Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Our Shift Managers are responsible for the day-to-day operations of delivery stations in the Amazon network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key Job Duties · Oversee the delivery of Amazon orders to customers · Build, optimize, and assign delivery routes on your shift · Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests · Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers. · Troubleshoot problems through to resolution, escalating as necessary · Provide vacation coverage for other managers · Review and update SOPs as required · Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives • Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives Additional Job Elements: • Must be able to lift up to 49 pounds with or without reasonable accommodation • Must be willing and able to frequently push, pull, squat, bend, and reach • Must be able to stand/walk for up to 10-12 hours • Must be able to work in an environment where the noise level varies and can be loud • Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees • Must be able to continuously climb and descend stairs safely (applies to sites with stairs) • Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) BASIC QUALIFICATIONS Qualifications • A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience • Direct management experience for employees and their performance • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays • Push and pull wheeled dollies loaded with products up to 100 pounds during shifts • Engage in full manual dexterity in both hands and wrists PREFERRED QUALIFICATIONS • Degree in Engineering, Operations, or related field is a plus • Excellent written and verbal communication skills; ability to communicate effectively to a group of 20-30 delivery
  • 5.
    providers • Experience withperformance metrics and process improvement • Ability to work for different managers • Continued meeting or exceeding of department performance goals • Demonstrated problem solving skills and analytical skills • Excellent customer service skills and interpersonal skills • Hard working and self-motivated • An awareness and willingness to use Operational Excellence tools and techniques Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
  • 6.
    Sr. HR BusinessPartner Job ID: 477206 | Amazon.com.dedc, LLC DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything on-line, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as a Sr. HR Business Partner. The Sr. HR Business Partner is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Fulfillment Centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate: • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company • A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement • Experience with rapid and complex changing work environment • Coaching and mentoring at management level • Success in creating and driving effective development, employee relations, retention and reward programs • Being an enthusiastic team player with a strong drive to create a positive work environment • For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive • The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" • A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions • Strong internal and external customer service focus • The ability to manage multiple priorities simultaneously - orientated on results • Bias for action, strong work ethic, and desire to achieve excellence • Must be able to interface at all levels of the organization • Passion for innovative HR solutions and process improvement • Excellent organizational and interpersonal skills BASIC QUALIFICATIONS • Bachelor’s Degree required • 5+ years human resource business partner experience • Experience supporting hourly employee client groups • Experience in a call center, distribution center, or manufacturing environment PREFERRED QUALIFICATIONS • Master’s Degree or MBA in HRM preferred • Resume that shows steady progression in HR Management for the last 2+ years Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Amazon offers competitive compensation packages including comprehensive health care, 401(k), restricted stock units, growth potential, and a challenging and exciting work environment. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
  • 7.
    Shift Manager, Logistics JobID: 475411 | Amazon.com.dedc, LLC DESCRIPTION Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Our Shift Managers are responsible for the day-to-day operations of delivery stations in the Amazon network, including inbound, outbound, and sortation operations. They will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key Job Duties · Oversee the delivery of Amazon orders to customers · Build, optimize, and assign delivery routes on your shift · Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests · Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers. · Troubleshoot problems through to resolution, escalating as necessary · Provide vacation coverage for other managers · Review and update SOPs as required · Participate in Lean/Kaizen, Black Belt, and other Operational Excellence initiatives • Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives Additional Job Elements: • Must be able to lift up to 49 pounds with or without reasonable accommodation • Must be willing and able to frequently push, pull, squat, bend, and reach • Must be able to stand/walk for up to 10-12 hours • Must be able to work in an environment where the noise level varies and can be loud • Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees • Must be able to continuously climb and descend stairs safely (applies to sites with stairs) • Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) BASIC QUALIFICATIONS Qualifications • A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience • Direct management experience for employees and their performance • Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays • Push and pull wheeled dollies loaded with products up to 100 pounds during shifts • Engage in full manual dexterity in both hands and wrists PREFERRED QUALIFICATIONS
  • 8.
    • Degree inEngineering, Operations, or related field is a plus • Excellent written and verbal communication skills; ability to communicate effectively to a group of 20-30 delivery providers • Experience with performance metrics and process improvement • Ability to work for different managers • Continued meeting or exceeding of department performance goals • Demonstrated problem solving skills and analytical skills • Excellent customer service skills and interpersonal skills • Hard working and self-motivated • An awareness and willingness to use Operational Excellence tools and techniques Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
  • 9.
    Operations Manager, Logistics JobID: 475185 | Amazon.com.dedc, LLC DESCRIPTION Since 1994, Amazon has evolved from a single retail website to become a global development platform as well as an e-commerce and publishing partner. Innovation is in our DNA, and we constantly seek out the world’s brightest technology minds to research and develop new solutions to improve the lives of our customers: shoppers, sellers, content creators, and developers around the world. Because that's what being Earth's most customer-centric company is all about, and it's still Day One at Amazon. Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. On its busiest day, Cyber Monday, Amazon customers around the world have ordered more than 400 items per second and the transportation teams play a critical role ensuring packages make it to customers’ doors on-time and in great condition. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers. Job Description The Operations Manager has complete responsibility for inbound operations, outbound operations or a functional process responsibility within the operation on a specified shift or across multiple shifts. Responsibilities: • Lead and supervise a team of Shift Managers (2-5 front-line supervisors depending on location) and associates in outbound or inbound operations. • Responsible for the overall safety, quality, performance and customer experience of the shift. • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. • Accountability for meeting and exceeding operational goals. • Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs. • Mentor, train and develop teammates for career progression and learning • Ability to develop and share best practices across the shifts and network. Additional Job Elements: · Must be able to lift up to 49 pounds with or without reasonable accommodation · Must be willing and able to frequently push, pull, squat, bend, and reach · Must be able to stand/walk for up to 10-12 hours · Must be able to work in an environment where the noise level varies and can be loud · Must be able to work in an environment where the temperature may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees · Must be able to continuously climb and descend stairs safely (applies to sites with stairs) · Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. BASIC QUALIFICATIONS • A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience • Direct management experience for a salaried employee population and its performance • Experience with performance metrics and process improvement and Lean techniques (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly PREFERRED QUALIFICATIONS • Degree in Engineering, Operations or related field and MBA preferred • Experience with a contingent workforce during peak seasons
  • 10.
    • Ability tohandle changing priorities and use good judgment • 5+ years management experience in a manufacturing, production, delivery or distribution environment • Interest in long-term career development Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation